About Brydge Keyboards
Brydge Keyboards, found online at BrydgeKeyboards.com, is a company that says their goal is to design “stunning keyboards” that serve as a bridge between you and your Apple tablet.
How Does It Work?
According to their website, Brydge Keyboards was created when they saw how ubiquitous tablets, and specifically Apple iPads, were becoming to households around the world. They wanted to create a keyboard that could pair with this tablet in order to make them even more convenient and functional for a wide range of uses.
But more than just creating a keyboard that would attach to a tablet, Brydge wanted to create a “keyboard worthy” of the iPad tablet, meaning that it couldn’t be made from cheap or low quality materials, so they chose to make their keyboard from solid aluminum.
Their goal is to expand their range of products to fit all members of the iPad family that include all the necessary features that are wanted and appreciated by the kind of “technology connoisseurs” that are loyal customers to the iPad brand.
At the time, they offer keyboards and accessories for the iPad Air, iPad Air 2, iPad mini Generations 1, 2 & 3, iPad mini 4, and iPad 2, 3 & 4. At the lowest end, it appears that their accessories are priced around $29.99, while their upper end keyboards are priced around $129.99.
With the holiday season approaching, the website does say that they will be offering some sales and promotional deals where customers will be able to receive their keyboards at a discount, making the overall price closer to $99.99 and maybe even as low as $79.99.
The Refund and Return Policy for Brydge Keyboards is very detailed, and customers would do best to refer to this policy in detail before making a return, to ensure the best possibility of receiving their refund.
That being said, there are some general guidelines. First, at this time it appears that they only provide refunds for their keyboards – accessories will only be accepted for a return if they are received damaged or defective.
Keyboards will only be accepted for a return if you contact the company by email within 14 days of the date of delivery to request a return and refund, and are able to provide evidence of purchase, purchase date, and delivery date, and the keyboard must be returned in its original packaging.
If your return is accepted, you will be charged a 7.5% restocking fee which is necessary to cover the cost of transactions and warehouse processing fees.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at +65 9136 6519, by email at Support@BrydgeKeyboards.com, and through their social media networks.
Unfortunately it seems that this company appears to have mixed reviews from their customers and from the technology blogs and websites that have reviewed it as well.
The complaints about this product vary widely, but the bottom line appears to be that Brydge quality control has had some issues in the past, resulting in some customers who have had poor experiences. In addition, many of the reviewers believed that customers were truly paying more for the style of this product than for its functionality, as there are other tablet keyboards that provide the same features and abilities at much lower price points.
Competitors and Alternatives?
As mentioned above, companies that sell accessories like keyboards for tablets, including the iPad, are not uncommon. If you are looking for one in a lower price point or one with additional features, you should be able to find a product that fits your needs.
If you have experience with this company or their products, please leave your Brydge Keyboards reviews below.