About SmoothTech Pro
SmoothTech Pro, found online at SmoothTechPro.com, is a new personal care product that says they are both the masculine and holistic solution for smoother, clearer skin.
How Does It Work?
According to this website, many men would love to take advantage of the many different hair removal options available at their local drugstore, but shaving and waxing have been known to create bumps, irritation, and ingrown hairs. Other products may not result in these issues, but either are not strong enough or provide no improvement to skin care and skin health.
The goal of SmoothTech Pro was to provide an “end-to-end” hair removal system that includes both pre and post removal treatments that prepare and protect men’s skin. Their two step system claims to be able to “soothe, purify, and hydrate the skin before, during and after the hair removal process.”
First, customers will use their moisturizing lotion that has cleansing and exfoliating properties to gently take away oil, dirt, and any other skin impurities. This allows their products to target only keratin protein in the hair and not any keratin in the skin, reducing the dryness and irritation which can be caused by some hair removal products.
Second, their customers will smooth on their hair removal lotion which uses Water Magnet & NFM Technology designed to deliver Larrea Divaricata directly into the pore. Their website says that this allows their product to attack the hair at the root and slow down new hair regrowth, all while stimulating collagen production.
The best part, according to their website, is that their product is just as efficient and effective on all their users regardless of hair type or skin color, which is not true for some hair removal methods like at home lasers.
Customers can choose to purchase this product in a few different ways. First their two step kit is priced at $39.99 for first time customers who want to try it for themselves to see how effective it is. If you are a return customer - or someone who already trusts this product - you are welcome to purchase their two step kit with an auto-refill option for just $29.99 and the choice for them to automatically ship your kits every 30 days, every 60 days, or every 90 days.
This company does say that if you are a customer who has paid full price for your order and not taken advantage of any promotional deal you will be able to take advantage of a 30 Day Money Back Guarantee Policy.
Customers will need to contact their Customer Service team to request a refund and will need to explain the reason why they are making this request. Their website says that their team has “the right to determine if the reason is reasonable and we have the right to make sure our products were used correctly before issuing a refund.”
If this company does agree to issue a refund, it will be of the purchase price only, minus shipping, handling, and any transaction fees, but customers will not be required to physically ship these products back to the company before receiving their refund.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through the Contact Us link.
Unfortunately this product has very mixed reviews at this time. While some people were very happy with what they received, others said that this product smelled just like and worked just like Nair, with all the dryness and irritation associated with Nair-like hair removal products, but at three times the price. Since this company doesn’t promise to issue refunds directly to their customers who are unhappy or who have had bad experiences, but simply says they will consider the reason for requesting a refund, customers who order this product may just be taking a risk.
Competitors and Alternatives?
There are many, many different skin care and hair removal products designed specifically for men, including the popular BaKblade.
If you have experience with this company or their products, please leave your SmoothTech Pro reviews below.