Humble Bundle Reviews

Humble Bundle
Based on 10 Reviews
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10 ‘Humble Bundle’ Reviews
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1 Review

Stole my money

Reviewed By Boo Ngơ Ngác on October 18, 2014, Swansea, United Kingdom

2 weeks ago I pre-ordered FFXIII on their store but when I came out I couldn't redeem the code. I asked for helps from their support team and they showed me ways to fix it. I'd tried all of them but it still didnt let me redeem the code. After their solutions didnt work out, I lost contact with them for a week. I even posted a status on their facebook's wall about the matter. They replied by saying will take a look at my case. Another week passed and not a single email from them. I used resolution center on Paypal to ask for my refund. Paypal said they will email me when HumbleBundle replies to them. When I had a look at my HumbleBundle account, the FFXIII code was gone but no money back to bank account or Paypal account. And yet, no reply from HumbleBundle

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1 Review

Horrible experience.

Reviewed By pyenapple on April 21, 2014

A friend bought "Goat Simulator" for me in February as a fun gift; it hadn't been released then. It was finally released recently, so I thought to install it a few weeks ago. Sadly, this was an INCREDIBLY involved process and I had to make multiple new accounts and jump through tons of hoops. And then, after spending tons of time on that, it didn't work. So I emailed them and was told it was too late for a refund because she'd purchased it in February. Really? I bet you'd refund the money if you actually gave a flying f*** about your customers instead of just the bottom line. Horrible company, terribly (and slow) customer service. I'll never deal with them again.

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Nostromov
October 17, 2014

Well, a title of one of their web pages is: "pay what you want and help charity" & then the content of the page says: "Pay more than the average of $5.59 to unlock!"

^^ So, it's pretty clear how they operate. Ofc., there would -certainly- be customers, who as you say wouldn't give a flying f*** about paying more than $0.01 for games.. but, since they advertize it as paying WHAT I WANT - well, you get the point. =)

Anywho, didn't purchase anything from them yet, but it's good to know that not everything runs smoothly.. I guess it's a cool warning, to be a lil' cautious (perhaps :)), although we're dealing with chump change; hehe.

Nostromov
October 17, 2014

*forgot 2 add screenshots:

1) http://s5.postimg.org/qqmxttp5z/2014_10_17_21_50_32.png
2) http://s5.postimg.org/vqke1rusn/2014_10_17_21_50_40.png

October 17, 2014

Oh && btw., canNOT flag your review as "Helpful" because you've given it 1 star.. Due to a support/ personal issue; doesn't deserve it, meh. ;-$

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Guest

If I could give no stars I WOULD!

Reviewed By Phillip Ley on November 17, 2013, Arizona

Humble bundle was paid via the btc option on their site on 11-10-2013 and still to this day I don't have my game codes. I got sent one email after purchase saying to click this link to go to their site and it asked for the email to send the codes to and then nothing. BEWARE THEY ARE A RIP OFF FOR THE BTC COMMUNITY! Their support won't even respond to me to correct the issue. They are completely a rip off and I will be making them famous for being a rip off just like rackd.net!

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RedAbsol0
November 30, 2013

You obviously have no ability to follow instructions.
You have to activate the game inside your Steam before it will download.

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Guest

Well pleased

Reviewed By GoofballDT on November 14, 2013, UK

Only found out about it today and check before getting this weeks bundle.
No hassle at all.
Joined, picked the amount I wanted to pay and got the bundle plus the extra ones as I paid over the average amount.
The two I wanted out of the bundles were £20 on steam and I got them and more for $5.
You need a steam account to redeam them.
You can pay using paypal as well.

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So, wheres the game?

Reviewed By Jbot on November 14, 2013, San Diego

I purchased a humble bundle, and was met with a message saying there was an error processing the purchase.
I have a debit to my account but no games.
Ive contacted support numerous times and have always received canned messages and no actual support.
Ill be contesting the charges through my bank and not using humble again.

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