GoFundMe.com Reviews

GoFundMe.com
Based on 26 Reviews
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About GoFundMe.com

GoFundMe.com is a crowdfunding website which says they offer anyone the ability to create their own donation page as a safe, legit way to collect donations for life events, projects, and special causes.

To get started with GoFundMe.com, you simply need to create your donation page to tell the story of what you are collecting money for and why, then share it with your friends and family to start collecting donations.

The page you create will have all the tools necessary to collect donations from either debit or credit cards, and you will be able to track visits to your page and review donor information.

You can crowfund through this website in three different ways. First, if you are collecting money for a charity, you can select Charity Fundraising and the donations received by your site will automatically be deducted on a monthly basis and sent to the charity.

Or you can simply make a personal page where the project or event of your choice can be funded. Though you create a deadline and a goal amount of money that you are trying to raise, your page can exist beyond these limits and allow you to collect as much money as people are willing to donate.

Finally, they offer the All or Nothing option, which functions like popular crowdfunding site Kickstarter. This means that if you do not reach the funding amount you designate by the time your deadline rolls around, all donations will result in a refund; or rather, your donors will never be charged.

GoFundMe.com will automatically deduct a 5% fee from each donation you receive. In addition, when you register your donation page, a WePay payment processing account will be set up for you.

When you withdraw your money through the WePay account, a fee of 2.9% plus 30 cents will be administered. It is important to keep the cost of these fees in mind when setting your goal amount.

If you have any experience with this website, please leave your GoFundMe.com reviews below.

26 ‘GoFundMe.com’ Reviews
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1 Review

Account Deleted Without Explanation

Reviewed By H Williams on January 16, 2015

GoFundMe seemed like such a user friendly site, and campaign set up was easy. Then, without explanation, my account was deleted. I contacted them and got a swift, canned reply from "Customer Happiness" in which he "promised" to help resolve the issue and asked for confirmation regarding my campaign name. I confirmed immediately and got a reply that there is a problem with WePay. I asked for clarification, but got no reply. I do not understand how there could be a problem with WePay given that the only information they have about me is the campaign (which is a medical mission to Guatemala), my name, and my email address. I contacted WePay and after waiting for 20 minutes on hold, the representative could provide no additional insight into the problem.

An additional problem with GoFundMe is that they do not provide much support to smaller campaigns. Until your campaign raises $500, your campaign is invisible. People searching for your campaign by exact name and zip code will not be able to find your campaign. This is not the case on Indiegogo. One can find all active campaigns, no matter how much has been raised and "activity" related to the campaign (many small donations, page views) contributes to a campaigns ranking.

I regret that I did not go with Indiegogo!

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January 18, 2015

i made myself on so i can accomplish my dream to go to chool to become a dog trainer and open my rescue center and teach the public about different dog breeds its been weeks now and i have gotten zero donations and i dl it and just re open it but my family is not upportive of my dreams and my goals and i dont have many friends that help how can i get my goals to happen

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1 Review

GoFundMe has made over 23 Million...who's really profiting??

Reviewed By DLL on December 5, 2014

I truly wonder about GoFundMe. They say they've helped raise 580million so far. They charge 7.9% by taking it out of the donated money. 7.9% can be significant to the people trying to raise funds and it can look like a goal was met, but it's missing 7.9%. 7.9% of $10,000 = $790.

I looked into this because I was curious about the fees and then though, wow, if they've raised over 580million, how much have they made?? To figure out what they profit, we'll be nice and presume each donation is by credit card, for which there is a 2-5% charge, with 3-4% being common. So I rounded and said they get 4% and the credit cards get 3.9%. Well 4% of 580million is over 23million!! Quite the business to make so much money off other people's miseries...

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Linda
December 18, 2014

Well, I clicked on "yes" it was a good review, but it keeps saying 0 out of 0 people found this review helpful. They are profiting off of people's misfortune, and refuse to let people pay with PayPal that protects their credit card from being revealed. This outfit probably sells the name and credit card info for another 7.9%

Linda
December 18, 2014

If they were legitimate, they would accept PayPal to protect people's credit card info. They probably make money off of selling this info.

Ron
December 30, 2014

I never heard of Gofundme.com until today. A person posted someone requesting donations for his father, sister and himself so they could go from the west coast back to the east coast and return with the son and brother of the three. He is asking for airfare for his sister and father to escort the body of a Marine home. This was the red flag for me, the brother being a Marine. The military pays all cost to see that the remains of military personnel get home to their families. I have never heard where the family pays for this cost. If the Marine died in battle his remains would be sent home via Kalitta Air who has a contract with the military to carry this out. As for me, I need more proof besides someone just posting they need money for this or that on the internet.

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1 Review

Bad Experience With Go Fund Me and We Pay

Reviewed By Chasity Radcliff on November 19, 2014, Los Angeles, California

This company, and their use of WePay is one of the worst experiences of my life. There is no real customer support and they will suspend your campaign with no REAL explanation of why. Their reliance on WePay (which i've since researched and now see all the bad reviews) is the biggest detriment. The only real customer service support is emails and chats. Just like every other "start-up" tech company ive taken a chance on, this company has policies that hide them from any real accountability on how they treat their customers. Go with a more established brand (Kickstarter) if possible.

I just felt very used, cheated, and disrespected after trying to use this company for my campaign. Don't believe the slick marketing campaigns!!! VERY BAD EXPERIENCE!

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1 Comment
December 27, 2014

I have reviewed this Kickstarter in which you reply too and they have a very bad reputation so why would you recomend them

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1 Review

Charlie's Fight

Reviewed By Sami Weast on November 5, 2014, Eagan, Minnesota

I started this page for my son who is in the fight of his life. His kidneys are failing. And while yrs I have raised some money my problem is that gofund me put money in my account and then took it back out and did this 2 times with EACH transactions! And each time they CHARGED ME! They charged me when they deposited the money and when they took it back!

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1 Comment
December 27, 2014

how can tehy do that and what were their reasons Ide check with your bank

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1 Review

My orphaned niece and nephew

Reviewed By Ali Fran on October 23, 2014, Pa

I set a fundraiser for the children these parents pass away and I needed emergency funds to pay their legal fees and traveling expensive also they need medical attention no funds yet please help it move forward thanks

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