About TV Frog Box
The TV Frog Box, found online at FreeSeeTV.com, describes themselves as a revolutionary Android hub that turns your TV smart and allows you to stream video and photo content.
How Does It Work?
According to their website, TV Frog Box wants to bring people the latest technology in the most affordable way. Their website says that this media hub gives customers the opportunity to transform their existing entertainment system into a “state-of-the-art modern smart entertainment system.”
To do this, TV Frog comes pre-loaded with Android apps for all viewing and multimedia needs for television and movies, like KODI, Netflix, Hulu, and YouTube, all in 4K HD Ultra.
In addition, their website says that they understand people can easily be stressed out and exhausted by complicated entertainment set-ups, so they have designed their system to simply be plugged in and have an easy step-by-step set up process that is quickly completed.
Currently customers will be able to buy a single TV Frog Box for $79.89, which includes one 4K Ultra HD Home Theater Box, one Wireless Mouse, one HDMI Cable, and one AC/DC Adaptor Power Cable.
This company has a seriously problematic approach to a Refund Policy. Their website states that all purchases come with a “100% Satisfaction Guarantee” which states that customers who are unhappy with their purchase are welcome to return it for a refund.
But their Terms and Conditions are very clear that this simply isn’t true. They state that all products purchased on their website are “as is” and all sales are final. They go so far as to say that customers “assume the responsibility for your purchase and no refunds will be issued.”
They do offer their customers an Exchange Policy which lasts for 30 days from your original date of purchase. In order to be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-836-8088 or by email at Support@FreeSeeTV.com.
Unfortunately this product appears to be so new that there simply are not any customer reviews at this time, nor are there any professional reviews that have been conducted by technology websites or blogs at this time.
The reality is that there are many other products which have been reviewed extensively, are priced similarly to the TV Frog Box, and offer their customers beneficial Refund and Return Policies. Taking a risk on an unproven product that does not offer their customers refunds or returns under any circumstances is not the right choice for many consumers.
Competitors and Alternatives?
As mentioned above, there are many different options for accessing the internet and streaming services through your television, including Roku, Apple TV, Amazon Fire TV, and many others.
If you have experience with this company or their products, please leave your TV Frog Box reviews below.
39 ‘TV Frog Box’ Reviews
~~~ I vote to change the name, TVFrog should be TVFraud. ~~~
I purchased (3) TVFrogs on 13th April 2017. The money taken out of account immediately .
No confirmation by email of delivery time NOTHING.This is a great start to what I already thought was a BIG RIPOFF. The next day I got an email from Paypal showing an order for (1) Generic Smart TV Hub @ $182.00 USD. On the 16th of Apr. I get a new confirmation from Paypal stating that Strong Current Enterprises Limited added new shipping details and stated that my shipment had shipped.
Now on May 10th I get another Confirm from Paypal....This time it says that my order had been placed with Shipper (Asendia Hongkong)
Tracking number RU464208154CH
Shipping status New
At last...On May 26 I finally get my shipment of 3 TV Frogs. They are green and look just like the photos only there is no Name, Trademarks or Writing on them anywhere. There is no Remote in the box and no Paperwork ! ( No Manual or Instructions ) I have tried to work all three of them, Only one will come on and it won't follow my instructions thru'the included mouse !
I AM FILING A COMPLAINT AND GETTING PAYPAL TO HELP ME GET THEM BACK TO CHINA ! ( P.S. Want a good laugh ? Try this out : support staff at firstname.lastname@example.org or 1-888-836-8088 (US Only).
~~~KEEP YOUR MONEY~~~~
Has Anyone Made a Formal Complaint??
I saw the ad for FrogTV while reading an article on PC World. I was curious, so, I went to their website (Freeseetv.com). Although, everything "sounds and reads" well, I was very skeptical of the abilities of this device. I try to make an effort to find out as much as I can about items/devices offered via the Internet. I find that reading reviews concerning an item is very helpful. After reading numerous reviews about FrogTV, I have decided, that, this device is not worth mine or anyone's time to pursue in purchasing. I am deeply disturbed, that, hard working folks have fallen victim to such blatant and unconcerned marketing tactics. Even though I have not purchased one of these devices, I can relate to how it feels to order, pay for something.....never receive it, or receive it and it absolutely does NOT perform as promised. As for the non-responsive customer service, no refunds...CRIMINAL!! I feel customers who purchased these devices, should BAN TOGETHER, and get these folks to either, rectify any problems or go out of business. Thank You!!
Terrible unit, save your money
This is the worst streaming box on the market, its flimsy and looks cheap, but worst of all no conventional remote, instead a wireless mouse....WHY? I don't know what they were thinking, as it takes forever to try and click on the things that you want, and the arrow moves all over the screen. I spent about half an hour, trying it, then put it back in the box, and now have to find a sucker to sell it to. I'm just gonna stick to using my jailbroken Apple TV box. Don't believe the advertising, the Frog tv box, unless you get one for free , then save your money.
Waited 43 days for three frogs. Had to pay€52 tax. Opened one box and discovered that there was no remote. Same with other two frogs. Mouse on first one does not work so all I got was a screen of apps that I couldn't access. Sent a complaint and got no reply. Will probably send them back through PayPal.
Took ages to arrive, looks cheap and remote was missing got no reply or response to my numerous emails DO NOT BUY total waste of money better off paying a little extra for a smart t.v