LowerMyBills.com is a website that claims to provide you with quotes from competing companies to ensure that you can get the lowest possible monthly payments on everything from mortgage to car insurance.
In order to provide you with these quotes, Lower My Bills must acquire from you a vast amount of personal information. Your address, phone number, email address, social security number, credit score – the list goes on and on.
After you have provided them with this information, Lower My Bills promises to provide you with the best possible quote. Yet, after submitting all your information, instead of receiving a quote from Lower My Bills, you are told you will be contacted within 24 hours with a quote.
How Does LowerMyBills Work?
Many customers complain that they were led to believe through the company advertisements that they would be provided with information and quotes online. However, after their information was submitted, they received no information online, rather they began receiving multiple phone calls a day from various salespeople who had their information and were hoping to sell them a service.
What You Should Know About LowerMyBills
First, Lower My Bills attempts to attain a large amount of personal and financial information from you on their website. Perhaps the biggest issue with Lower My Bills is that there is no such thing as “submitting” your information. As you go through the process of filling out your info, you are given vague messages urging you to answer further questions and fill out more and more information.
But what you don’t realize is that every time you move forward in the process, the information that you have filled out is collected and given to salespeople to use to contact you. It doesn’t matter if you quit halfway through the process or one minute into the process – whatever info you filled out is considered submitted, and then taken and given out to salespeople.
Another issue with Lower My Bills is that because they are linked to mortgage institutions and therefore have the ability to collect large amounts of personal financial information over the internet, their Terms page states that they cannot and will not “delete” your information. Because of the Federal Financial Privacy Law, they must store your financial information for a set period of time.
Therefore, if you contact them and ask them to “delete” your information, your request will go ignored, and you will continue receiving phone calls and emails from advertisers and salespeople. Instead, request that they stop sharing or selling your information to their partners or other companies.
Finally, though LowerMyBills.com claims to be an Experian company, they are considered an entirely different branch of the corporation, so any phone calls to Experian requesting help or assistance in dealing with Lower My Bills will be ignored. In order to deal with Lower My Bills directly, please send all requests in writing to:
Attn: Law Department
4859 W Slauson Ave #405
Los Angeles, CA 90056