Firstleaf Wine Club Reviews
Firstleaf Wine Club Customer Reviews
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Bartender
This company is a complete scam. I took a chance on 3 bottles of Washington State merlot that was ok. I DIDNOT signup for a wine club or any further shipments. A month or so later a six-pack of wine was left at my door by UPS. The driver simply left the package without asking for my signature which is required in CA. When I called First Leaf to complain and ask them to pickup the wine I was told that since they "no means to retrieve" the shipment they could only refund me 30% of the purchase price of $90.00 which had been charged to a Master Card. I told them I would return it myself to their warehouse in Healdsburg since it was only a few miles from me and was then told that "wasn't possible" because of "policy." There is no policy because there is no warehouse. An email to UPS got the usual response an email to UPS gets - which was no response.
The "Wine Club" is a scam run by a "virtual winery" in New York and has no physical presence in any of the states it claims to secure it's "deals" from. I am currently talking to The Sonoma County Chamber of Commerce and the DA's Office to see if this phony company can be prosecuted for fraud. Legitimate wineries and clubs should go after these thieves as well.
Firstleaf Scam
Not Pleased
Fraudulent Wine Dumping
I believe you are on to somethingy I noticed the labels on this last box of 6 very fishy ...I drink Merlot and Pinot Noir was sent Red Wine"
What?
First Leaf Wine Club
I am very pleased with First Leaf Wine Club. Have been drinking wine for 25 years. I use to walk all around the liquor store looking for a wine that was on sale. I liked to spend between $9-12. I was very happy when I could snag a more ex[pensive wine in my price range. With First Leaf Wine Club I am getting a more expensive wine for a little more than what i usually spend. Having the wine delivered to my door monthly or bi-monthly makes up for the few dollars more. I am enjoying wine more than ever ." Life is too short for cheap wine" !
This reviewer is either a shill or an idiot.
fraud
Pleased so far
I tried the 3 bottle intro offer, with mixed results: one bottle I didn't like very much, another was pretty good, and another was outstanding. I liked my favorite so much that I ordered another 6 bottles.
Looking forward, price is an issue, as I don't normally buy wines in the $15 range. My next box, which will be my first full order, plus the other 6-bottle box is a splurge for me.
I love wine, drink almost every evening meal, but I'm by no means an expert or connoisseur. I typically buy wines from my local big-box warehouse club in the $10 range. I feel like wines at this price point can be pretty good, certainly enjoyable, but nothing extraordinary.
The one wine in the intro offer was truly extraordinary. If FirstLeaf can deliver on their promise finding wines that exceed my expectations, paying more than I normally do might be worth it for me.
I'm looking forward to my next box.
Bait & Switch
Lakewood
Scam
While visiting mother a UPS guy dropped off a 3-bottle offering. She asked, "Which one would you like to drink.?" I said, I don't know, let me look up some tasting notes." It's when I had to tell her, " I think you've been scammed." Here's why.
Bottle #1 was called "Cien por Centro" Cabernet Sauvignon from Spain. No winery listed on the bottle. Weird. Next, the back label says "bottled by 94558 Wine Napa CA". Huh? Why are you bottling a Spanish wine in California? And I can't even find that a company "94558 Wine" even exists.
Bottle #2 "Busby's Treaty" Shiraz S.E. Australia. Same as above. No winery listed and "bottled in Healdsburg CA by Vintage Terrior". Again, why are you bottling an Australian wine in the US? Couldn't find a company by the name of "Vintage Terrior" in Healdsburg either.
Bottle #3 "Paul Horn Winery Cabernet Sauvignon". Go ahead. Look up Paul Horn Winery and "vinted and bottled by Western Slope, Healdsburg CA" while you're at it.
Sorry, that's "Post Horn Winery". See if you can go pay them a visit while wine tasting through Alexander Valley.
Agree completely. If Firstleaf explained that all the wines are made in the same facility in Healdsburg but under the direction of the different winemakers, that would be one thing. But to intentionally and aggressively mislead about the existence of these "wineries" blows all credibility. Sad part is I don't think it is necessary. the 3 reds I drank were pretty good, for the price, but I don't like doing business with untrustworthy merchants.
The Jury's Still Out, But . . .
I've gotten two shipments and the results have been mixed. Some wines I've liked, others less so. At an average price of about $15 a bottle, I'm not sure that I couldn't do better at a wine store. I'm going to give it some more time.
However, I'm more than a little suspicious that the "discount" I'm supposed to be getting may be bogus. Each wine has a "retail price" listed, which is, of course, significant'tly higher than the price I'm paying. That's the whole thrust of their marketing campaign--that I'm getting great wines at a significant't mark-down. But I can't find almost any prices for their wines on the web. Some wine sites warn that this is a sign that wineries are dumping undesirable wines that they won't sell retail. When I called the customer service number to ask the representative where the retail prices listed by the club are coming from and if I could verify them, she said that she didn't have that information and would need to check. After talking with her supervisor, she said that the prices were given to them by the wine producer but that they were not able to give out of verify the information.
That sounds very suspicious to me. Of course, if I like the wines enough to drink them at the club price, then this shouldn't matter. (As I said, the jury's still out on that.) But if a company is not dealing honestly with me, it makes me very hesitant to do business with them. I wonder what else they might be lying about.
I can buy great Washington state wines for way less than $15 per bottle.
Great. I guess taste is subjective. Personally, I've found that at $20, I'm in pretty safe territory, but $10-$20 is hit and miss. That's why I've been willing to give Firstleaf a chance.
I like it
Excellent Packing & Marketing - Lackluster Wines
I Do Not Like Being Mislead - Firstleaf's Offer is Misleading
A direct mail package offered "3 bottles, 3 bucks." It went on to say "No obligation to buy anything more." Like Tobi noted above the offer was too good to be true. I tiptoed through the registration until a final screen admitted the ongoing price was near $100 + shipping for six bottles. That is more than twice what these club style wines bring on other sites. Some promotions at wineinsiders.com offer 15 bottles of fair wine for under $100 with shipping included, and there is no commitment of any kind.
I noted that the Card with invitation number was a gimmick. The site address triggers the "offer." I was outright concerned that my e-mail address populated the rest of the form. Some other wine site sold my information.
Firstleaf reminds a bit of Enzyte - remember the garden hose ads on television? Stopping a subscription there was impossible and over-billing was rampant. FTC finally got them but not until a lot of people were hurt.
i think these wines are cheap wines that they write bogus reviews for
BUYER BEWARE!!!
I fell for the 3 bottles for a low price - they shipped & charged for the next delivery before i cancelled any membership - couldn't get through to customer service so i had to cancel my credit card
Terrible customer service, automatic re-ups at $98 per shipment, DON'T FALL FOR IT
Hi Michael, we make sure to send at least two emails to notify you before your order ships, plus several other once you sign up.
We price our wines cheaper at the start because it's an introductory offer to let customers try our wines for as little commitment as possible. Subsequent shipments are at the club price of $13/bottle which even then is up to 60% off wines you get at the store.
If you'd like, we will be more than happy to process a refund for your wines.
Hi, Michael! We make sure to send at least two emails to let you know before an order ships out to you, as well as sending you several once you sign up for our club.
We price our introductory orders cheaper to let customers try our wines with as little commitment as possible (you are able to cancel your subscription with us at any time). Our subsequent orders are priced at $13/bottle but even then are up to 60% off what you would find at a store.
I would be more than happy to process a refund for your order if you would like, and do contact us over at [email protected] if you need any more help with this.
BUYER BEWARE
3 or 3?????
it sure seems like you want to leave a negative review but why leave 5 stars???
Not worth it, unless you don't live by a wine/liquor store
The intro price is great! $20 for 3 bottles of wine. But after that, you're looking at $95+ for 6 bottles. Maybe $15-$16 a bottle of wine that you can normally get for $10-$13.
I checked a few of the bottles on their site, and my own searches yielded that I could in fact buy those wines cheaper. The Counter Cut, the Lost Dog... both examples of wines I found well under that $15 mark.
In conclusion, if you only have 1 wine/liquor store in your town and they gouge you, then maybe use this service, but if you have a reasonably priced wine store, you can get these cheaper.. much cheaper.
Much of what is quoted on their site really feels like restaurant prices. Yes, you will pay $50 for a $12 bottle at a restaurant, and substantially more if you're doing wine-by-the-glass. But in my local wine stores (and I have a few by me), I can find a good bottle for $10-$15... and not have to worry about subscriptions, plus I get to pick my own, and don't get stuck with their recommendation. In addition, my local spot usually discounts 6 or more bottles by 10-15% on top of that. So for me to buy 6 bottles, I could easily come in around $50 or $60... much cheaper than $95.
The business model must make money, so don't be fooled into thinking you're saving money through this service.
I want to emphasize that they are not deceptive. Their stats are just applicable in a very unique situation that most customers would not face. For the vast majority of people, you are not saving money through this service.
Hi Michael! Sorry about the confusion. However, when you place your introductory order it does enroll you in the club for future boxes of wine (this on our website and before you click ‘Place Order’). We send 2 reminder emails prior to all orders going out as well. I will be reaching out to our REPS at UPS and notifying them that the order was left and not signed for. We are a winery, located in Sonoma County (Healdsburg) but we only sell our wines online so there is no physical tasting room.
If you have any questions about this please give us a call at 1-800-461-7203 Mon - Fri 9 am - 8 pm EST or shoot us an email at [email protected], and a member from customer service will assist you as soon as possible!
Cheers!