Patriot Power Generator 1800 Reviews

Patriot Power Generator 1800
( 14 reviews )
Website: 4Patriots.com

The Patriot Power Generator 1800, found online at 4Patriots.com, is marketed as an important survival tool necessary for those interested in being able to maintain their home and safety during power outages. 

How Does It Work?

According to their website, the United States is in serious danger of a terrorist attack on their power grid that could shut down the entire country.

In fact, they quote someone who claims that if the power grid was destroyed and stayed shut down for more than a year, 90% of Americans would probably die. 

Most people understand that having a backup generator is a good way to keep access to power when traditional energy sources go out, but it can take up to 18 gallons of gasoline per day to keep one running and that can add up to $210 per week. 

The goal of the Patriot Power Generator is to give people a generator that can’t be shut down and isn’t cost prohibitive to keep running, which is why they have created a solar generator. 

This generator is “whisper quiet,” fume free, discrete, and safe to use. It offers up to 1,500 continuous watts of clean, renewable power. It’s only 38 pounds and is small enough to easily to transport with you wherever you need to go.

Reputation

This product is marketed by 4Patriots, a company which has been accused of essentially “scaring” their customers into purchasing their products. 

Every sales page they offer warns of the impending apocalypse and the products customers will need to make sure they survive the impending dystopic future of the United States.

There are some issues with this company’s sales tactics – customers should choose to purchase products because they are better than other competitors and right for a customer’s needs, not because a company has filmed a scary video telling you that without this product your whole family will die. 

That being said, the products that are made by this company are often be well-liked by their customers.  Some websites have reviewed their solar generator and have decided that it is a high quality generator that is likely to meet many of the promises they have given their customers. 

Customers who are considering this purchase should know, however, that though their website claims that they are offering their generator for a massive discount (out of the kindness of their hearts and desire to ensure the protection of the American people), the reality is that when compared to similar solar generators on the market, this generator is actually at the highest end of pricing. 

In addition, in 2016 the company that manufactures generators for 4Patriots had to issue a recall because they were catching on fire. 

The Patriot Power Generator 1800 appears to be a new design, but customers may want to take this into consideration when comparison shopping. 

Customer Service

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-304-4202 or by email at [email protected].  

 

Cost & Price Plans

This website says that the full retail price of their generator is $3997, but because the maker of the generator wants to be able to offer this life saving product to as many people as possible, the website is currently selling it for $2497. 

 

Refund Policy

This company says that there is a 365 Day, 100% Money Back Guarantee for this generator.  This gives customers the ability to try this generator for themselves for up to a full year and to “really put it to the test.”

If you decide that this generator does not meet the promises the company made, then you can return the generator and get your money back “no questions asked” according to 4Patriots.com.

This website says that in order to take advantage of their Refund Policy, customers will need to have a copy of the order confirmation that was originally emailed to you or know the email address you used when you ordered.

In addition, all products must be in saleable condition when they are returned, or your refund will not be issued. 

Competitors and Alternatives?

There are many other solar powered generators available on the market that are actually priced lower than this product, though they may not have quite as generous of a Refund Policy, so customers will want to determine what features and brands will best meet their needs.  

If you have any experience with the Patriot Power Generator 1800, please leave your reviews below.

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Patriot Power Generator 1800 Customer Reviews

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No customer service? Then I'm not buying!
December 27, 2023

I was thinking about buying one for my girl. But after reading all the reviews, there's no way in hell I would even consider it! I'm just thankful that I got to read them first this time. I'm usually the one getting online scammed. There's so many scammers out there, I think if your selling something that fails then not answering your customers and making it right ... That's A Scam Folks. If you sell 100 of them and people can't get through that's a lot of money for nothing, wonder if the chicks are free! Anyway too good to be true yeah prob. Others will read and still purchase so I don't feel bad for them. Thanks people !

The company has virtually no customer service. You can only get through by contacting sales, and they don't communicate with customer service.
January 8, 2021

This is the absolute worst company that I have dealt with in a long time. Their customer service is pretty much non-existent. The only way you can get through to their company is by going through their sales department, and they say that you will hear back from customer service, which never replies.

I purchased the generator and four weeks later the unit stopped taking any charge from the solar panel, which they ship with the generator.

Twice I attempted to contact the customer service department by phone, waiting twenty minutes each time to speak to a rep, only to be disconnected both times. So instead of pushing the number to talk to customer service I pushed the number to contact sales, and got through in about five minutes.

Interesting, no? The sales lady said she'd have someone contact me that day, yesterday. No one contacted me.

The next day I called at 7:55 in the morning PST, and I was told the same thing as before and that I would be contacted by the end of their business day which is on CST. I waited until 4:45 CST, and still no one had called me so once again I called the sales department. This time I was hung up on because they think their company is so great and they didn't need me as their customer even though I already had made a purchase.

I will never ever purchase a thing from these crooks.

Also, I had contacted the company three times by email, and they only responded one time saying my issue would be fixed, but of course they didn't say how or when.

Scott Zierman January 09, 2021

I finally got through today to the companies customer service after three days of trying. They say they are going to replace the faulty equipment. I will not be holding my breath, but at least I finally was able to talk to someone.

SO FAR NOT GOOD
October 29, 2020
ORDERED IT AND got a notice it was shipped but no tracking...been trying to call for 3 days and emailed no return call or email?

Scott Zierman January 08, 2021

You will never hear from their customer service department as it pretty much does not exist.

no paperwork on internet order 8/28/2020
September 7, 2020

The payment was collected and no paperwork or delivery date. Ordered 8/28/20.

Where is my order ?

Steve

Scott Zierman January 08, 2021

They are crooks!

Love it
September 5, 2020
Bought mine a few months ago. Had an issue with not receiving the solar panel during covid 19 lockdown. Customer service was great and sent me a replacement. Lots of my packages got “ lost in the mail” during this time. Right now I use it in my shed by my garden so I don’t have to run extension cords they the yard. Love my generator!!!

They have my money I have nothing!
January 10, 2020
So I ordered the Patriot Generator paid full price with debit card plus tax and ordered the upgrade. Total with tax2410.11 which they promptly took from my bank two days later. Ordered on 11/27/19 online. So two weeks later no email with shipping nor any communication from after calls and waiting online for more then 2 hours. Numerous calls later to different customer service with different answers. So I filed a fraud complaint with my bank, so the last person I talked to said I would get an answer by the 15th of January on what they are doing because of my complaint to the bank. They have never called or emailed me to communicate any information whatsoever. They say they have a 100% refund policy no questions asked.I did finally receive a solar panel and an EMB bag which I returned with their return label, did not open either box and never received the generator. Communication with them is a big negative and they still have my money!

Not useless but definitely not what it claims to be
December 11, 2019

After 2 tests I get a consist run time of ~ 1.5 hours off a full charge pulling a continuous 365 watt load. That would run a refrigerator for what?......10 mins. What a joke if you think this doing to help you in a extended (2 hours) power outage.

I only say it’s ok because I bought it for $400, not $2000. If I’d payed full price I couldn’t return it fast enough.

It does have its positive qualities, seems well made, you have real-time usage monitor, no emissions, quiet,

I haven’t tried to charge it with the solar panels, it’s been raining but the wall charger take 2 hours. (I haven’t been able to measure this accurately but it is definitely recharged via wall outlet after 5 hours)

Won’t charge and run at the same time. So you’re either charging it, storing it, or using it.

With me, I’m going to use this to run a 60 watt lamp, my indoor router and to charge my mobile devices for brief outages. For an actual emergency, I’m going to fire up my Honda generator, close the switches to transfer panel and go from there.

Bs claims
October 16, 2019
BS, inflated claims, fake glowing reviews, scam scam scam.

Disappointed in the Patriot Power Generator
September 15, 2019

I have purchased the Patriot Power 1500 generator with high hopes of just lighting my basement in the event of a power outage.

Recently I purchased a 20 foot string of low wattage lights to try it out. The light string drew 94 watts when plugged in to the unit.

I was disappointed that after only about 3 or 4 hours the unit was completely discharged. I had much higher expectations of a $2000 unit. My recommendation is to learn exactly what the performance of this unit is supposed to be BEFORE laying out any hard cash to purchase one. I am DISAPPOINTED.

Price
August 18, 2019

I would like to purchase this unit but the pricing is prohibitive. You either pay almost $2,000 up front or almost $500 down and four payments of almost $500 for a total of almost $2500. Or almost $1,000 down and another almost $1000 in 30 days. Someone said they had a 12 month not interest plan but have been unable to find that.

https://secure.patriotpowergenerator.com/checkout/ppg/index.php

Deborah August 18, 2019

i told them i couldnt afford all that so thats when they offered the 12 minth interest free plan.

what they do offer
July 26, 2019
the price seems high until you know that it's all inclusive of taxes and shipping and that a interest free 12 month payment plan is offered. that actually makes them cheaper than the others. they answer any questions if you ask. I appreciated their literature and survival tools that came with the package. they upgraded me to their new 1800 unit for the price of the 1500 unit at no extra cost. their customer service is exceptional and they answer any questions freely. I've decided to upgrade to their platinum package.

Wanda Mason August 18, 2019

Where did you find a 12 month plan? All I could find is $497 down and four payments of $497, which brings the cost up to almost $2500! Or almost $1000 down and $1000 in 30 days. I'd buy it if I could get what you're saying.

Deborah August 18, 2019

maybe because i told them i didn't have the money to pay for it. i know they still do it because they said i can get it again when i upgrade to platinum.

Deborah August 18, 2019

i told them i couldnt affird it and they offered it to me. they said i can get it again when i upgrade to platinum. btw, it saya right in the manuel that each solar panel is 200.

4Patriots sent me a solar panel and generator I did not order
July 5, 2019

4Patriots sent me a solar panel and generator I did not order. What I did order was four of there hand held soar battery packs priced at $100.

To my surprise they 4Patriots charged my credit card $1,997.00.

On the web site I said NO and DECLINED any other products they offered. Having not checked my emails I only found out that the panel and generator were delivered to my door.

When I went to use my credit card at the gas station it was declined and I was almost stranded at the gas station unable to refuel.

On top of all that I’m about to leave on a vacation and my credit card authorization is blocked do to 4Patriots mistake.

I did call 4Patriots and vented to them of how this error has effected. 4Patriots is sending a return labels which will take 24 hours for the label. 7-14 days for a specific return box. It has to go back by Fedex.

As soon as 4Patriots receives the returned items I’ll receive credit. So it will be about or over 30 days to correct this 4Patriots $1997.00 error.

Although this irritated me at first, I will say 4Patriots expedited a pleasant customer service with the return process. Although I don’t trust to order from them again 100%. And will shop around for price quality of product, and customer service.

I inherited a fire trap!
October 6, 2018
I inherited this generator from my 93 year old step-dad who passed away after only getting to charge this unit up once. Thinking that this product may have merits, I eagerly charged it up myself with no issues. After discharging the unit on a RV camping excursion (also without any problems)I went to charge it up again from a wall outlet like I had done previously,(We never even got to use the Solar Panel which is still in the box,)the unit started billowing smoke and begun to catch fire before I quickly unplugged it...After some internet searching I found that 2200 of these units were recalled due to Fire Danger! Contacting 4Patriots they related to me that my unit was newer than the recalled units, (you'd think that this unit would have to be an improved one maybe?)so it didn't qualify for the recall replacement...But of course it was also out of warranty as well... So now I'm sitting on a $2000 useless POS! I'm just hoping someone steps up and either repairs it or replaces it as it had only been successfully used twice... In short, spare yourself a lot of money and headaches and buy something else...

JackSandakris April 29, 2019

Are we talking about the same unit? (Add to Cart – $29.95)

I am not sure how you get sitting on a $2000 POS? Although... I understand all the other information, but doubt any of it is true considering you exaggerated the price so much. My guess... you have nothing else to do but complain.

LynneRossiter Wetherell July 17, 2019

He is talking about a different product, the Patriot Power Generator. The website is currently selling it for $1997.

Does not compute
September 16, 2018

A 1500 watt inverter with a 600 watt battery equals 24 minutes of run time.

No where in the owners manual do they say how many watts the foldable solar panel is. It has 24 cells, and a 90 to 100 watt panel will have 36 cells, so it is reasonable to conclude that they are including a 60 watt panel. That would take 10 hours of full sunlight, with a perfect angle to the sun, to recharge a drained battery. But, note this from their manual:

(Note: The average output of a 100W panel is 70W–75W depending on weather, making the average charge time closer to 4–5 hours.)

Using a 60 watt panel, this would now equate to 13.3 to 14.3 hours to recharge from empty.

However, when have you seen 10, or 13, or 14 hours of full sunlight after a disaster? Simply, you will have to buy the full allowable 400 watts of solar to get any usefulness out of this device. And even then, this will not run a refrigerator, let alone a freezer. At very best, it would run my .7cuft Dometic fridge which uses a Danfoss compressor, but only with full sun every day.

Isn't it strange that the doomsayer alarmist can talk for almost an hour, but cover no specifications?

Does it use a PWM charge controller, or a (much better) MPPT charge controller, or, does it even have a built in charge controller?

Is the battery replaceable?

Again, what is the solar panel wattage?

Yet, a great deal of time is spent describing the (way over-priced) 9 "free" items.

And, the 3 month lead time from the factory? China.

And, with hundreds sold, why only two reviews? And, from people who have not used it!

I build Solar Generators. This is NOT a usable Solar Generator.

charles bell March 11, 2019

Could you please provide some details about the generators you build? Are any for sale to the general public?

BrendaNicholson April 08, 2019

I agree 100%, they are made in China. I am looking for a company that can supply a small solar power source for a medical device. If you can send me info on yourself I would be glad to include you in my search. ( there will be a need for thousands) thank you B.Nicholson --- [email protected]

YvonneSnead June 05, 2019

Happy I read the reviews before I purchased. Thanks for the info. Not buying.