AccuQuilt, found online at AccuQuilt.com, is a company that promises to help their customers find the best possible tools, resources, fabrics, and more for all their quilting needs.
How Does It Work?
The AccuQuilt website states that this company was established after breaking off from a parent crafting organization, in order to create a team and staff that was “as diverse as the quilting community themselves.”
In order to inspire their team members to always be offering the best possible products and information needed by their customers, AccuQuilt asks that their employees spend at least two hours each week in the art of quilting, so they can better understand their customers’ wants and needs.
Like any other online retailer, customers can go to their website and search through the products they sell by category, including Patterns, Fabric Cutters, Cutting Dies, Accessories, Embroidery, and Sale Items, or by using their website’s search feature to find a specific product they are interested in.
But users and quilters of all levels of experience are invited to look through their website’s information for articles, resources, and inspiration as well, in their Ideas, Tutorials, Resources, Community, and Blog links.
Since this company is an online retailer that sells a wide variety of products, there is no real way to quote a static price range for products sold through this website. Prices will vary depending on the type of product you buy, the size or volume of the product, whether or not a sale or promotion is taking place, and more.
AccuQuilt says their goal is to always make sure their customers are satisfied, and to meet this end, any customer who successfully initiates their return or exchange within the first 10 days of receiving their product will be eligible to receive a full refund, less the cost of shipping charges.
Items that are returned between the 10th day and 45th day of receipt will also be accepted for refund, but a 10% restocking fee will be subtracted from your refund.
In order to ensure your return is accepted, customers will need to make sure that their product is still in new, unused condition and in the original packaging. You must also obtain an RMA number from their Customer Service team in order to process your return.
Finally, customers who purchased an AccuQuilt product through a retailer other than AccuQuilt.com will need to contact the retailer directly about refunds; refunds will not be available from their website.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by phone at 877-973-6446, by email at Sales@WPEngine.com, or by submitting them directly to their website through the Contact Us link.
There are not many reviews available for the AccuQuilt.com website, their Customer Service team, or the other products they sell through their website. There are, however, many different reviews available for their most popular product, the AccuQuilt Go! Fabric Cutter.
This product actually receives very high reviews from both independent bloggers and website reviewers, as well as positive reviews from their customers. These are excellent signs for customers considering this product, as their fabric cutters are some of their more expensive products sold through their site.
If you are considering purchasing other products from this website, you will be best served by searching for reviews for those specific products, rather than reviews for the company itself.
Competitors and Alternatives?
There are many, many different websites that offer the products, materials, tools, and resources needed for quality quilting but may also offer additional crafting or art supplies, like Michael’s or Hobby Lobby.
If you have experience with this company or their products, please leave your AccuQuilt reviews below.