About The Black Tux
The Black Tux, found online at TheBlackTux.com, is a website that says they provide the "greatest rental tux ever designed," with tuxes that are better quality with a more modern design than national rental chains.
According to their website, their tuxes are designed in both "classic" and "slim" fit using the best quality fabrics and materials. The website says purchasing one of their tuxes in a department store would cost you a minimum of $1200.
How Does It Work?
All you do is go to their website, and either choose your own outfit or pick one that has been put together by their style professionals. Then provide them with your size, either from memory, being measured by a tailor, or being measure by a friend.
The tux will arrive one week before your event, so you have enough time to inspect it and try it on. When you're event is over, simply put it back in the box, and use their pre-paid label to send it back.
The Black Tux says their rentals begin at just $95, compared to the starting price of $140 you will see at most national chain rental stores for products which they claim are inferior in quality.
They do have a Refund Policy which states that if the suit or tux does not meet your standards, send it back and contact them; they will provide you with a refund on a case by case basis.
They also offer a Fit Guarantee, which says that if you receive a suit that doesn't fit correctly, you can have a tailor adjust the sleeve or pant length using their instructions and they will credit you up to $10, or you can let them know and they will send you a replacement item in the correct size.
Customer Service Contact Info
At this time they do not offer a mailing address for contact purposes, but they do offer a contact phone number of 888-717-1588, as well as the ability to email them by clicking a link on their Contact Us page.
Actually, The Black Tux has many positive reviews and an overall good reputation. In fact, their reputation is so good currently that their tuxes are on back order until after July 1 of this year.
Is It Safe?
There does not seem to be any complaints regarding the safety of this company currently.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your The Black Tux reviews below.