About Skip Hop
Skip Hop, found online at SkipHop.com, is a company that says they were established with the goal of taking the necessary, everyday items that parents need for their children and turning them into “Must Haves Made Better.”
How Does It Work?
According to their website, in 2003 the creators of Skip Hop were new parents who were just realizing how limited their options were for important parent staples, like diaper bags, especially when it comes to parents who want items that aren’t just functional but also fashionable.
They then began looking at other parent-child products and re-thinking, re-engineering, and re-energizing those products so that they not only served a purpose but also brought joy to their owners.
Customers who are interested in seeing what products this company has to offer can look through their offerings by category, including Diaper Bags, On-The-Go, Baby Gyms & Toys, Clothes, Nursery & Gear, Zoo Collection, Mealtime, Bathtime, Backpacks & School, and Gifts.
Because this company sells such a wide variety of products, there is no one single or static price range for the items you will find here, but all prices should be clearly displayed on the individual product pages so you will understand what you are paying before you ever finalize an order.
Their website says that they take great pride in the quality and craftsmanship of their products, so they always offer their customers a 30 Day Return Policy to return products for an exchange or a refund.
To initiate your return you will need to contact their Customer Service team by either phone or email, and then you will need to complete their Return and Exchange form on the website to be included in your return package. Once your return is received and inspected you will be contacted regarding your return and how it has been processed.
Unfortunately customers should know that products that were purchased on sale, at a third party retailer, or that do not have all tags or accessories included with the return will not be eligible for a refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 877-4-SKIPHOP, by email at CustomerService@SkipHop.com, or by submitting them directly to their website through their Contact Us link.
This company sells such a large range of products for children that customers will really be best served by looking for reviews of the specific product they are considering purchasing, as this will provide them with the most accurate and relevant information.
That being said, this company has won awards for the products they design and sell for children, and they offer their customers a reasonable Return Policy at this time, so customers considering trying this company for the first time should be able to feel comfortable making a purchase here.
Competitors and Alternatives?
Finding the right competitors and alternatives to this company will depend on the specific product you are hoping to find, as not all children’s companies will sell the large variety of products that are currently offered by this company and their website.
If you have any experience with this company or their products, please leave your Skip Hop reviews below.