About Five Four Club
The Five Four Club, found online at FiveFourClub.com, is a men's fashion company that says they want to make looking good be hassle free, by sending their members monthly deliveries of new clothing items picked by a stylist.
How Does It Work?
New members of the Five Four Club will go to their website and spend a minute or two filling out their style profile. This profile will ask you about your sizes, the way you prefer your clothing to fit, the types of styles and clothing items you wear most frequently, and more.
When the style profile has been completed, you will be matched with your own personal stylist who will select new three new clothing items for you each month directly from their own personal Five Four heritage clothing line.
The website says that their clothing is similar in quality and pricing with other contemporary fashion retailers, but are available first to their Five Four members when they are delivered directly to your door. In addition, if you wish to purchase piece from their online store that hasn’t been included in your monthly box, you are welcome to do so at a discounted price.
Finally, if there are clothing items you know you simply are not interested in receiving, like hooded sweatshirts or graphic t-shirts, you are welcome to email their Customer Service and request that these items not be included in your monthly package.
Members of the Five Four Club will pay $60 each month for their service, which guarantees their members clothing items that total at least $120 in retail value. Shipping is free, including for items that must be sent back for an exchange, and any members who are interested in purchasing clothing from their online store are welcome to do so with a minimum discount of 25% and discounts of up to 80% will be available when you take advantage of their exclusive offers.
The Five Four Club is very clear that they do not accept returns from their customers who are seeking refunds. Instead, they do offer all Five Four Club members the ability to exchange any items in their monthly delivery for the purposes of re-sizing or for an exchange in color, if that is possible. They also allow their members to pause their service or skip months whenever they choose.
Customer Service Contact Info
Customers who would like to contact their Customer Service team can submit any questions, concerns, or complaints by phone at 888-341-2381 or by email at Info@FourFiveClub.com for non-members or at Service@FiveFourClothing.com to arrange exchanges or to pause your monthly delivery.
Five Four Club seems to have very decent reviews, especially when it comes to their value. However, there is a concern about the way this company works when compared to other monthly fashion clubs.
The fact that this company provides their members with clothing that only comes from their particular line means that they are going to provide incredibly similar items to their customers each month they get a delivery. And since there is no opportunity to return the clothing items that you don’t actually want, there is potential for customers to end up “stuck” with clothing items they don’t really want.
This is why it’s important for customers to take advantage of the option to skip months when you don’t actually need to add new items to your wardrobe and to be very clear in their style profile about the items they most want and those they really don’t.
Competitors and Alternatives?
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