BestDealPetSupply.com Reviews

BestDealPetSupply.com
Based on 5 Reviews
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About BestDealPetSupply.com

BestDealPetSupply.com is the online home of Best Deal Pet Supply, a company based out of the United Kingdom which claims to be “home to the world’s most popular selling pet products at the lowest prices.” 

How Does It Work?

Though BestDealPetSupply.com frequently speaks on their website about their goal of providing customers with the best quality pet supplies in a general way, the reality is they are a website that specializes in providing their customers with access to pet health products.

Their pet health products have been broken into popular categories, including Flea & Tick, Heartworm Preventatives, Wormers, Ear & Eye, and Arthritis Meds, and then further broken down by the brand name of the product provider, in case there are pet owners who already have a brand they are loyal to.

The website promises that all their products are genuine and not knock off. All products sold on their website have been sourced directly from authorized wholesalers which gives BestDealPetSupply.com a chance to control their supply chain and guarantee they are made by the same manufacturer who creates the equivalent product sold on the US market. 

Cost/Price Plans

Because this website specializes in a variety of different pet health products and medications, there is no one single price of their products nor is there really a static price range which can be quoted with confidence. 

However, they do promise that customers will find that their products are priced lower than most if not all of their competitors, even though they are still selling authorized products. They also promise a flat shipping rate of $3.99 on all orders.      

Refund Policy

The website states that they provide their customers with a “hassle-free return policy.” Customers who wish to return a product can email them within 5 days of the date of delivery to initiate their return, as long as the products are still unopened and re-sellable.

After you email their Customer Service team, you will be given a Returns Authorization Number and the return address. If you attempt to make a return without your RAN, it will not be accepted, so it is important that you email them before making your return. 

Once your package is successfully received, your purchase price will be returned minus a $5 deduction for Shipping and Handling.    

Customer Service Contact Info

Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by email at one of two different email addresses which have been provided, depending on the nature of your specific issue: Info@BestDealPetSupply.com and Support@BestDealPetSupply.com.

Reputation

Unfortunately there are not many reviews of this website, and of those that are available almost none of them have been provided by actual customers who have used this website to purchase products for their pet.

Though this website appears to be only a few years old, it is a little distressing that there are absolutely no reviews at all that other potential customers could use to help evaluate whether or not they would use this website for their own pet.  

Competitors and Alternatives?

The pet supply industry is a large one, and pet owners are often concerned with the ability to give their pets the best quality products at affordable prices, which has resulted in many websites and companies that make similar promises to BestDealPetSupply.com, including 1800PetMeds.com, Allivet.com, EntirelyPets.com, and many others.  

If you have experience with this company or their products, please leave your BestDealPetSupply.com reviews below.

5 ‘BestDealPetSupply.com’ Reviews
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5 Reviews

Great company

Reviewed By Kathy Ireland on October 27, 2016, Charlotte, NC

Ordered comfortis for my dogs. I was very nervous. My dogs are battling fleas after I pulled a shelter dog that was INFESTED. One pill and a few hours later and we are flea less :) we will be ordering more!

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1 Review

Heartgard - counterfeit?

Reviewed By Yuri on October 10, 2016

I ordered Heartgard from this site this summer. It was shipped very fast, and the product appeared to be identical to one I have used before many times. All labels/stamps/seals/dates were present, nothing would suggest it might be a counterfeit. Per label, made in the U.S. I administered it to my dog twice. Both times he had a seizure shortly after that. I had used this product before many times, without any adverse effect. So after the first incident I had no clue that these two events might have anything in common. After the second one I am convinced the seizures are result of my dog taking the drug. I cannot say for sure if the product is counterfeit. If it is, it is a highly sophisticated one. It could be a manufacturer's problem, too. I contacted Merial asking to investigate. They refused to disclose where the certain batch was sold to. They claimed they have no such ability. They also stated that this site is not on their list of approved distributors. They promised to report the event to FDA. Otherwise, they showed no interest to investigate the origins of the box. I requested this info from the seller and will post their reply - if and when I get one.

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1 Review

Great Experience

Reviewed By Peech on July 12, 2016

I ordered on June 30th, and my order was shipped from the UK the next day and arrived on July 11th. No problems and very satisfied with the service.

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1 Review

It is legit

Reviewed By Kaitlyn on April 7, 2016

Ordered comfortis for my dogs. I was very nervous. My dogs are battling fleas after I pulled a shelter dog that was INFESTED. One pill and a few hours later and we are flea less :) we will be ordering more!

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1 Comment
June 02, 2016

How long did it take to get it

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4 Reviews

I just ordered

Reviewed By Linda Lee on November 9, 2015

I just ordered Comfortis from this site as a test. My receipt says they are based out of Bankok, Thailand. That does not inspire confidence. If it is a scam, my cc will protect me. If all goes well, I'll be back for an update.

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BeckyH
January 22, 2016

Did you get your order and were you satisfied?

Christiane
July 30, 2016

Did you receive your order after all? I'm looking to complete my order shortly and wanted to make sure everything turned out alright with you as it seems to have for those who previously commented ...

Thanks!

January 24, 2017

Yes, I received my order and the product was the real thing and not counterfeit.

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