TeenSafe.com is the online home of TeenSafe, a mobile phone and online web monitoring tool that describes itself as "the most sophisticated" tool of its kind currently available to parents.
How Does It Work?
This service promises to help parents to view text messages, monitor their location, review web browsing and search history, monitor their contacts and call logs, and much more.
In addition to helping parents monitor their cell phone usage, TeenSafe.com also says that they offer parents the ability to monitor Facebook usage and now they've also added Instagram usage as well.
The website says their software will not be visible on the phones and that your teen will not be alerted to the monitoring unless you personally choose to discuss it with them.
TeenSafe.com offers a one week free trial of their services, at the end of which you will begin being charged $14.95 per month for their services, for as long as you choose to use them. There are no long term contracts and service can be canceled at any time.
Currently this company can only monitor the activity of iPhones and Android phones, not Windows phones or Blackberries.
Because this company offers users a one week free trial of their services, as well as no opportunity to purchase long term contracts up front, their Terms and Conditions clearly states that no fees are refundable at any time.
Customer Service Contact Info
Customers who would like to contact their Customer Service team with any questions, concerns, or complaints can do so by phone at (800) 245-8598, or by submitting them directly to their website.
In general this program seems to have positive reviews from their users. Though some users have complained about the work needed to set up the program to monitor all activity as promised, other customers say that their service team is incredibly helpful and will walk you through the whole process.
Competitors and Alternatives?
Watching the cell phone usage and interaction of children and teens is likely to be a growing business, with other competitors like mSpy already available.
If you have any experience with this company or their products, please leave your TeenSafe.com reviews below.
15 ‘TeenSafe.com’ Reviews
Useless, doesn't work as advertised, customer service stinks
If I could rate this zero, that would be appropriate. Don't fall into the trap of trying this garbage app.
Don't waste your time getting tangled up with this useless software. It promises to track website activity, but doesn't. Their representative said it doesn't work for current system software on an Android. What the heck? When I told them to cancel my account, the rep said I could not get a refund because "I had seen data." RIGHT. Guess what TeenSafe? I'm going to broadcast this review as many times as I can.
It Doesn't Work
We tried the free trial but it is extremely limited so we opted to pay the full price for the app the second day.
Then we found out it won't block any apps our daughter downloaded or show us her web history because her phone has an updated version of Android. They were unwilling to refund our payment even though we did not get the services they advertise for their app.
If you have an ancient phone, this app might work for you, but if you are using a relatively new device, look elsewhere.
Pause the phone and save lives
Teensafe is now offering a Manage app which you can download to your child's phone and pause the device whenever you want. I have a 17 year old daughter who loves her phone and is always texting with her friends even when she drives. We have told her in several ocassions that she can cuase an accident and injure or kill herself or someone else! I love the fact that by pausing her phone while she drives, I can make sure she will be safe on the road and keep others safe as well.