TrueCar Reviews

TrueCar
Based on 116 Reviews
Website:www.TrueCar.com
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About TrueCar

TrueCar, headquartered in Santa Monica, CA, is a company that provides new car buyers with transparent vehicle sales data from across the country.  Using truecar.com prospective buyers can see exactly what others have paid for the same vehicles.

TrueCar.com is a free service that provides four data points to help customers negotiate better deals.  Those include: actual dealer cost, factory invoice, average price paid, and MSRP.  What sets TrueCar apart from other pricing websites is that they do not directly sell leads to car dealerships, allowing them to focus on publishing accurate data.

The service is also beneficial to dealerships since it gives them access to market data allowing them to price cars in accordance with customer expectations.

TrueCar also offers customers the option of printing out a no haggle guaranteed pricing certificate.  Car buyers can take these into participating dealerships and purchase the car for the discounted price without any bargaining.

116 ‘TrueCar’ Reviews
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1 Review

rip of dearer

Reviewed By john on April 6, 2014

true car sent me me to a Hyundai dealer in riverside ca.they are rip off dealer.they change price add things to car you don't want plus add things to your contract with out telling you.i was there five hrs what a waste of time also tryed to steal my trade in by $2600.00.i called true car they didn't seem to care.i aslo called Hyundai they didn't care.

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1 Review

Not like it says

Reviewed By Jon on March 30, 2014

Logged into website, putting my vehicle order together, and my home phone rings (before I was even finished). It was a stealer calling me. I advised I will contact when I am done. Got my certificate, and then got an email from the dealer. Dealer was 7K over certificate. I inquired as to why such a difference, and the reply was that Truecar is only an estimate. I tossed the certificate and told the dealer to not call or email me anymore.

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1 Review

Worked And Here's Why

Reviewed By Mitchell Lee Bracey Jr on March 7, 2014, Richmond, Virginia

I used the site to get an understanding of the drops that had been taken from MSRP. In VA, and that's the only state I've ever bought in, you can't get out of a few charges in addition to the car's final price. Perhaps if consumers knew the state tax rate, the average processing fee for dealers in their given area, and the freight on a car, it would give them a more reasonable expectation. This site is great for getting a good idea of the "CAR" price you want to target. I've never seen a quote where the CAR price was the singular cost of purchase.

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1 Review

Truecar, hardly "true"

Reviewed By Thomas Stratford on January 24, 2014

So I go to the website, first looking for a Chevy "Spark", aside from the radio ad saying one can expect an adv. of 10% savings, on a new car purchase, the truecar website says I can expect to realize an adv. savings of $71 on the purchase of a new "Spark". Since dealer fees range widely there is no savings at all. Then I decided to see about a new Chevy "Spark" EV { the all electric version}, and the Truecar website tells me how much others have paid at 3 local Chevy dealers which was about $27, 050.00, however Chevrolet does NOT sell the "Spark" EV outside of CA, and OR, and I live in Florida, so the prices of sold "Spark" EV's in my local area are a simple fabrication.

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1 Review

What a joke

Reviewed By nichole  on January 23, 2014

All true car is, is a middle man. There is absolutely no reason why you can not walk into a car dealership and ask your sales representative for an invoice on the vehicle you are interested in. Yes that is at ANY reputable dealership! True car tacks on a charge to your vehicle for providing an ESTIMATED invoice price to the vehicle CLOSEST to the one you specified you were interested in on their site. Nothing is exact on Tru car. That is one of the many reasons they are being sued !! Google it if you don't believe me. Instead of paying to be misinformed and scamed, just go in and ask for the information you seek upfront at your preferred local dealer.

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1 Comment
April 16, 2014

I used True Car and had not problems. The Dealer I went to honored another dealers quote which was more than theirs.

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