Wikibuy, found online at Wikibuy.com, is a new browser extension that offers their users the ability to automatically have all the price comparison information they need without any extra time or effort.
How Does It Work?
The goal of the Wikibuy website is to offer their customers a chance to “know the best price, automatically” whenever they are searching for a product or item to purchase online, and all you have to do is install a free browser extension onto your Chrome web browser.
Once the extension is installed, all you have to do is shop online like you normally would. For example, say you are attempting to find a cat bed on Amazon.com. The Wikibuy extension will then automatically search other participating retailers, like Walmart.com or pet stores, to see whether or not the offer the same or similar products at a lower price.
In addition the extension will search discount and coupon websites to see whether or not that particular retailer is offering any promotions which can be applied to your purchase to make it cheaper.
Wikibuy.com sales that no retailer can pay them in order to be featured more prominently than any other retailer – the only factors that affect their recommendations to their users are the product and the price.
Finally, all purchases are actually made directly through Wikibuy, so customers can save their payment information to single website and know that it’s not being shared with other websites they may be new to or aren’t necessarily comfortable with.
Currently Wikibuy is completely free of charge for customers who wish to add this extension to their browser and use it to find comparable or better deals at other retailers. The money that Wikibuy earns is paid by the retailers they partner with whenever a customer changes their original retailer and chooses to purchase their product through Wikibuy instead.
The Return and Refund Policy with Wikibuy is especially particular because Wikibuy acts as a payment processor, managing all the payment information and eventually transferring the payment to the retailer in exchange for your order.
Because of this, any customers who wishes to return their product for a refund must first go through Wikibuy. Customers will need to go into their Wikibuy account to start the process, and click the Order History option from the menu. Here you will be able to initiate your return process, by providing the information for what you are returning and why. Once their Customer Service team receives your message, they will respond to you within 24 hours to explain your full return instructions.
Once you follow the return instructions and successfully mail your purchase back to the retailer, they will inform Wikibuy of its successful return, and Wikibuy will issue your refund as soon as possible.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link, which is place at the upper right hand corner of their website.
Unfortunately this company has almost no reviews, which is problematic specifically because they offer to act as a payment processor for their customers, holding on to all financial and credit card information and processing returns and refunds if needed.
These are incredibly serious responsibilities, and without any other companies or customers speaking about their personal experiences with this service, customers may find it difficult to know whether to trust this company. This concern is made worse because this extension isn’t actually offered directly through the Google Chrome extension store, but rather only through their own website.
Customers who have successfully or unsuccessfully tried this service for themselves should leave their reviews of this extension so other customers can know what to expect.
Competitors and Alternatives?
There are many other websites which promise offer a similar service, but users will need to exit the website they are shopping at and go to another website and submit a search of that item to see other offers or coupons.
If you have experience with this company or their products, please leave your Wikibuy reviews below.
23 ‘Wikibuy’ Reviews
Wikibuy is Legit
I'm surprised at all the non-favorable reviews of Wikibuy. I've been using Wikibuy for a couple of months and have saved lots of various items I usually buy on Amazon (mainly beauty products). Wikibuy doesn't find a cheaper price every time, but when it does, I've purchased the item through Wikibuy and it has come to me within the timeframe stated. I had one issue with one item and customer service corrected the issue quickly. For someone who is skeptical of "too good to be true" deals, I wasn't sure about Wikibuy at first, but over time have found it to be really valuable. There's also a new feature now where you can activate Ebates on sites when you're shopping and with that, I received a check from Ebates last quarter for $34. I would recommend trying out Wikibuy if you're interested in saving some cash.
When it says that you are purchasing on Wikibuy from a trusted/verified ebay seller... go to the listing on ebay-- wikibuy is marking up the item in the app for you and keeping the difference.
I’ve been using Wikibuy for over a year and saved about $75. I’m not an online power shopper by any means, but the handful of times I’ve used it, it worked great. I haven’t had any problems. When I did have a question for customer service, I was talking to a real person and they were super helpful. On top of that, their Wikibuy guarantee is like a little insurance policy if anything goes wrong, but I haven’t had to use that yet (and hopefully never will).
I had several items come up with lower prices with Wikibuy, stating "Professional Ebay Sellers" etc.
I checked Ebay myself, I could not find a SINGLE on the auctions at the prices Wikibuy listed, but was able to find several substantially cheaper than Wikibuy. It became obvious to me that Wikibuy was just marking up Ebay finds for sale.
Shop for yourself, don't pay more to use these guys!
CHEAPER ITEM SENT THAN WHAT WE PAID FOR!!!!!!!!
I ordered a $279 spin bike on Amazon from Wikibuy for $172. What a great deal, right? NOPE. We got it out of the package and realized it was the $110 (on Amazon) cheaper model of the bike. I contacted Customer Service (through email, that's all they have) and hope they send the right item to us. I will not pay for any additional shipping since it was their mistake. I wish they had a Customer Service # to speak to a human being but it looks like e-mail is what I'll have to deal with for now. If I don't get the right item sent, free of charge, they'll be reported to the BBB and I will tell every single person I know to NEVER USE WIKIBUY!!!!!!! SCAM!!!!!!!!!!!!!!!!!!!!! BEWARE!!!!!!!!!!!!!!!!!!
Wikibuy is Legit
It's legit. It has saved me literally hundreds. I was buying a Christmas present on Shutterfly a couple days ago and it saved me $27 by applying a coupon, plus a few percent cash back.
I also ordered some fairly expensive computer parts and Wikibuy found some better prices while I was on Amazon. They arrived early and at a significant discount. All the parts we're brand new and worked perfectly.
Wikibuy saved me $$$
The extension worked perfectly and found the best deal for a last minute Christmas gift. I was able to save a good amount of money and the process with Wikibuy went smoothly. I have recommended this extension to friends & family!
Use it Everyday - great online shopping tool
I've used Wikibuy for the past year and have come to rely on it to find the best prices for my online shopping.
Highly recommend - helps you save money without having to search through multiple websites.
Also, their customer service team is quick and helpful.
The savings are really adding up!!
I've been using Wikibuy for a couple months now and am shocked at how much money it is saving me. I've ordered from Wikibuy twice for a total of $37 savings, but have saved an additional $20-30 through its coupons and ebates features. Highly recommend!
not a happy camper, waiting for Customer Service to come through...
When CS comes through, I will amend this review. I ordered something, and it was delivered to Florida, by mistake. I immediately contacted CS and was told it would be taken care of, that they would either get me a new order, or give me a refund...well, I am still waiting, I have written several times, said get me the new order or give me a refund, and no reply, after that initial promise to take care of it, blah blah...waiting waiting waiting. I was leery of dealing with wiki, because I do not know much about them, I much prefer Amazon because I know I can trust them, Amazon is great about refunds and returns and lost things...and so far, Wiki is not so great...I wrote yesterday and today and have not gotten a reply, waiting waiting waiting. I know its the holidays, I should be patient, I suppose, but I have better things to do, and in fact, because I could not wait for what they screwed up, I went and ordered it from another company and its already here, so I really do not even need what the screwed up on, so I wrote and said, get me the reorder or give me a refund, but do it fast, I do not want to wait any more, that was yesterday, and still no reply, so that is why I am not a happy camper, not thrilled with Wikibuys and will probably not use them again, will just go back to Amazon, but I really want to get my order or a refund, so I will bug them until something happens, but this is a pain in the ass and I really wish I were dealing with Amazon, not Wikibuys! GET ME MY REORDER OR GIVE ME A REFUND, YOU DOOFUS COMPANY WIKIBUYS, I AM TIRED OF WAITING, THIS IS NOT FUNNY ANYMORE AND SO I AM LEAVING YOU A BAD REVIEW!!!!!
Worked Great for Me
I ordered something through wikibuy and saved $15. Product came in just a few days. From the bad reviews I am reading, I don't know if I just got lucky or what, but it worked out great for me. I will continue to use unless things go bad. But so far, so good.
Cancelled my order without me knowing
I ordered a pair of shoes and I was waiting patiently for 2 weeks. Nothing in my e-mail, no nothing. I checked my order and it got cancelled. I did not know! I feel like I'm getting scammed to be honest. I want my $27 back! lmao
Lack of Shipment. Shipping dates are wrong
Order items with a nice discount for my first time. Item showed delivery in about 8 days. 6 days had passed, and still does not showed shipped. I contacted Wikibuy and they said it will come in on time. Now when I go to the site, it shows another 7 days added. That means the seller does not have the item in stock or the seller is away.
Now when I look at other wikibuy items, the price they show is higher than what I can get elsewhere. Apparently,on a first time purchase they give you a good deal, but after that, the prices are much higher.
Good luck if you can get your product shipped to you. So far..I have no product. My guess is they probably cancel the order.
Order placed 10/11/16. Wikibuy states "your shipment arrives by Friday Oct. 21" and at the same time my order details status is still "preparing to ship". So as it stands, my order is up in the air, Wikibuy did not reply to my email inquiry, and a BEST case scenario is receipt of the item I ordered two weeks after order placement. The $6 I saved isn't worth it when Amazon Prime would have had it at my door in two business days. And I'm being optimistic, as my order, again, shows "preparing to ship" still. I'm not confident.