About My Brush Set
My Brush Set, found online at MyMakeupBrushSet.com, is a company made up of professional beauticians who “live and breathe makeup every day” and offer their customers high quality cosmetics and brushes.
How Does It Work?
According to their website, My Brush Set says that their company understands “the balance and form of perfectly durable and functional makeup brushes” and has conducted extensive research and development of their brushes to make sure they fit this important criteria.
They offer their brushes in a range of sizes and brush hair combinations, as well as the ability to purchase them as single brushes or in full sets of brushes that come in a selection of colors and styles.
My Brush Set works like any other online retailer, providing their customers with many different categories of products, including Make Up Brushes, Single Brushes, Cosmetics, Clearance Sale, Beauty Box, and more, as well as a search feature that will help you find specific products you are hoping to find.
Since this company carries such a wide array of products, there are far too many price points available on this website at any one time to quote a single price range. That being said, their website claims that they offer prices that are up to 85% lower than other competitor websites, and automatically provide free shipping on all purchases that total more than $100.00.
There is a problem with the Refund Policy offered with this company. The Frequently Asked Questions page states that they accept returns for refunds up to 90 days after your date of purchase. Unfortunately, the link to their Returns Policy states that they will only honor refunds for products which are returned within 30 days.
This discrepancy is obviously a serious problem for customers. Customers who are considering buying a purchase of any significant value may want to contact Customer Service in advance to determine the real details of the policy. If you have already purchased a product that you are hoping to return, it must be in unused, new condition with all the original packaging in order to successfully return it in any time frame.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by email at Info@MyMakeupBrushSet.com.
Unfortunately there are not many reviews of this company and their products available at this time, and many of the reviews that are available are from bloggers acting as affiliates, which makes it difficult to determine how unbiased these reviews are.
That being said, of those reviews most of the complimentary things that are being said have to do with how great the brushes look – style and quality of patterns and colors – compared to how much money was paid for them. There is actually very little said about the quality of the cosmetic application of these brushes.
Competitors and Alternatives?
Online cosmetics and beauty tools retailers are not rare and include many different companies and services, both domestic and international, like Sephora.com, Amazon.com, major department stores like Macy's, and many others.
If you have any experience with this company or their products, please leave your My Brush Set reviews below.
11 ‘My Brush Set’ Reviews
FULL OF LIES
This company is just GOD AWFUL!
Any time you're buying anything online from an "independent company", you risk the chance of not receiving your items/getting scammed. These guys are exactly that. DO NOT BUY ANYTHING from them. I had the sudden urge to buy their "mermaid oval brushes" one day so I placed my order THEN checked out the reviews for their website. Worst mistake ever.
After they apparently sent out my items and gave me a tracking number, I checked the status of my package and eagerly awaited for my stuff. Well,nothing showed up the date of the delivery so I called my courier to see what happened. They told me to contact their customer service which I did. Their "customer service" is great; they'll answer you within 24 hours so it sounds like they're on top of keeping their customers happy but in reality it's all lies and a bunch of finger pointing and excuses. I got tired of their garbage and their back and forth communication for 2 weeks with no action on their end so I disputed it with my credit card company. Within 4 days of contacting my CC company, they resent ALL of my items which actually showed up about a month AFTER the "original delivery date". Not to mention when they finally sent my items out, they used the exact same tracking number as when they had sent it out that first time. Once that package showed up out of the blue (there was no notification on their end to indicate they had actually sent it to me, the only reason i knew was because I was curious and randomly checked that link they sent me for the status update), I had them ship it right back to them.
Save yourself the trouble of having to put up with their lies and DO NOT BUY FROM THEM.
I ordered a few different items from this site after seeing people rave over them. I made my order on March 24th it is now April 12th and still nothing. I've sent several emails to only receive two bogus emails about a delay and giving me a measly 10% off promo. I dont advise anyone to purchase from this site. Oh! and how could I forget, in a email I recieved yesterday I was told two of my items were no longer in stock and I'd have to wait to get them. After seeing these reviews and experiencing this trouble im pretty sure I probably wont recieve them. If you do go ahead and order best of luck to you, this company deserves a negative five star rating .. too bad that isnt an option!
Scam!!! don't buy.
I order the LCD ceramic triple barrel curling iron. I purchased this on 1/26/17 it is now 2/22/17. I send 3 emails asking about it, all I get is we are out of stock, I have asked to cancel the order and refund but they don't cancel. obviously its I scam..... I will be calling American express to get my money back. I would give it a 0 stars but it's not an option.
I'm reporting this "company" to Ebay, Facebook, PayPal, major banks and creditors, and the BBB today. This is a scam and they have no problems scamming people, no remorse for it, and no intentions to solve any issues they may have caused. Do not fall for it. Buy the brushes elsewhere.
I ordered a brush set on December 16th. Shipping said 2-4 business days. I still haven't received even a shipping email, yet they took the money from my paypal immediately. Repeated emails have gone unanswered. Upon filing a claim with paypal tonight, I discovered that this companies listed phone number on paypal, is the same as another company that was proven to be a scam. Thankfully I will get my money back, but I want everyone to know what a scam this really!
As per above. Avoid
I ordered 2 brush sets with this company on the 8th, hoping to receive my order within 3-4 days as stated by their website.
And guess what, I'm still waiting! They replied with an automated reply twice with a discount code, explaining they have a delay with orders etc... and yet they are still advertising it as available!
They took my money immediately without hesitation, but shows no sign of compensation for inconvenience or any tip date on time of when they will be delivering my items.
I wish I had checked their reviews first!
Avoid at all costs!
12 Days to Ship. Horrible Customer Service
Emailed back and forth to find out why my product hadn't shipped. When I finally received a response, they told me the product was on back order. Nothing on the website said the product was on back-order, and the facebook advertisement even says OVERSTOCK price reduction.
Fraudulent company, cheap product, false advertising.
My Brush Set--No Problems
**Non-biased makeup brush junkie**
Late last year I ordered the "Babylicious Pink Heart 24 Piece Brush set". I was given a free shipping coupon for my first order. The shipping took about six days for the package to arrive at my house in my mailbox. I was provided with a tracking code after my product left the warehouse (1 day after order), and was able to track my package with text updates to my cell phone.
When the package arrived, it was sealed in an envelope lined with bubble wrap. All 24 brushes were rolled up in the faux leather case, each with a slip of plastic around the bristles. The brushes had little to no odor (slight plastic smell to some) and no shedding upon arrival.
The quality of the brushes are not to compare with high-end brushes like Sigma's, but they hold up well considering their price. The bristles are very soft to the touch, and are gentle on your face. The only few brushes I found to be a bit abrasive are some of the shorter bristled detail brushes. Even then, there's hardly a need for them. There's a wide variety of sizes and shapes in this set, and I particularly favored the angled liner brush for eyebrow gels. The synthetic bristles did not shed or lose their softness after several washes. The handles were made out of some kind of faux wood, and the fennel out of a thin type of metal.
Bottom Line: They're a good quality set for the price, and are great for new makeup junkies. They're best for light application of makeup, not if you're going for heavier glam makeup.
If you're going to order from this site and order a high-demand product such as their oval brush sets, expect a bit of a wait. I don't think this website or their staff was equipped/prepared for such an influx of customers. If you want your order to come in within a week or two, order something they have currently in stock.
Don't buy from here!!!
They will take your money right at checkout and you will wait a long time to get your product. They do not answer on FB messanger and it takes a while to be emailed. I've been waiting 10 days for my product and I will not get it anytime soon. My package hasn't even been made yet. They will delete your comments on Facebook if you are having a problem! SHADY. They also do not have a phone number!!!
Scam SCAM Buyers Beware!
They post amazing deals on social media seems too good to be true. I fell for it because I saw the secured purchase seal and the fact that they deal with Paypal I didn't think too much of it. They charged my card right away I also paid the extra few dollars to get my purchase insured to make sure I could track it which was at no avail couple weeks passed still nothing but the same very automated insincere reply everytime. I grew tired of it so I requested to redund my money where they soon after ignored my emails. Clearly they are operating because they continue to post totally irrelevant things on their social media pages almost deliberately upsetting their dissatisfied customers. I filed a complaint with the paypal about their unethical ways as well as BBB to be sure this happens to no one else. Since then the only reply after all my pursuits I received an email saying they shipped out my product, it's too late now it's principle I just want my money back and protect others from falling into the same trap as I have.