Bonanza.com Reviews

I disagree with the above seller. I have an eBay store that I also import my listings to Bonanza. I have over 100 listings. You are in control of your fees. I pay 9% if the buyer comes from Google shopping. I pay 3.5% for sales that originate from Bonanza search. You can get a customizable stand alone store with no final value fees per sale and pay a flat $40/mo. You have to advertise it, but you'll still get sales in your booth. I had no problem importing my listings. There are many options on fees, advertising, I just don't like email support in general but theyre spot on with answers. Basically super easy especially if you import your listings. Not as much traffic as eBay or Amazon obviously so advertise or plan accordingly but a great platform outside the other 2 and I HATE selling on Amazon.

Bonanza is horrible to sellers. It wasn't always this way, but the past year or two has shown them to be irresponsible, unreasonable and downright thieving. I was a long time, top-rated, trusted seller, with paid membership and money in my shipping fund, One - note that, ONE sale went south with a seller who threatened me, lied to me and sent me back an item that was chewed up by an animal. I offered a partial refund and they just booted me off the site with ZERO explanation. When I inquired they said, and I quote, "Due to security restrictions, our team is unable to provide further details involved with this action. " So that's that. They refuse to respond to further queries. How can a person know how to fix a problem when they don't know what it is? What about my shipping funds sitting in my account? What about sales I'd recently made and any potential issues those buyers may have? Usually there aren't any, but you never know. Now those buyers cannot contact me. In short, Bonanza's business practices have become god-awful, are actually against some fair business practices in the U.S. and they make no move to further discuss an issue. They just ignore you. Strongly urge sellers to avoid this site. They used to be a friendly, fun place with nice management. Now they act like a gestapo-wanna-be. To be so irresponsible, inadequate and unreasonable begs the question, just how old are these people running this site and do they have any experience in business other than bilking sellers out of their money with false promises of traffic if you "just pay for the gold/titan membership..."? Speaking of false promises, they're filled with those, too. They should be charged with false advertisement and their horrible business practices should be looked into by someone who can do something about them.

It is not so much the customer service, which admittedly is not the best and there are known to be long wait times if an issue presents that requires help from a Bonanza staffer. The main issue here is time and money. We have a large inventory of about 6,300 items and it took 5 months to migrate all listings over to Bonanza. It seems like a bit of a waste as the average # of views, even with Turbo Listing and Gold Membership (about 50$ Canadian a month!) is about 30 views, on average, per day. bonanza needs to do something dramatic to positively increase its presence on the web and provide exposure for Sellers to make it worthwhile, both time and money wise, for the larger sellers to list there. The fees on Bonanza can also be EXTREMELY high in the range of about 20% when one factors in all costs.