Proxibid.com Reviews

About Proxibid.com

Proxibid.com says that they are an online marketplace that is part auction and part retail store, and whose goal is to allow their customers to shop "what they want, how they want, and when you want."

According to their website, collectors of "just about anything buy on Proxibid." Every month, new members join their marketplace, with almost 10,000 new members signing up each month.  

How Does It Work?

There are four different ways of purchasing things on this digital marketplace: instant purchase, make an offer, timed auction, or live auction. Instant purchase is when a seller prices an item at a price that requires no negotiation - buyers who will pay the price can purchase it outright. Make an offer, on the other hand, is for items which can be negotiated.

A timed auction has a set beginning and end time during which members can make bids online for a variety of items from a single seller, while a live auction functions like a traditional auction - live, phone, and online bidders all compete for a single item at a time until the auction is closed. 

Cost/Price Plans

Creating a membership account is completely free and takes just a few minutes for you to upload your personal shipping and billing information - they also provide free spectator accounts, but a full account must be created before you can take part in any buying.

And since the items for sale on this website are described as "highly valued items," users can expect them to be in the higher price values as well, though with such a wide range of items and such a varied way of purchasing them, it is hard to provide a specific price range.  

Refund Policy

Because Proxibid.com is just a marketplace website that brings sellers and buyers together and performs the ecommerce functions necessary for the transaction of the goods, they personally do not offer a Refund Policy.

All buyers should be aware that the sellers themselves will have to be the ones who honor any potential Return or Refund Policies, though they are not required to do so.   

Customer Service Contact Info

Customers who would like to contact their Customer Service team with questions, concerns, or complaints can do so by phone at 877-505-7770, by traditional mail at 4411 South 96 Street, Omaha, NE 68127, or by submitting them directly to the website.

Reputation

Unfortunately this company seems to have many mixed reviews, with some customers saying that the pictures of the item they bid on mislead them to the quality or condition of the item and when they went to complain, the website would not help them.   

Competitors and Alternatives?

There are many other digital marketplaces online, including the well known eBay, TopHatter.com, Listia, and more.  
    
If you have any experience with this company or their products, please leave your Proxibid.com reviews below.

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3 ‘Proxibid.com’ Reviews
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2 Reviews

Buyer beware

Reviewed By Jim on June 13, 2017

Buyer beware. if you have a legit dispute and the seller sends you a defective product, proxibid reps won't allow you to start a dispute. This website is a scam.

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1 Review

Be Carefull

Reviewed By George  on January 18, 2017

Always check out "TERMS and CONDITIONS" and if you see this RUN AWAY!!!PLEASE READ: At the request of the auction company, this auction permits bids to be placed by the auctioneer, an employee of the auctioneer, or the seller or an agent on the seller's behalf. While Proxibid's Unified User Agreement prohibits this behavior, in accordance with UCC 2-328, this auction is permitted to engage in this activity by providing this clear disclosure to you, the bidder.

PLEASE READ: This auction company has requested and been granted access to see all bids placed including any maximum pre-bids. This auction is permitted to engage in this activity by providing this clear disclosure to you, the bidder.

DIXIONS Auctions is the worst. I never bid on their auctions Cheeters.

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May 20, 2017

I purchased several items for $700-$800. During the auction via live chat I questioned the specific auctioneer (Omega Auctions) regarding the authenticity. They replied that if they were not as represented they were returnable but shipping was on me. I was good with that. The items arrived and all were fake. For example, while they appeared to have petina, according to a local jeweler the watches all supposedly from late 1800's were cheap reproductions. Then the three supposedly authentic Nazi knives all had "China" stamped on the blades. I called ahead to Omega, was told to return them, did so as advised, then via email and recorded voicemails (proof retained) confirmed that Omega returned the items to the original owner and got the money returned to them. Omega, advised me the money would be in my account within days. I have this via e-mail and voicemsil. . It's thee weeks later and I have yet to see a penny returned to me. The auctioneer (Omega) won't answer their phones. I reached out to Proxibid for help and was told...sorry, you're on your own! They have greater influence and leverage over these organizations but won't even try. Like other similar sites and administrators involved in such transactions by which they are paid, I feel Proxibid need to vet these orginzations better. Like eBay, PayPal, Amazon etc. they need to have recourse built into their agreements with these organizations when such circumstances exist. According to Proxibid, they do not. At this point, I haven't the merchandise nor the refund...I'm on my own!!!

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1 Review

AWESOME COMPANY NO RESERVES GOLD DIAMONDS

Reviewed By Chris on October 17, 2015

I love this company and make a lot of money with this company. The best companies are Auction USA and Auctionwholesales at proxibid.com/auctionwholesales. There are many more and proxibid is weeding out the losers. The one thing people need to understand is this is not ebay or amazon. You have to put on your big boy britches on or big girl britches. No whiny baby's aloud. Proxibid in not for the faint of heart. With that said if you are in retail you will come out smelling like a rose over all. . I hope this helps

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