About TrackR Bravo
TrackR Bravo is the slimmest and most effective item tracker available from TrackR, a company who says that once you order one of their products, you will "never lose anything again."
How Does It Work?
TrackR Bravo is a small device, about the size of a coin which attaches to valuable items people are worried about losing or misplacing, like keys, phones, and mobile devices. Once you've attached the physical trackers to your items, you download the app to your phone or computer and you can easily locate your chosen items whenever you need simply by clicking a button.
In addition, if you lose an item outside of your home and outside of your personal tracker range, TrackR Bravo uses their Crowd GPS system to help you find it. If anyone connected to the TrackR network gets within tracking distance of your lost item, the location will ping and you'll be alerted to its whereabouts.
Currently the TrackR app is available for both iPhone and Android devices, as long as you meet their requirements which are listed as: iPhone 4s & Later, iPad 3rd Generation & Later, Android 4.4 & Later with Bluetooth Low Energy.
A one device pack currently costs $29.00, while a two device pack costs $49.00, a five device pack costs $95.00, and a ten device pack costs $99.00.
The website does not publish any available information for Refund, Guarantee, or Cancellation Policies at this time. Customers who are interested in a paid membership and are curious about this policies should speak to Customer Service.
Customer Service Contact Info
Customers who would like to speak to their Customer Service team about their questions, concerns, or complaints can do so by email at Support@TheTrackR.com.
In general this product seems to get positive reviews both from customers and users and from third party independent reviewers and technology publishers.
Competitors and Alternatives?
There are some other available tracker products and mobile applications on the market at this time, including the well known Tile App.
If you have experience with this company or their products, please leave your TrackR Bravo reviews below.
56 ‘TrackR Bravo’ Reviews
WARNING: TrackR is a Fraud...
I am filing a fraudulent complaint against TrackR. If you notice, they do NOT have any contact information besides a support email. No phone number, no support page, not order tracking information (ironic given they are a "tracking company").
My mistake for buying from a crowd sourced funded bunch of idiots. I should have bought the Tile product from the Apple Store.
Also, Amazon is culpable in the arrangement as they authorized (and authenticated TrackR) to credit my account.
To be clear, I was given a 2-3 day shipment date on an order made on December 14.
NET: DO NOT BUY FROM TRACKR (beyond the other poor reviews you will read here). Don't be surprised if you see these guys go from vertical pin-stripe suits to the more casual horizontal stripe fashion.
Still waiting for shipment.
One excuse after another.
I'm out A LOT of money.
Don't waste your time & money.
Once they have your money, you're on your own.
"It's all about the MONEY!"
I am giving it 3 stars at this point (that may change if what I have read in the reviews are right)
It took about 6 weeks to arrive. I activated it this morning and it is working, but I have not lost my keys to know the range of the device. It is said to be 10ft but almost every review I read says about 40ft at best. I am disappointed in the volume on the tracker piece. It is not very loud (but it is a shrill noise, so maybe that will be enough to draw my attention) I am really hoping for the best, but I have read a lot of negative reviews... but I have also read a lot of negative reviews on other such devices. I will update this after some use.... crossing my fingers
Ordered 8 of these last April for $118. Now September. They keep telling me they are expecting a shipment soon. I am pretty sure I've bee scammed. They are all over ebay and other places for twice what I paid but they don't ship mine.
worst product ever
I got my TrackR after waiting 3 months. It did not work at all. I put in a complaint to customer support . They responded after two weeks to say they would send me a new battery. I never got the battery. I have now requested a refund and got no answer. This is the worst product and the worst service. Try using TILE, which at least really tracks things.
Trackr bravo a FALSE sense of SECURITY
Trackr bravo is a useless false sense of security. I had it for months thinking I was ok even if I dropped my wallet because I could find it. Well it actually happened eventually and I NEVER found it!!!!! It tried connecting for hours and Trackr didn't track my device for the past week. My wallet was stolen I had hope in contacting Trackr to help me find it. I contacted Trackr a few months prior asking to buy some of there products wholesale and they replyed immediately, but when I asked for there help to do what their product should of done they never even got back to me. In the future it could be a good product but as of now its useless unless you lost it in your house otherwise you will still lose all your items!!!!
These guys should market a class on becoming a millionaire on IndieGoGo
I was a backer for Trackr Bravo. After delay after delay, I requested and was granted a refund. Whenever the ship date to backers got close, there was always a reason for a delay. Oh...looks like they discovered another bug, 2 days ago, and they are fixing prior to sending out the next shipment. I have not found anyone agreeing that they ever received a Trackr Bravo, other than MacRumors BLOG and they found that the Trackr Bravo they were sent for promotion, fails to live up to a few specs, like it has a range of less than 40 feet, not 100 feet, and the Bluetooth is unreliable. The tone volume is not really very loud, but I can forgive that. The Bluetooth reliability is a big one. The fix is to find the Trackr Bravo and re-sync with the phone app. So, if you ever misplace anything and you need a reliable locator, find the thing you lost by some other means and then sync it to the app. Oh, by the way, "crowd GPS" requires a user base that is relatively large and geographically diverse, using functioning TrackR devices of one sort or the other. These guys are brilliant at raising money on IndieGoGo. Luckily for me, they no longer have mine.
3month wait to date and again no sign of delivery. Automated responses when I tried to contact them. All reviews on their site querying when delivery would be have been deleted.
Device FINALLY received
So after ordering in Nov and having similar exp to everyone else, ie lack of customer service support and specific information pertaining to my order and receiving numerous standard cookie cutter canned responses to my inquiries the product has finally arrived. And guess what? You got it. It doesn't work. I'm done. Returning product and purchasing a Tile. At least I know those work. So much for supporting a local business. Boooo Trackr.
Clearly a SCAM...
Anyone that has had a negative comment on there Facebook page has either been blocked or the comment removed. This is not good social business practice. I ordered 3 units, was charged for them, but they have no record of my transaction. after repeated attempts to contact them on Facebook (before I was blocked) emails directly left phone messages and contacted one of the owners via email, all of them have gone unanswered. All the signs of a Internet SCAM.
Scam Scam Scam
If I could give them negative stars I would. I posted my view of my vapors are order of 10 on the TrackR Bravo Facebook page and they blocked me from posting comments or liking comments. I ordered in October with no notice or word about still in development and with the promise of December shipment, then the notifications slowed to nothing. When I wrote customer service they said February. Got an email to validate my order on their dashboard, which was missing my name and all the customizations I already put in for engraving and colors. Complained again and they said they fixed it, only to find another Male persons name and none of my customizations still. They apologized for Dashboard glitch but it does not give me any comfort about this company and how they store customer data. I will believe the product when I actually see it. Beware those who enter into contract within them you may never see your product.
SCAM SCAM SCAM
This is a total farce. I ordered in September 2014 and there was NOTHING in the advertising that said the product was still being developed. However, they sure were happy to take my $100.00; right after that I was notified that it is still in development and shipment should go out in December (yeah, keep waiting), then a few email notification of delays came intermittently. Last notification was it should be here in March. Hey, guess what.. it's March. SCAM SCAM SCAM SCAM SCAM
I loved the idea of this when I ordered it in December, but when it hadn't shown up in Jan, or Feb, or Match I realized it was vaporware. Don't buy this! Get a tracking device from a company that is actually currently shipping product.
Absolutely no order information 2 months after payment.
I placed a $145 order on December 10th. Shortly after I was told that my order would be "beginning it's journey" to me on January 7th. Notice how the wording is vague to avoid obligation to ship by a certain date. Two months later I have heard nothing about the status of my order.
Preordered ten-pack mid-October. Order confirmation came with following statement: "Your TrackR will start its journey to you on January 7th and our team will keep you updated throughout the process."
This review is being sent January 17. No shipping notice yet and no delivery date update. I just checked the website and observed that they are currently taking pre-orders with a promise of February shipment.
I am not surprised the shipment is delayed. This 3-Star rating is just preliminary based on unkept promise update. Will follow up with product review once I have received it.