Acuity Scheduling Reviews

About Acuity Scheduling

Acuity Scheduling, found online at AcuityScheduling.com, is a company that says they make scheduling dead simple so that you never have to worry about embarrassing scheduling mix-ups again. 

How Does It Work?

According to their website, Acuity Scheduling provides businesses with the simplest way to approach scheduling meetings and appointments with their clients and partners. Using Acuity, clients will be able to see all your availability, click a date, select a time, and then pay up front if payment is required. They say all you have to do is show up.

And though their website makes their service sound very simple, the reality is that their features will suit all your needs. Calendars will automatically adjust for time zones, clients can easily reschedule appointments according to their needs, and your calendar will automatically sync across all your devices. 

New clients can be prompted to fill out intake forms for different kinds of services and business will be able to easily access all their information in a single place. Some of their package options will even coordinate text message reminders to all meeting participants.   

Cost/Price Plans

Their website is very enthusiastic about giving their prospective customers free access to their services so they can make sure that Acuity is really the right tool for them. 

Their paid subscriptions all begin with a free 14 day trial and are sized according to your needs, and regardless of which subscription size you choose the website provides you with a full list of the features offered by each package. 

The first subscription, Emerging Entrepreneur, is priced at $10.00 per month and is appropriate for a single person working with a single location. Their second subscription is their Growing Business package, priced at $19.00 per month and appropriate for a staff of up to six who work out of different locations. 

Their final package is the Powerhouse Player, priced at $34.00 per month and appropriate for up to 36 employees working from multiple locations.

Refund Policy

Because this company prides themselves on providing free access to their prospective customers, it does not appear that they offer a standard or traditional Refund Policy of any kind at this time. What they do say, however, is that they never expect their customers to sign any kind of a long term contract. Instead, their customers are welcome to cancel their service at any time they choose without any kind of penalty or hassle whatsoever.    

Customer Service Contact Info

Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link. 

Reputation

In general Acuity Scheduling appears to be a really well liked and well respected scheduling company that has helped many businesses, especially small businesses, get the efficiency and effectiveness they need when it comes to scheduling and managing client meetings. 

There were very few negative comments about this company and their service, and because they offer free trials and monthly service contracts, there is no reason to not try their services for yourself in order to make an informed decision. 

Competitors and Alternatives?

There are many other websites that customers can look for in order to handle their business’ scheduling and appointment needs, including TimeTrade and Calendly, so customers who feel as though this company and their services are not perfect for them will have other services they can compare them to.   

If you have experience with this company or their products, please leave your Acuity Scheduling reviews below.

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