StoresOnline
is a company that claims to offer a full
internet commerce business, training, and
support to customers. They host
nationwide introductory seminars in which
they present folks with the idea of having
their own profitable online store front
business.
In their presentation StoresOnline reps
go through various aspects of running a
business online. They touch on topics
such as internet marketing, search engine
optimization, and website links.
All-in-all they make it seem that starting
an online business without StoresOnline
would be foolish and extremely difficult.
StoresOnline intimidate their customers
by using technical terms throughout their
presentations. They then present their
offer which is 3-6 professionally programmed
store front websites with internet marketing
support, i.e. free incoming links and SEO
help.
The problem is that many inexperienced
customers grossly overvalue the services
provided by StoresOnline. They
end up paying around $10,000 for the
StoresOnline package, some have even paid
close to 30k. Keep in mind this is
simply for the programming, hosting, and
maintenance of websites.
Over their years in business StoresOnline
has accumulated an enormous amount of
complaints and numerous pending lawsuits.
Issues include unfulfilled refund requests,
poor customer service, and exaggerated
profit claims.
Recently, StoresOnline has taken a step
to restore its reputation. They have
worked with a popular online complaint
website to publicly resolve long standing
complaints. It's not clear if these
actions are sincere or just an effort to
regain lost revenue from a growing negative
reputation.
Regardless of complaints, the fact
remains that the StoresOnline service is
overpriced. There are many competing
companies that offer similar training and
products for fractions of the price.
For instance I have heard only good
things about a company called
Site Build it.
They provide internet marketing training, a
step-by-step web design process, and hosting
and support all under $300. Also, they
have been in business for ten years and have
maintained a stellar reputation.
Check It Out Here.
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Customer Reviews for 'StoresOnline'
Comments to date: 13. Page 1 of 1. Average Rating:
norman, connecticut
Posted at 10:25am on Thursday, September 11th, 2008
hi-wow-what a burn.some day maybe i'll give the full story-but please-(-i literally cried tears over this mistake--and prayed-a lot-it works-if you love HIM--)--do not join this bunch. i had to get my state after them for a refund--..wow. my friend who is a web expert siad this thing =a total joke--scam--so...beware
MR, Michigan
Posted at 9:45am on Friday, August 29th, 2008
My sister and I have recently become involved with Storesonline - wish I had found some of these complaints BEFORE my sister handed over her credit card. In the seminar they made it clear that we were purchasing the software, however, they promise all kinds of help to get you up and running. The only "help" offers we have received are from two different business that claim affiliation with Storesonline.
The tax info company wants to "help" us get our business set up properly for the low cost of $3000 plus $50 a month! No money? No credit left on your credit card? Why...we'll help you get even more credit so you can go even further into debt!!!
The other company, forget what they called themselves, wants to help us market our websites, which by the way, will also cost another $3000 or so. This company was very high-pressure and the guy got very upset when I told him we didn't have the money so we would not be using his company.
My sister and I are going to make every effort t... read more»
bushu, virginia
Posted at 9:41pm on Sunday, April 13th, 2008
To Diana in Washington. I fell for Storesonline in 2003. I tried to return the next day and they refused. I had a lawyer send them a letter saying that during the seminar they implied they would provide instruction in setting up a website and it was only after I got the package (they covered up the paper they made me sign at the end of the seminar when they delivered the package to me) and read it at home that I found out, instruction was not part of what I had bought. They were quiet for a year (the statute of limitation on fraud is a year) then the collection agency tried to come after me. I went to small claims court in Virginia. In VA, you can file a warrant in debt for $50. I explained to the judge how they sold to me using the false implication of accompanying instruction and refused to refund even though I tried to return right away. They claimed that since this was a business to business purchase, federal cooling off law did not apply, but I said they knew I was not a b... read more»
John, California
Posted at 9:51pm on Sunday, March 23rd, 2008
Like many of you, I got sucked in back in 2005 with Stores Online. As I was looking for a way to get out of debt, I thought Stores Online was there answer. What StoresOnline did was put me in more debt
People, do your research before getting involved with this company. There websites are not that great and they don't give you the full story on what it takes to become successful online.
I would stay as FAR away from this company as possible. Any ALL IN ONE BUSINESS that comes in a BOX (STORES ONLINE) probably is not going to work.
Although I got sucked up, I was able to finish paying for the contract that I signed. Lucky me, I was able to pay the $3500 off. But I sure would like that money back right now.
STAY AWAY FROM STORES ONLINE if you like your money. Dealing with this company is like throwing money in the street.
DIANA, WASHINGTON
Posted at 10:56pm on Thursday, March 13th, 2008
HELP, I WAS SUCKERED INTO BUYING 6 WEBSITES. ALMOST 9 MONTHS LATER I STILL DO NOT HAVE ONE UP AND RUNNING. I HAVE TRIED TO RETURN EVERYTHING BUT THEY REFUSED TO LET ME OUT OF THE CONTRACT. I HAVE PAID OVER $1700 SO FAR AND HAVE A DEBT OF OVER $6,000. THEY MISREPRESENTED THEMSELVES AND WHAT THEY COULD DO FOR ME. HIGH PRESSURE SALES AT THE SEMINAR DID ME IN. DOES ANYONE KNOW HOW I CAN GET RID OF THIS? I AM WILLING TO TAKE THE LOSS OF THE MONEY ALREADY SPENT, BUT I WON'T PAY THEM ANOTHER DIME. THEY ARE THREATENING COLLECTION. I EVEN TRIED TO SELL THE WEBSITES WITH NO LUCK. ANY ADVISE?
Melane, Tennessee
Posted at 10:29pm on Wednesday, March 5th, 2008
I wish my husband and I had done the necessary background stuff on StoresOnline. They are a RIPOFF...I would never ever recommend their service to anyone! My cousin went to one of their seminars and asked if she should do it because the people were so convincing. I told her to RUN and don't answer your phone if you see that it's StoresOnline on the caller i.d. I rest assured that one day they will have to answer to a higher power on ripping off people that are already struggling and was looking for a way to make a little extra money....
Ryan, California
Posted at 11:17pm on Tuesday, February 26th, 2008
Stores Online is a SOFTWARE company. Not a business opportunity company. Plain and simple. They do not provide a Biz Opp, they provide software or tools for those who would like to start a business. Just like Home Depot is not a construction company, they provide excellent tools to build what you decide to build.
If you read the material they give you before your 3 day right of cancellation (which they remind you about over and over again when you buy) you will know clearly what you have versus what you need.
It's not overpriced unless you feel you don't need all of the tools they provide like the reverse search tool, or the merchant account. You get what you pay for when it comes to ecommerce and Stores Online gives you more than most that buy even realize.
I don't work for Stores Online, I have 3 websites, one of which makes me about $500 a month and the others are still in the works.
I feel bad for those that buy and don't make money, because quite frankly it's their own fa... read more»
Carol Tinnea, St. Louis, MO
Posted at 5:54pm on Saturday, February 23rd, 2008
I bought 6 websites (as advised by the StoresOnline "experts"). I have one up and running: I spent another $2,000 (highly over priced) doing the PMI training (separate but same company). I learned pretty much stuff but I realized that I would be the one doing all the work and couldn't have done it without the PMI online training course which should have been included in the StoresOnline purchase price.
I spent many endless hours getting product descriptions, images, etc. laid out for their programmmers to copy and paste into a website template. I complained to the programming manager that I was not happy with my first programmer (didn't return my calls or emails) so he assigned a different programmer. Both of these programmers got to a point and stopped working on my site and said it was finished and I should approve it and they would release it to me. I refused because it wasn't finshed and it didn't work properly. After threatening to go to the manager's boss, I finally worked di... read more»
Marie Vogel, British Columbia, Canada
Posted at 5:48pm on Thursday, February 7th, 2008
I Say dreadfull, because I have fallen victim too the same situation. went to their presentation, got hooked to their wonderfull sales pitch. ohh and it's ok that I couldn't afford it they'll just get me financing, cause then my Credit was good. well after alot of work, alot, to have a website up, is one thing, but to acctually market it like a proffesionally rated at the top website, it is all plus plus plus, & more and more money. now I am going broke, my regular bills are bouncing & I can't afford their payments anymore. & opps too bad, that is now not their problem, no refund.!!!
Sharon, Oklahoma
Posted at 2:41am on Friday, February 1st, 2008
My husband and I purchased 6 websites from Stores Online. Big Mistake!! They put on a very impressive presentation, but I feel that we were very mislead. We explained to them that we were already in a business with a wonderful product that we love and are provided with a beautiful, professional FREE website. We told them that we just needed a way to drive more traffic to our website. They said that Stores Online would be perfect for us to get that done. We were sent to another workshop after our purchase and everyone there was so lost and confused, nobody seemed to know what to do. I totally feel like this is a RIPOFF!! Also we have had 2 different companies calling us saying that they're partnered with Stores Online. One is The Tax Club and they're wanting to go over tax benefits. They say the service was included with our purchase. I told him how unhappy I was with Stores Online and he said that he hears that from almost everyone that he calls. The other one that keeps calling says t... read more»
Bob, Middletown OHIO
Posted at 11:18am on Thursday, January 31st, 2008
StoresOnline sold us, we had 3 websites and a dream. They promised web hits and they always managed to make the number they promised. Of course, we paid for those hits and this cost us several hundred dollars. Of the thousands of hits, we did not sell one signel item. No one even looked at the "checkout page" - ZERO HITS on the check out page. Do not just walk away from Stores Online, RUN AWAY and do not look back!
Edward Thomson, San Bernardino, Cal
Posted at 11:15am on Wednesday, January 16th, 2008
I am one of the big losers with StoresOnline. After investing almost $7000, they refused to accept my business idea, and would not refund my money. My advise to anyone seeking an internet business is to aim totally away from this company. They grossly misrepresent what they offer, and exaggerate their role. There are many other blogs on StoresOnline. They are ALL negative. Buyers beware of this scam.
Jim, Illinois
Posted at 1:44am on Thursday, January 10th, 2008
I'm was one of the individuals you spoke about, inexperienced but was overly impressed with the presentation. I paid about $3500 for 3 so called license certificates good for 3 websites. I received a software CD that was suppose to make designing my website easy. Well, here I am roughly 5 years later and all I have to show for my money are the documents I signed, the so called license certificates and no website. Maybe there are others who were more succesful than I was getting up and running but this company preys on your hopes of creating an online business with minimal support at a major financial cost. Are there any others out there who experienced the same?