TV Frog Box Reviews

TV Frog Box
Based on 52 Reviews
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About TV Frog Box

The TV Frog Box, found online at, describes themselves as a revolutionary Android hub that turns your TV smart and allows you to stream video and photo content.   

How Does It Work?

According to their website, TV Frog Box wants to bring people the latest technology in the most affordable way. Their website says that this media hub gives customers the opportunity to transform their existing entertainment system into a “state-of-the-art modern smart entertainment system.”

To do this, TV Frog comes pre-loaded with Android apps for all viewing and multimedia needs for television and movies, like KODI, Netflix, Hulu, and YouTube, all in 4K HD Ultra.

In addition, their website says that they understand people can easily be stressed out and exhausted by complicated entertainment set-ups, so they have designed their system to simply be plugged in and have an easy step-by-step set up process that is quickly completed.  

Cost/Price Plans

Currently customers will be able to buy a single TV Frog Box for $79.89, which includes one 4K Ultra HD Home Theater Box, one Wireless Mouse, one HDMI Cable, and one AC/DC Adaptor Power Cable.    

Refund Policy

This company has a seriously problematic approach to a Refund Policy. Their website states that all purchases come with a “100% Satisfaction Guarantee” which states that customers who are unhappy with their purchase are welcome to return it for a refund.

But their Terms and Conditions are very clear that this simply isn’t true. They state that all products purchased on their website are “as is” and all sales are final. They go so far as to say that customers “assume the responsibility for your purchase and no refunds will be issued.” 

They do offer their customers an Exchange Policy which lasts for 30 days from your original date of purchase. In order to be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Customer Service Contact Info

Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-836-8088 or by email at


Unfortunately this product appears to be so new that there simply are not any customer reviews at this time, nor are there any professional reviews that have been conducted by technology websites or blogs at this time. 

The reality is that there are many other products which have been reviewed extensively, are priced similarly to the TV Frog Box, and offer their customers beneficial Refund and Return Policies. Taking a risk on an unproven product that does not offer their customers refunds or returns under any circumstances is not the right choice for many consumers. 

Competitors and Alternatives?

As mentioned above, there are many different options for accessing the internet and streaming services through your television, including Roku, Apple TV, Amazon Fire TV, and many others.  

If you have experience with this company or their products, please leave your TV Frog Box reviews below. 

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52 ‘TV Frog Box’ Reviews
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1 Review

If you know what you're getting, it may not be so bad

Reviewed By Keith G on June 7, 2017, New York City

I clicked the 3 stars as a neutral ground because I do not have this specific product, but one like it, and I wanted to chime in hopefully a helpful note. I cannot comment on the customer service policy at all, except to say it's probably not that different from some of the others out there, just from a different country.

This device, and the others like it, ~can~ be a great thing to let you stream content, which you must subscribe to, to your TV. The competition for this I'd say is not really the Roku or the Apple TV, but it's close. I would suggest comparing it more directly with the Kodi boxes you can find on eBay and elsewhere.

Kodi is a bit of a game changing software app that I have been running on a self-built system (it runs on a variety of bases, my system happens to be on an old Mac Mini, but also runs on Android, Xbox, Windows systems, etc). It is in some ways better than my Roku and some ways not as user-friendly; much more configurable and has good search capabilities, and can easily interface with a keyboard (rather than remote), but you have to go through a learning curve with it.

The thing is, Kodi is a platform, it's a delivery method, that can be user-configured (that means YOU!); you can add groups of channels (called repositories) that include the stuff that you want, and you can have as many of these repositories as you want. For example, you can get a Brazilian repository if you want to get all the Portuguese-language feeds from Brazil (as many as are out there, no guarantee that it's everything existing). Or you can get one with classic movies, or House & Gardens (HGTV) channel, or documentaries (many sources), etc. It's up to you to learn how to get them and to install them and activate them. There are YouTube videos that explain this, which you should watch ~before~ buying any of these boxes.

All of this stuff truly is free though, that's the amazing thing. You're not going to find live TV here, as I've been able to find. But many / most of the networks have their own feeds out there, like ABC, CBS, NBC, MSNBC, CNN, etc. and you can subscribe to those. Again, note, this is NOT live TV like you would just turn on channel 2 or something. But if it's it's on the internet in digital form, you can get it on these systems using Kodi.

There are also lots of scammers out there, and there are people putting copyrighted programming onto Kodi repositories, which of course gets shut down the minute the actual copyright owner gets wind of it. There is a lot of opportunity for scammers. The basic rule, don't expect to get things that you know should cost money, for free. You might find them there and available for a while, but likely it's stepping on someone's rights, which they will exercise in due course.

According to this article (which I haven't confirmed), the Frog TV specifically has Netflix, Hulu, YouTube in addition to Kodi, and it would be great to have all of these pre-installed on one box (which I have on a separate Roku box in another room at home). Both Netflix and Hulu are paid subscription services, but at the level of $10-15 per month, rather than what you're probably paying for cable TV. So in concept, it sounds like a good thing, if it's true.

So. This box (and others like it) is for someone who is willing to put up with some loss of features in exchange for a dramatic reduction in monthly costs. You have to know what you're getting into first. If you are glued to CNN or live sports 24/7, this may not be the solution for you. However, you can easily (on most TVs) add a digital antenna and watch live broadcast TV stations for free also, which is a topic for another day. Having a box like this, plus the live free broadcast TV, gives you almost everything you would get with a traditional cable TV account, although with a lot more fussing around with things, and at much reduced cost.

Again, I cannot comment on the specific implementation made here by Frog TV, or on their business practices, or in fact on the hardware they choose. I've read elsewhere that the hardware is not very good here. The wrong hardware can kill any great idea. If that scares you off, look at some of the Kodi boxes on eBay with the best processors and most RAM. Or forget about what in reality are pretty marginal products, all of these, and go with the mainstream players like the always highly reviewed Amazon Fire, Apple TV, or Roku. Whatever you do, just stop giving your money to the cable company! :)

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Lynn Sloan
June 16, 2017

I am STILL waiting on mine from ordering back in May......I've emailed, etc, without response.........I am now jaded by these negative reviews...I HAD high hopes that this would be a useful tool

August 02, 2017

Same here

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1 Review

The advertisement makes it look good

Reviewed By Mark on June 4, 2017, Houston

The advertisement I read on the original page made it sound like the best thing since sliced butter. But it sounds like it's panties may stick to the wall. I guess if it sounds too good to be true, well, it must be fake news, SO TO SPEAK
Is it suppose to completely replace the channel box? Where you are suppose to get all channels, even HBO, Showtime, Cinemax, PPV, etc;?
Tell me please.

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1 Review

Should know Better- SCAM !!

Reviewed By J. Crowder on June 3, 2017

Tried to stop the sale after a 24 hour review of the product.
Appealing to PAY Pal, but I shall see. Phoned seller continually but no answer , constantly unavailable. It looks like "buyer Beware" and $36 . USD gone to....///

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June 07, 2017

Purchased over a month ago and still no product let alone the so called email when it is to be shipped. Called customer service now several times and always no one is available. Left my phone number per their direction and still no return call.
Looks like a SCAM!!
Rick W.

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1 Review

The worse customer Service Ever

Reviewed By ndongo on June 3, 2017

I definitely will not recommande any body to purchase from this company. This is the worse of the worse customer service I have never seen. They do have a contact information that no one seem to be able to reach anybody . after a month of waiting no sign you are ever going to receive the product nor the money back. How can you trust the item if you cannot even trust the personne selling it. so discussing. the internet is a good thing to our society today but trust id being destroyed by company such as this one. it is unfortunate.

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June 04, 2017

Well WTF happened? According to the main sources from Yahoo (the bible(, it is said to be the best thing since sliced bread. "FREE" Channels, ALL of them.
What does it do? And is it supposed to omit the entire cable bill?

June 07, 2017

The device uses your internet connection. It includes Kodi. Kodi is freeware, and you can install it on your computer from the kodi website instead if you want to know what this box is supposed to be able to do. This box simply allows Kodi on your tv and for you to play your own music and videos from a usb or networked device. This frog device main aim is to play your media, or internet media. Some tv channels now have their own 'live' or 'catchup' internet tv channels for programmes you may have missed. Kodi has many US channels. Some are official tv channels, some are internet only channels (for example Ted conferences, videogame channels etc)

No different to your computer - as long as you have an unlimited data internet plan and have good enough wifi strength, you should pay nothing extra. There will be no extra bills to pay if you already have the internet. If you don't have unlimited data for your household internet, just remember not to leave a tv box such as this one, running all day (or you could rake up a massive bill)

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1 Review


Reviewed By chase on June 2, 2017

Received frog. Have had problems. Customer Service line does not work. Called another number, left name &number and no one called back as I was told.
THIS IS A FRAUD. IAM TRYING TO GET MY MONEY BACK!!! I am looking at all outlets to help me.

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June 03, 2017

if you find out how to get money back let us

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