About The Tile App
26 ‘The Tile App’ Reviews
Should have waited
Usually I never purchase any product until there are a good number of reviews. Thought this would be a good product to give out for Christmas. I received an email that the tiles had shipped Nov 20th
which would be in for Christmas, Well I received them Jan 2 2015.
It was easy to activate the tiles. But to find your keys using the app is useless. The app only says your in range but does send you in the right direction. The sound it emits is much to low to hear if your keys are in a coat pocket or under some clothes. Very disappointed in this product I thought the app would pin point the location much more accurately then it does it only says your in range within 30 ft.
Well that still gives a large area in your home to look.
Hopefully they will improve many features of this product.
I received a Tile as a gift for Christmas. I had no trouble activating it, BUT upon testing it around the house, the 'tone' it plays is too quiet and unless you are standing on top of it, it will be hard to locate. I just placed the tile in various places around the house, if it were under something, I don't think I'd find it. Also the 'find it' option does not give me the warm fuzzies. I don't want anyone else looking for my phone, wallet, purse, etc... because they could just leave the tile lay somewhere and take my valuables.
My husband bought me a pack of 4 tiles for Xmas. One wouldn't activate because it was broken. I went to their web site to try and contact technical support, but they don't let you talk to a human. You have to follow their help files and if that doesn't work (it didn't), you're out of luck. There is no way to get your money back.
I just waisted $76
Nothing worked; including contacting the company. There is no way to access "support." Hopeless. Do not send them a dollar. In the 1980s software companies knew their systems did not work, but published them anyway just before Christmas. They would deal with it latter after receiving millions in sales. This sounds like Tile. the rating is not low enough to score this company.
I AGREE THIS COMPANY IS A BIG SCAM
I ordered my tiles and after what I feel to be a reasonable period I reached out to them about my order. I get a response back that I should receive it by the end of the month. Subsequently several months passed, still no order.
I finally sent an email stating I was fed up and wanted a refund. The Help group responded and asked should the put it back on my card or via PayPal. I opted PayPal and I am still waiting. After reading all these reviews I see this is how they operate. You either don't get your tiles nor do you get your refund. I agree that a class action should be taken against them because they are a scam artist.