KidKraft Reviews

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About KidKraft

KidKraft, found online at, is a company that says they were established nearly 50 years ago with the goal of “inspiring young imaginations through innovation and exploration.”

How Does It Work?

According to their website, the creators of KidKraft wanted to make toys and products for children that all had the goal of inspiring imaginative play. They have since grown into an industry-leading global business which has won many different awards for their dollhouses and play kitchens. 

In fact, their website says that today their products are sold in more than 90 different countries by more than 28,000 sellers worldwide, and their offerings have only expanded since their acquired Big Backyard® and Cedar Summit®, who offer high quality backyard playsets and playhouses. 

All KidKraft products are designed with the idea that every kid needs a place to explore and to imagine, so that children can be empowered while discovering the world they are growing into. 

Cost/Price Plans

Because this company sells such a wide variety of products, there is no one single or static price range for the items you will find here. All prices will clearly be displayed on the individual product pages, however, and their website does say that they provide free shipping for all orders that total more than $30.  

Refund Policy

This company says that any products purchased directly through the KidKraft website are eligible to be returned to their site within 30 days of the date of purchase for a refund; they will not accept any KidKraft items purchased through third party retailers, however. You will need to locate and adhere to the policies of the retailer where you purchased your product.

To return a product purchased through their site, customers will need to contact their Customer Service team in order to receive a Return Authorization number. This number must be included in the return shipment, along with your original packing slip, and the product you are returning must still be in new, unused condition in the original packaging including any accessories, manuals, and documentation.   

Unfortunately any items you have purchased that have been personalized will not be eligible for return and refund. 

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-933-0771 or by email at 


This company sells such a large range of products for children that customers will really be best served by looking for reviews of the specific product they are considering purchasing, as this will provide them with the most accurate and relevant information. 

That being said, this company has won awards for the products they design and sell for children, and they offer their customers a reasonable Return Policy at this time, so customers considering trying this company for the first time should be able to feel comfortable making a purchase here.  

Competitors and Alternatives?

Finding the right competitors and alternatives to this company will depend on the specific product you are hoping to find, as not all children’s companies will sell both dollhouses and outdoor playsets.       

If you have any experience with this company or their products, please leave your KidKraft reviews below.

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