SeenOnTV.com is the online home for all As Seen On TV products, and claims that they have been “the leading direct marketer of consumer products and has been a household name for more than 40 years.”
How Does It Work?
According to SeenOnTV.com, though this company has been alive and well for more than 40 years, the infomercial industry used to be very fragmented and the online buying process was clunky and frustrating.
The goal behind the As Seen On TV Marketplace was to unify the industry and give infomercial shoppers a single place where they could go and find all their favorite infomercial and television products.
Since this marketplace has officially launched, they’ve been able to make all shipping processes, live order statuses, customer service, and even returns convenient and easily accessible to their customers.
Customers who are interested in shopping here can either use the website’s search feature to find a specific product they would like to purchase, or you can search through the inventory of available products by category, including New Arrivals, Household, Kitchen, Outdoor, Health & Beauty, Fitness, Clothing, Electronics, Toys, Novelty, Pets, Automotive, Gifts, and Under $10.
Use of this website and creating a personal account for making purchases and managing orders is all completely free of charge. The actual cost of products will vary, of course, especially if they are currently involved in a promotional process or sale. All fees will be clearly published before you finalize your order, so you will always know what you should expect to pay before you submit your order.
The Return and Refund Policy may be different depending on the items you are trying to return, but the website says you will always have the ability to cancel an order that hasn’t yet shipped and receive a refund.
Once an item has shipped customers will have up to 14 days from the date of purchase to return a purchase, unless otherwise indicated. If your product is eligible for return, you can sign into your account and begin the RMA process from your Order History page.
In addition, the website says that they will provide their customers a free return shipping label for all items, and refunds on charges will be automatically processed once your items have been received.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by signing in to your existing account and submitting a help ticket to their Customer Service team.
First and foremost, customers should always look for reviews for the specific product they are considering purchasing, because this is the only way to find the most relevant reviews for the purchase you are thinking about.
As for this website, there are not many reviews available for it at this time, though there is one which claims that an order they placed through this website wasn’t fulfilled and they were not notified about the problem with their order. Obviously, this would not be a pleasant shopping experience for anyone.
Competitors and Alternatives?
There are other websites which claim to be similar to this one, but they are not actually authorized dealers of As Seen On TV products. Instead, they are generally places that act as affiliates of certain infomercial products or places where people are invited to review infomercial products; when it comes to actually placing orders, you’ll either need to stick with this website or go to the individual websites of the products you are considering purchasing.
If you have any experience with this company or their products, please leave your SeenOnTV.com reviews below.