TV Frog Box Reviews

TV Frog Box
Based on 39 Reviews
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About TV Frog Box

The TV Frog Box, found online at, describes themselves as a revolutionary Android hub that turns your TV smart and allows you to stream video and photo content.   

How Does It Work?

According to their website, TV Frog Box wants to bring people the latest technology in the most affordable way. Their website says that this media hub gives customers the opportunity to transform their existing entertainment system into a “state-of-the-art modern smart entertainment system.”

To do this, TV Frog comes pre-loaded with Android apps for all viewing and multimedia needs for television and movies, like KODI, Netflix, Hulu, and YouTube, all in 4K HD Ultra.

In addition, their website says that they understand people can easily be stressed out and exhausted by complicated entertainment set-ups, so they have designed their system to simply be plugged in and have an easy step-by-step set up process that is quickly completed.  

Cost/Price Plans

Currently customers will be able to buy a single TV Frog Box for $79.89, which includes one 4K Ultra HD Home Theater Box, one Wireless Mouse, one HDMI Cable, and one AC/DC Adaptor Power Cable.    

Refund Policy

This company has a seriously problematic approach to a Refund Policy. Their website states that all purchases come with a “100% Satisfaction Guarantee” which states that customers who are unhappy with their purchase are welcome to return it for a refund.

But their Terms and Conditions are very clear that this simply isn’t true. They state that all products purchased on their website are “as is” and all sales are final. They go so far as to say that customers “assume the responsibility for your purchase and no refunds will be issued.” 

They do offer their customers an Exchange Policy which lasts for 30 days from your original date of purchase. In order to be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-836-8088 or by email at


Unfortunately this product appears to be so new that there simply are not any customer reviews at this time, nor are there any professional reviews that have been conducted by technology websites or blogs at this time. 

The reality is that there are many other products which have been reviewed extensively, are priced similarly to the TV Frog Box, and offer their customers beneficial Refund and Return Policies. Taking a risk on an unproven product that does not offer their customers refunds or returns under any circumstances is not the right choice for many consumers. 

Competitors and Alternatives?

As mentioned above, there are many different options for accessing the internet and streaming services through your television, including Roku, Apple TV, Amazon Fire TV, and many others.  

If you have experience with this company or their products, please leave your TV Frog Box reviews below. 

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39 ‘TV Frog Box’ Reviews
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1 Review

You can buy a similar box from Telus and return it if you want.

Reviewed By Roz Rawlins on June 7, 2017

Most newer TVs have streaming built in; you don't need an extra box. If you have an older TV buy the box from Telus where the customer satisfaction guarantee is honoured.

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June 21, 2017

yes this thing is CHEEP!!!,, you cant add anything on Kodi,, had to add Mobdro , they Had on their website 100% guarantee or money back ,, thank god i printed it off their site, now they say exchange it!! for what!1 if you offer a 100% satisfaction guarantee, and I don't like it,,why would i want a n
other one,, and it also says store credit,, for what !! no you will refund me between Paypal and capitol one i will get my money back,, Oh and as well says they wont take it back unless its unused!! LOL how is that possible,, you have to use it to see it you like it,,WOW,,when is some one going to start cracking down on these scams and start up public hangings again!!!

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1 Review

tv frog is a quad core 8G rom, 512MB ram kodi player, feels like a budget device

Reviewed By xuno on June 7, 2017

I was recently asked to set up one of these boxes for a friend that stated they thought they saw the device on television (?), and were having problems with set up. I think they eventually ordered it from Amazon. The device has it's own default simple menu with time and date, upon which it has the option of Kodi, a file explorer, and it's own channel app. I was able to set the time and date correctly within Kodi rather than the default menu. It's own selection of tv channel apps (not in kodi) seem to cater for many different languages, and the quality of video differs greatly.

The frog has a composite connection (red, yellow, white), two usb ports, LAN, hdmi, and its power at the back, as you can see
I assume you can connect a usb sd card or perhaps even an external hard drive or computer to play back your own music, videos etc from the box on your tv. I don't know how good it is for media playback of your own files or stability.

My experience - my relative bought one from amazon and the wireless remote as shown in the instruction manual, was missing from the box. Upon noting the company, they sent a mouse instead. The mouse did not work well at all and kept freezing, so I bought one from a local store instead. It then worked well. It is relatively fine to use with a wireless mouse, although it may also work with a usb keyboard in one of the other connections (untested). The device as well as it's main Kodi option, have to be updated before use.

Main issue - from my limited experience, on certain channels within Kodi it seems to revert back to the Kodi main menu upon video playing or selection (eg bbc player), but on others (youtube) it seems to be ok. This was annoying, but I wasn't sure if Kodi required further updates or if it was the fault of the channel or the hardware. I didn't notice anything go out of sync, but I didn't have long to test it. Youtube needs to allow restricted content in order to watch live animal videos, which is odd but that's a google issue. Setting up the weather within Kodi didn't seem to work, but Kodi on my laptop seems to be having trouble too with finding location too, so I can perhaps ignore that.

It feels like a budget kodi device, so I wouldn't want to pay over the £30 / $30 / 30 euro mark on the basis that you'll probably need to buy a better wireless remote to actually use it. If I was just wanting to rent movies and use youtube I would probably buy a Roku stick or better Kodi box device for a little extra (google best kodi boxes 2017).
Personally - i'd just install kodi on that and connect the tv to it via hdmi cable, but I'm lucky the tv isn't that far away (although there's a kodi app on the play store so you can use your phone as a remote control)

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June 07, 2017

*just install kodi on my pc

June 15, 2017

Ordered it 2 months ago and never received it. Big scam! This company should be shut down and sued.

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1 Review

If you know what you're getting, it may not be so bad

Reviewed By Keith G on June 7, 2017, New York City

I clicked the 3 stars as a neutral ground because I do not have this specific product, but one like it, and I wanted to chime in hopefully a helpful note. I cannot comment on the customer service policy at all, except to say it's probably not that different from some of the others out there, just from a different country.

This device, and the others like it, ~can~ be a great thing to let you stream content, which you must subscribe to, to your TV. The competition for this I'd say is not really the Roku or the Apple TV, but it's close. I would suggest comparing it more directly with the Kodi boxes you can find on eBay and elsewhere.

Kodi is a bit of a game changing software app that I have been running on a self-built system (it runs on a variety of bases, my system happens to be on an old Mac Mini, but also runs on Android, Xbox, Windows systems, etc). It is in some ways better than my Roku and some ways not as user-friendly; much more configurable and has good search capabilities, and can easily interface with a keyboard (rather than remote), but you have to go through a learning curve with it.

The thing is, Kodi is a platform, it's a delivery method, that can be user-configured (that means YOU!); you can add groups of channels (called repositories) that include the stuff that you want, and you can have as many of these repositories as you want. For example, you can get a Brazilian repository if you want to get all the Portuguese-language feeds from Brazil (as many as are out there, no guarantee that it's everything existing). Or you can get one with classic movies, or House & Gardens (HGTV) channel, or documentaries (many sources), etc. It's up to you to learn how to get them and to install them and activate them. There are YouTube videos that explain this, which you should watch ~before~ buying any of these boxes.

All of this stuff truly is free though, that's the amazing thing. You're not going to find live TV here, as I've been able to find. But many / most of the networks have their own feeds out there, like ABC, CBS, NBC, MSNBC, CNN, etc. and you can subscribe to those. Again, note, this is NOT live TV like you would just turn on channel 2 or something. But if it's it's on the internet in digital form, you can get it on these systems using Kodi.

There are also lots of scammers out there, and there are people putting copyrighted programming onto Kodi repositories, which of course gets shut down the minute the actual copyright owner gets wind of it. There is a lot of opportunity for scammers. The basic rule, don't expect to get things that you know should cost money, for free. You might find them there and available for a while, but likely it's stepping on someone's rights, which they will exercise in due course.

According to this article (which I haven't confirmed), the Frog TV specifically has Netflix, Hulu, YouTube in addition to Kodi, and it would be great to have all of these pre-installed on one box (which I have on a separate Roku box in another room at home). Both Netflix and Hulu are paid subscription services, but at the level of $10-15 per month, rather than what you're probably paying for cable TV. So in concept, it sounds like a good thing, if it's true.

So. This box (and others like it) is for someone who is willing to put up with some loss of features in exchange for a dramatic reduction in monthly costs. You have to know what you're getting into first. If you are glued to CNN or live sports 24/7, this may not be the solution for you. However, you can easily (on most TVs) add a digital antenna and watch live broadcast TV stations for free also, which is a topic for another day. Having a box like this, plus the live free broadcast TV, gives you almost everything you would get with a traditional cable TV account, although with a lot more fussing around with things, and at much reduced cost.

Again, I cannot comment on the specific implementation made here by Frog TV, or on their business practices, or in fact on the hardware they choose. I've read elsewhere that the hardware is not very good here. The wrong hardware can kill any great idea. If that scares you off, look at some of the Kodi boxes on eBay with the best processors and most RAM. Or forget about what in reality are pretty marginal products, all of these, and go with the mainstream players like the always highly reviewed Amazon Fire, Apple TV, or Roku. Whatever you do, just stop giving your money to the cable company! :)

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June 16, 2017

I am STILL waiting on mine from ordering back in May......I've emailed, etc, without response.........I am now jaded by these negative reviews...I HAD high hopes that this would be a useful tool

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1 Review

The advertisement makes it look good

Reviewed By Mark on June 4, 2017, Houston

The advertisement I read on the original page made it sound like the best thing since sliced butter. But it sounds like it's panties may stick to the wall. I guess if it sounds too good to be true, well, it must be fake news, SO TO SPEAK
Is it suppose to completely replace the channel box? Where you are suppose to get all channels, even HBO, Showtime, Cinemax, PPV, etc;?
Tell me please.

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1 Review

Should know Better- SCAM !!

Reviewed By J. Crowder on June 3, 2017

Tried to stop the sale after a 24 hour review of the product.
Appealing to PAY Pal, but I shall see. Phoned seller continually but no answer , constantly unavailable. It looks like "buyer Beware" and $36 . USD gone to....///

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June 07, 2017

Purchased over a month ago and still no product let alone the so called email when it is to be shipped. Called customer service now several times and always no one is available. Left my phone number per their direction and still no return call.
Looks like a SCAM!!
Rick W.

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