About Airsoft Megastore
Airsoft Megastore, found online at AirsoftMegastore.com, is an online retailer that says they are the number one, fastest growing airsoft retailer in the United States, as well as the top referred retailer of airsoft enthusiasts.
Airsoft is a sport that is growing within the United States which consists of participants eliminating each other by "shooting" each other with non-metallic pellets launched by lookalike firearms called airsoft guns.
How Does It Work?
As with any other online retailer, customers can go to their website and search through their inventory using a variety of methods. Customers can search for a specific item by using the website's search feature, or they can look through items by categories like New Products, Sale Products, Clearance Products, and more.
Customers can also use this website for information about the sport of airsoft, including articles regarding buyer responsibility and ways to prep your backyard or other space for airsoft sports.
Since this company has such a wide range of products, many of which may be discounted due to certain sales and promotional opportunities, there is a large price range available for their items.
This company does accept returns as long as the items being returned are still in brand new condition and unopened. Items in returnable condition accompanied by a Return Merchandise Authorization number will be given store credit, though there will be a mandatory 25% restocking fee.
Customers who have received a defective product can return it with 45 days of purchase for repair or replacement of the exact same item, as long as it is still returned in its original packaging.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 818-495-6502 or by email at Support@AirsoftMegastore.com.
Unfortunately this company has many mixed reviews, with some vocal customers complaining about the quality of their products and the lack of assistance they received from Customer Service when they had a problem with an item.
Competitors and Alternatives?
There are many other retailers that sell similar products to those provided by this company, including some of your local sporting goods stores.
If you have any experience with this company or their products, please leave your Airsoft Megastore reviews below.
1 ‘Airsoft Megastore’ Review
AVOID - Broke on first use - NO SERVICE - NO REFUND
DON'T BUY HERE. The gun arrived pretty soon. It broke on its first use. We contacted Airsoft Megastore for the required return information, and sent the gun in for repair. We were given another order number, and a tracking number that was worthless. We've heard nothing for MONTHS. I've tried e-mails, and gotten no reply. I tried calling - they don't even answer the phone. They have the gun and kept the money. We have now contacted our credit card company to dispute the original charge (which I have never done before), and it appears we'll actually get our $140 back. Looking at other review sites, I've never seen ratings so low on any business and want to make sure as few people are hurt by this business's BAD behavior. My son has learned an important lesson - don't buy anything significant from web sites you don't know. AVOID THIS COMPANY.