13 ‘Humble Bundle’ Reviews
Terrible customer service. I submitted a request to fix a serious issue (i.e. not being able to play the games that I bought) three weeks ago and it still hasn't been resolved. I submitted a second request two weeks ago concerning the same issue and they haven't responded yet. Absolutely laughable. I'll never buy anything from them again.
Worst support then Steam. Will steal your key then not respond
Humble Bundle is worst than Steam. Steam support ALWAYS replies and is straight-forward: if you bought a key, then it's yours or its refunded, otherwise it's shit ton of complicated.
Humble Bundle on the other hands, let your key be deactivated or even stolen, but what makes me crazy is that their support will ignore you, with a big lack of respect, if they can fix the problem. There is no solution OR straight-forward reply, just no replies despite the several relaunch messages you can send, which is a huge dodgy lack of respect for customers...
Execellant - Good Causes, and good prices!
Awesome bargains! Idk why everyone hates it, to reedeem a game, go to Steam -> Game -> Activate Product. Great Prices for a TON of games in a package!
Stole my money
2 weeks ago I pre-ordered FFXIII on their store but when I came out I couldn't redeem the code. I asked for helps from their support team and they showed me ways to fix it. I'd tried all of them but it still didnt let me redeem the code. After their solutions didnt work out, I lost contact with them for a week. I even posted a status on their facebook's wall about the matter. They replied by saying will take a look at my case. Another week passed and not a single email from them. I used resolution center on Paypal to ask for my refund. Paypal said they will email me when HumbleBundle replies to them. When I had a look at my HumbleBundle account, the FFXIII code was gone but no money back to bank account or Paypal account. And yet, no reply from HumbleBundle
A friend bought "Goat Simulator" for me in February as a fun gift; it hadn't been released then. It was finally released recently, so I thought to install it a few weeks ago. Sadly, this was an INCREDIBLY involved process and I had to make multiple new accounts and jump through tons of hoops. And then, after spending tons of time on that, it didn't work. So I emailed them and was told it was too late for a refund because she'd purchased it in February. Really? I bet you'd refund the money if you actually gave a flying f*** about your customers instead of just the bottom line. Horrible company, terribly (and slow) customer service. I'll never deal with them again.
If I could give no stars I WOULD!
Humble bundle was paid via the btc option on their site on 11-10-2013 and still to this day I don't have my game codes. I got sent one email after purchase saying to click this link to go to their site and it asked for the email to send the codes to and then nothing. BEWARE THEY ARE A RIP OFF FOR THE BTC COMMUNITY! Their support won't even respond to me to correct the issue. They are completely a rip off and I will be making them famous for being a rip off just like rackd.net!
Only found out about it today and check before getting this weeks bundle.
No hassle at all.
Joined, picked the amount I wanted to pay and got the bundle plus the extra ones as I paid over the average amount.
The two I wanted out of the bundles were £20 on steam and I got them and more for $5.
You need a steam account to redeam them.
You can pay using paypal as well.
So, wheres the game?
I purchased a humble bundle, and was met with a message saying there was an error processing the purchase.
I have a debit to my account but no games.
Ive contacted support numerous times and have always received canned messages and no actual support.
Ill be contesting the charges through my bank and not using humble again.
These people are automatically signing people up for accounts. They are using the leaked Yahoo list that's been online for years to create fake accounts. Beware. If you receive a sign up notice but don't remember creating an account, chances are good you didn't. Also, I believe the positive reviews on this site are fake too. Don't do business with these clowns.
Paid for it, key was "claimed by another user"
So either their system has been hacked or is fundamentally broken. Support was useless and seemed to be deliberately unhelpful.
Shame because it's a nice concept.
Pay what you want! How much better can it get than that!?
No good for me - Scam?
I bought this pay what you want offer for thq games. I got an email that appeared to generate game keys. There were links that enabled me to download video clips for the games and links to the thq web sites where I could buy the latest versions of these games, not these earlier versions.
I then downloaded the steam software this enabled me to download the server versions of these games. Now I am not becoming a server for these games, I wanted a standalone install which was not available.
So Buyer beware you are not buying installable versions of these games
I pay what I want for great games
This site is very unique and I didn't believe it at forst but I went ahead and gave it a shot. They let you name the price so I said just 3 dollars and I got 5 games that would normally cost at least a $85 elsewhere. What I got was a link where I could download the games at my convience. I didn't download the games right away but the link is active indefinately so about 2 weeks later when I had time I downloaded the games and installed them.
They all were the complete games not special editions. On top of that I had received an email from the company about 4 days after I bought the bundle of games and it said that they were adding 3 more games to the bundle. The email also said that the additional games were available to anyone who purchased the bundle even if it was before the new games were added.
Wow what a sweet deal and I have to tell you that even after I installed all the games, I got another email saying that they has just added still another game to the bundle. These are not crap games either. They are popular games that sell elsewhere for a lot of money. By the time all the added games were added my bundle would have cost me well over a hundred dollars but I only paid 3 dollars. Also when I made my price offer I also was given the opportunity to split up the payment to 2 great charities and well as the company.
Had I wanted to I could have said to give the entire $3 to the charaties but instead I split it up evenly so the company and both charaties each got $1. What a great business model for software and games. You'd think that they weren't making any money but if you look at the sales statistics that they permit you to see, they are really making a ton of money for them and the charaties. Their sales are through the roof!
I realize that this may all sound like a scam but I assure you it is not. Just check out their websie and you'll see what I mean. This was the best onlinedeal I have ever come accross. I can't wait for them to email me about their next humble bundle because I will definitely be making another purchase. I mean WOW, who ever heard of a company that allows their customers to name their own price.