About Ancestry DNA
Ancestry DNA is a new service provided by well known genealogy company Ancestry.com which promises to provide people with personalized details about their ethnic origins from testing their DNA.
How Does It Work?
According to their website, using their service is incredibly easy. You'll order your kit, receive it in the mail along with easy to follow instructions, and fill out all the information and return your kit along with a small saliva sample.
Experts will then take 6 to 8 weeks to analyze your DNA and return the regional map of your DNA heritage, along with links to other family members who may have also taken their DNA test.
Their website promises the most accurate, detailed, and comprehensive results of any lineage tracing DNA testing service available at this time, and your results will be consisted updated with more information as time goes on and their information becomes even more detailed and informed.
Currently Ancestry DNA is running a special promotion, where each kit is priced at $79, though the regular, undiscounted price is $99.
Unfortunately this company does not provide any information regarding refunds, and likely does not offer any refunds in the case of this particular product because of the nature of the product itself.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-262-3787.
Unfortunately this service seems to have a lot of complaints made by users who say that while this website provides them with lots of information, they do not do a good job of breaking it down and explaining it to their customers, so depending on what you are looking for, you could simply end up overwhelmed and frustrated.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your Ancestry DNA reviews below.