About TV Frog Box
The TV Frog Box, found online at FreeSeeTV.com, describes themselves as a revolutionary Android hub that turns your TV smart and allows you to stream video and photo content.
How Does It Work?
According to their website, TV Frog Box wants to bring people the latest technology in the most affordable way. Their website says that this media hub gives customers the opportunity to transform their existing entertainment system into a “state-of-the-art modern smart entertainment system.”
To do this, TV Frog comes pre-loaded with Android apps for all viewing and multimedia needs for television and movies, like KODI, Netflix, Hulu, and YouTube, all in 4K HD Ultra.
In addition, their website says that they understand people can easily be stressed out and exhausted by complicated entertainment set-ups, so they have designed their system to simply be plugged in and have an easy step-by-step set up process that is quickly completed.
Currently customers will be able to buy a single TV Frog Box for $79.89, which includes one 4K Ultra HD Home Theater Box, one Wireless Mouse, one HDMI Cable, and one AC/DC Adaptor Power Cable.
This company has a seriously problematic approach to a Refund Policy. Their website states that all purchases come with a “100% Satisfaction Guarantee” which states that customers who are unhappy with their purchase are welcome to return it for a refund.
But their Terms and Conditions are very clear that this simply isn’t true. They state that all products purchased on their website are “as is” and all sales are final. They go so far as to say that customers “assume the responsibility for your purchase and no refunds will be issued.”
They do offer their customers an Exchange Policy which lasts for 30 days from your original date of purchase. In order to be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 888-836-8088 or by email at Support@FreeSeeTV.com.
Unfortunately this product appears to be so new that there simply are not any customer reviews at this time, nor are there any professional reviews that have been conducted by technology websites or blogs at this time.
The reality is that there are many other products which have been reviewed extensively, are priced similarly to the TV Frog Box, and offer their customers beneficial Refund and Return Policies. Taking a risk on an unproven product that does not offer their customers refunds or returns under any circumstances is not the right choice for many consumers.
Competitors and Alternatives?
As mentioned above, there are many different options for accessing the internet and streaming services through your television, including Roku, Apple TV, Amazon Fire TV, and many others.
If you have experience with this company or their products, please leave your TV Frog Box reviews below.
39 ‘TV Frog Box’ Reviews
It's a fraud
It functions almost only for Asian channels. Especially for Chinese channels. Can't find Thai channels however. Some channels from Europe are suspended for some reasons...?! You can also get some Russian and Turkish channels. The French and German channels are extremely few.
Don't buy it if you are from Europe or US or Africa or South America.... Well...don't buy it if you are living outside China. LOL. You can find Disney channels but they speak Chinese. You can find many channels but free satellite channels.
Their wireless mouse broke after 1 h. Simply a toy and not serious. Better give this mouse to kids. Worth the money? NO...max 10 usd if I am outside China but worth all the money if I live in China.
For to get back the money? Forget it !!!
I purchased my TVFrog on 7th may 2017 money taken out of account.
No confirmation by email of delivery time NOTHING.This is a great start to what I already think is a BIG RIPOFF.
I'll keep you informed don't purchase yet.
No customer service, just "Gimme your money". We sent an email to FreeseeTV with questions about their TV Frog, This is our email:
"Hello, a few questions ...
What version of Kodi is installed in the TV Frog? Is it Krypton 17.1?
Is the box a newer version 6 android?
Is the sale price $70, or does your advertised price of 30% off make it $49?
Thank you for clarifying."
This was their response:
"Thank you for your interest in our product.
The cost depends on the promo that will be offered to you upon visiting our site. You may purchase it online using your debit or prepaid card, in case you do not have credit card, so long as it is mastercard or visa affiliated. Just visit our site at https://www.freeseetv.com/. Please do notify us once purchase has been made. Thank you!
Customer Service Team"
We went with a legitimate supplier.