ClubW.com is a great website for wine connoisseurs or those who want to learn about and try new wines. Whether knowledgeable or not, taking their six questions Palate Profile will afford you with a Club W personalized experience.
The Palate Profile enables them to select and recommend wines tailored to your preferences. Club W’s curators make short videos, viewable on the website for each wine they sell. The video discusses the background of where the wine was made and explains its underlying taste notes.
Curators at Club W travel near and far in order to find unique wines. Each month they will introduce new wines for their customers. Some of their wines are deemed as “curator’s choice” and there are only a limited number of bottles available for purchase.
A standard monthly order, as a Club W member, consists of 3 bottles for $39.00 plus $6.00 for shipping and handling; an order of 6 or more bottles comes with free shipping. Each month you will be prompted to select bottles of wine from their recommendations or by choosing the ones you want. If you select a curator’s choice wine, the bottle price is $19.00 instead of $13.00; the additional charge is automatically applied to that month’s shipment.
If there are months you want to skip a shipment you can request to do so. If you receive a wine you do not like you may request a replacement or a refund. Members may also cancel their membership at any time.
Joining Club W benefits its members in a number of ways. Their bottle prices are lower than you would find them to be in a wine ship or grocery store. This is because they purchase their wine directly from the source thus avoiding a distributor’s markup. Members are also afforded with a selection of wines not found in many wine shops.
Club W has bonus features on their website for members and non-members. First, they have a glossary of terms which are frequently used throughout their site. Second, they have a list of recipes for dishes that pair perfectly with specific wines sold through their site.
Online reviews from Club W customers were positive. Customers were pleasantly surprised with the types of wines recommended to them from their tastemasters. It was also mentioned the price of a bottle of wine and the cost of shipping was lower in comparison to other online wine clubs.
3 ‘ClubW.com’ Reviews
I second the other reviewers comments, they make it difficult to cancel. In fact I chatted with someone to cancel (the only way to cancel) and was charged again two months later. When I went back into the chat with someone else they told me that they emailed me to say my account was still active instead of actually cancelling my account like I asked and then tried to get me to pay the restocking fee for cancelling the new order.
I enjoyed it
I enjoyed my experience though I did cancel. Decided I had enough wine and I have access to a local wine shop where I wanted to try their wine. So no bad experiences. I used the skip a month feature a few times. And as for canceling I don't know why your experience was so bad. Yes you do have to call when they are open which they give the time on their website. When the guy asked me why I was canceling I just said" I need to focus my money on other things right now" mentioned I was eligible for a free shipment(?) but that was it. No pressure. Took 3 minutes. Done.
They make it very difficult to cancel and do not allow users to delete their payment information which would seem to be against standard PII policy. I hope there is a class-action lawsuit soon.