14 ‘Humble Bundle’ Reviews
LOVE humble bundle
never had an issue with customer service, got the games easily through steam and have been delighted ever since. Don't have any idea what the issue is for all of the other people giving it 1 star ratings. It was totally worth 12 stars for me. incredible experience and I will continue to support them!
Terrible customer service. I submitted a request to fix a serious issue (i.e. not being able to play the games that I bought) three weeks ago and it still hasn't been resolved. I submitted a second request two weeks ago concerning the same issue and they haven't responded yet. Absolutely laughable. I'll never buy anything from them again.
Worst support then Steam. Will steal your key then not respond
Humble Bundle is worst than Steam. Steam support ALWAYS replies and is straight-forward: if you bought a key, then it's yours or its refunded, otherwise it's shit ton of complicated.
Humble Bundle on the other hands, let your key be deactivated or even stolen, but what makes me crazy is that their support will ignore you, with a big lack of respect, if they can fix the problem. There is no solution OR straight-forward reply, just no replies despite the several relaunch messages you can send, which is a huge dodgy lack of respect for customers...
Execellant - Good Causes, and good prices!
Awesome bargains! Idk why everyone hates it, to reedeem a game, go to Steam -> Game -> Activate Product. Great Prices for a TON of games in a package!
Stole my money
2 weeks ago I pre-ordered FFXIII on their store but when I came out I couldn't redeem the code. I asked for helps from their support team and they showed me ways to fix it. I'd tried all of them but it still didnt let me redeem the code. After their solutions didnt work out, I lost contact with them for a week. I even posted a status on their facebook's wall about the matter. They replied by saying will take a look at my case. Another week passed and not a single email from them. I used resolution center on Paypal to ask for my refund. Paypal said they will email me when HumbleBundle replies to them. When I had a look at my HumbleBundle account, the FFXIII code was gone but no money back to bank account or Paypal account. And yet, no reply from HumbleBundle