Bookbyte.com Reviews

Bookbyte.com
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About Bookbyte.com

Bookbyte.com that says they have been helping students both rent and buy their important but expensive college textbooks at affordable prices since they were established in 1999.  

How Does It Work?

According to their website, it is well known that college textbooks are extremely expensive and can be very difficult for many students to purchase each semester. To make matters worse, these textbooks normally lose their value by the end of the college course itself, meaning that even though these books can be sold back to their college bookstores, they won’t be able to recoup these expenses. 

Bookbyte.com says that they are passionate about helping college students with this particular problem, which is why they created a business to help students buy and rent textbooks at affordable prices. 

To find the textbook you need, you simply enter the ISBN number, title, or author of the textbook you need, and then decide whether you are looking to either Buy or Rent the book. Customers who are interested in renting books will be able to reserve them for 30, 60, 90 or 150 days, your choice.

When your rental period is up, you can choose to extend your rental time or arrange to ship the book back. You will receive email reminders about your upcoming due date, and due dates will always be clearly posted in your account, so you won’t easily miss them. 

Customers are also welcome to sell their textbooks to this company as long as they have a valid ISBN number. Bookbyte.com always provides pre-paid shipping labels for the books that they buy. 

Cost/Price Plans

Using this website and their features is completely free for visitors. Visitors will have all pricing information of the books they are looking for available before they choose to finalize their purchase, and the website says that all orders which total more than $49.00 will be given free shipping, and expedited shipping is only another $2.00. 

Refund Policy

This company does provide their customers with a 14 Day Money Back Guarantee for their Used and New Textbooks, as well as any CDs, DVDs, software, and video games which may be purchased from their website, as long as they are unopened and unused.

In order to initiate any returns to this company, customers will need to contact them by email address or phone number to let them know that they are arranging a return, and have your name, order number, and SKU number of the book you are returning ready. 

Customer Service Contact Info

Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by phone at 503-586-2100 or by email at CustomerService@Bookbyte.com or Help@Bookbyte.com.

Reputation

At this time it appears this company has very mixed reviews, with many of the complaints being posted online having to do with poor Customer Service. Customers complained that books took so long to be sent to them that they were already in class by the time the books came. Other reviewers said that they sold books to this company and were promised a certain purchase price and then paid money significantly less than what was discussed. Still other customers said their rental books came on time but were in such terrible condition they couldn’t be used. 

These are fairly serious complaints that prospective customers will want to seriously consider before using this service. 

Competitors and Alternatives?

College textbooks can be extremely expensive, and because of this there is a market for websites that help students buy or rent books at cheaper than retail prices, including Chegg.com, KnetBooks.com, CampusBookRental.com, and more.    

If you have experience with this company or their products, please leave your Bookbyte.com reviews below.

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