PeoplePerHour Reviews – Legit or Scam?

 


PeoplePerHour.com
from 82 reviews Review It
PeoplePerHour.com

 

PeoplePerHour is a website that connects small businesses with freelance workers from across the internet to help them complete small projects quickly and affordably.

According to PeoplePerHour.com, thousands of small businesses use them to hire remote, freelance workers to complete small projects, or just to work for a few hours a week. They claim this allows small businesses to stay flexible.

PeoplePerHour says this benefits small businesses because they can create virtual teams of people across the country – or even internationally – “without the red tape, cost, and bureaucracy of traditional employment.”

They have seven main categories of projects: IT/Programming, Marketing/Sales, Design, Admin/Secretarial, Writing/Translation, Accounting/Legal, or Other. Each category is broken into smaller, more specific categories so workers can something that works for them.

Both businesses and workers can register at PeoplePerHour.com for free. The website does take a small fee from workers, however, when they successfully book a job.

Do you have any experience with PeoplePerHour? If so, please leave a review below.

 

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Customer Responses, Reviews, or Complaints


Average Rating for " People Per Hour " is 1.66 out of 5 based on 82 reviews.

  • Rating
      
    Colin says:

    June 29th, 2016 at 5:52 am

    I came across this site, i was initially impressed by it, that is until i started to bid for work, i’m more than happy for them to take a percentage of my hourly rate for any work i secure, but to pay them a fee upfront for my ‘PROTECTION’ DON’T MAKE ME LAUGH, my account was deleted immediately, i have no idea whether or not the work available is genuine or not, but i’m not paying anyone anything upfront for work that is not confirmed, this should be made absolutely clear when joining, my opinion of this site now… BIG SCAM!!

    REPLY
  • Rating
      
    zaghlol says:

    May 26th, 2016 at 6:17 pm

    it’s a big scam.

    REPLY
  • Rating
      
    scott says:

    May 24th, 2016 at 10:12 am

    PPH dont use them they are a con site with bad web guys on there that will rip you off for you hard heard money don use them

    REPLY
  • Rating
      
    Amanda D says:

    May 20th, 2016 at 12:56 pm

    Yet again, my account deactivated and this time because I threatened legal action for breach of contract against a buyer who I had agreed to provide training for in Chester and who then told me, less than 48 hours before I was due to deliver the training, that he wanted me to deliver the training in LONDON! I had already arranged vehicle hire and accomodation for going to Chester and the agreed rate was not sufficient to cover travel and accomodation in London not to mention the costs I’d already incurred.

    Now my account is deactivated I no longer have the ability to prove the breach to pursue my losses or to invoice and be paid for the work I’ve done and all of my Escrow money, supposed to be there to protect me from bad buyers, has been refunded.

    I will be holding PPH entirely liable for my losses now as I have no other way to recoup the money I am owed!

    REPLY
  • Don says:

    May 10th, 2016 at 7:14 pm

    it’s a big scam.

    REPLY
  • Rating
      
    David BG says:

    March 22nd, 2016 at 12:53 am

    I have been a freelancer with PPH for several years, and my experience with them is generally good.
    I am listed with them as a translator for specilist. languages and often they invite me to send proposals for work in languageser than those in my list.

    I have done several jobs with then ovee the years, was always paid on time,
    and received good, or great, feedback from my clients.

    Pph has what may be described as a nagging marketing staff, but when you separate thr chaff from the grain, and if (only if!) you are an honest broker, pph seems to be a good platform to get small jobs done.

    REPLY
  • Rating
      
    ET says:

    March 17th, 2016 at 2:47 am

    Happy to accept money from anyone but every excuse under the sun to avoid giving any out – extra security checks, accuse you of fraud, unexplained delays.
    Support is getting even worse, if that’s possible.
    Very interesting activity if you look at companies house website – any accountants out there will know the possible reasons for closing a premium share account.

    REPLY
  • Rating
      
    Rooz says:

    March 16th, 2016 at 9:31 pm

    Scam scam scam… They will take your money and run. I’m in the process of taking legal actions against these scam artists. We don’t need these scam artists that run by Greeks living in the uk.

    REPLY

    dave smith says:
    May 15th, 2016 at 5:07 pm

    Sounds like another Fiverr.com…It’s a shame though that almost anything online these days has some form of scam in it..who do we trust?

  • Rating
      
    Craig J says:

    March 11th, 2016 at 8:37 am

    The whole essence of this site is a joke.. What chance have genuine freelancers who have no ratings got at getting work on this site.. even if you do get a bite you are outbid by folk in third world countries. Everytime I bid for work 50 indians bidding crazy low amounts also bid. I thought this was a UK site so surely it should be for UK citizens only allowed to bid on. Also, the proposal system is bollocks. If you dont get selected you loose your proposal credit and therefore have to buy more.. why would I buy more credits when every time I bid an offshore worker bidding $5 to build a website wins. I’m wont be using the site and telling other freelancer I know to avoid it until they change their business.

    REPLY

    Nikolay says:
    March 18th, 2016 at 8:40 am

    Craig, although I am not UK citizen, (Bulgarian), I faced the same issues at the beginning like yours. Even in Bulgaria, where the living standard is lower than the one in UK, $5 for a web site is absolutely not acceptable. However, the folks accepting those proposals and than crying out on review sites that they are “scammed”, are also responsible. So what I am saying is, if you buy $5 website you get $5 service period. The only admin thing that may PPH do, but I doubt its efficiancy is to put a minimum amount to let’s say GBP 50, that will make the people trying to buy $5 websites to go away. I try to get around that problem sending specific proposals telling the client, how I will solve his assignment. And some times that works, but if you go to such a portal willing to pay GBP 20 for report template with VBA code in it, nothing helps.

    And last but not least, I get very mad if I read “UK freelancer only”, as you know the location can be cheeted, and some folks do so, and I am paying the price to honestly say and announce my nationality, however thanks God, I got some very valuable clients and I may say friends via PPH so I am still happy with the service.

    regards,
    Nikolay

  • Rating
      
    imran says:

    February 24th, 2016 at 12:42 am

    I have made one account on PPh few months ago and did,t use it even not remember aboutit.
    But i made new account one month agao and submitted full documents.when i worked and sent request to withdraw my amount of 255 usd then thhis bloody PPh has deactivated my account and swallowed my money.Non of their support is responding me.I am still emailing them but they are not responding me and nor returning my money.

    Regards,
    imran

    REPLY
  • Rating
      
    stephen says:

    February 23rd, 2016 at 7:59 pm

    AVOID AVOID AVOID

    i used them in the past, but recently they have been cancelling my posts after i had deposited funds therefore not allowing me to get the jobs done and will not refund the money that i deposited just for the work to be done.

    then when i try and get another job done it does not pass moderation! and guess what, yes , they are still holding my money.

    this is not a company that can be trusted, it is a company to avoid.

    i will be taking legal and media action against this company.

    REPLY
  • Rating
      
    Tony says:

    February 17th, 2016 at 8:32 am

    I had three projects on PPH as a freelance developer. 2 projects of 3 (66.6%) was straight scam. What they call ‘escrow’ doesn’t work as escrow. Even if you have strong proof of done job they will just split escrow 50/50 between a scammer and you. I did project that costs 350GBP and received only 60GBP of 120GBP that was guarantied if there is scam on other side. PPH team are proved to be incompetent and they help scammers. Don’t use it. I can provide all proofs and references.

    REPLY

    stephen says:
    February 23rd, 2016 at 7:58 pm

    i used them in the past, but recently they have been cancelling my posts after i had deposited funds therefore not allowing me to get the jobs done and will not refund the money that i deposited just for the work to be done.

    then when i try and get another job done it does not pass moderation! and guess what, yes , they are still holding my money.

    this is not a company that can be trusted, it is a company to avoid.

    i will be taking legal and media action against this company.

  • Rating
      
    Shailesh Tripathi says:

    February 7th, 2016 at 1:02 pm

    Peopleperhour moderator and support team are nothing more than bot they simply can’t read any difference. Its like hell working with them,

    REPLY
  • Rating
      
    Amanda D says:

    January 27th, 2016 at 5:10 pm

    Like others, I joined with the intention of obtaining a living utilising my IT skills.

    Here’s my story:

    I registered for an account, having read the terms and conditions, towards the end of last year. I entered all of the appropriate information and waited for my account to be approved. At this point I presumed that the linking of my bank account and linkedin profile had been sufficient to establish my identity to an acceptable standard and that the reserved right to request additional identity documentation had not been necessary. My account was approved and I began bidding on projects. I undertook a single project to ensure that everything was above board and that I was paid for the work. The project was completed, the client paid and I withdrew the proceeds without issue.

    Having had everything work smoothly I then spent time preparing proposals with draft layouts or functionality which took considerable time as well as anonymising work to use as examples and began bidding for substantially more work and requesting a reduction in my existing job to allow me to move to becoming a full-time freelancer. I reduced my expected charges to enable me to obtain some completed work and establish the quality and reliability that would generate a reputation for increasing my rate and still being awarded work.

    Everything was going very well and I had completed a number of projects with excellent feedback, had projects in progress and had spent considerable time with clients who were ready to award work to me.

    I requested a further withdrawal from the funds I’d been paid and continued working on projects. When there had been no deposit in my account I checked the transaction page which said the the payment would be transferred to my bank account within 1 working day. When the funds were still showing as pending I contact customer support as, by this time, I was concerned that the transfer would not be made in time to cover my mortgage and other bills due out of my account.

    I was then told that there was a mandatory requirement to provide the identity documentation. I had numerous issues with this:

    It is entirely unreasonable to withhold the payment without providing some notification that there is a problem and just wait until a complaint is made
    If such documentation is required then it should be part of the initial registration and account approval – some people may not have the documentation requested (I have no utility bills in my name for example) which then leaves the money “stuck” and no possible resolution which again is entirely unreasonable
    I was being asked to provide identity documents that could be used for fraudulent purposes and identity theft. PeoplePerHour claim to be registered with the ICO as a data controller and repeatedly assured me that they were even providing a registration number. I checked the ICO databaseusing the registration number provided without success. I then searched People per Hour, PPH and the postcode for your practice and found no such registration. PeoplePerHour are therefore in breach of the Data Protection Act and any contractual requirement, including rights reserved, become an unfair term and are unenforcable. I refuse to provide identity documents when the company demanding them is not registered. I consider this tantamount to blackmail as they repeatedly refused to release the money which I had legitimately earned until I provided this documentation.

    The final communication I received was that my money would be released and my account deactivated. Despite making it clear that this was entirely unreasonable and that I had work that had not yet been billed my account has now been disabled. I have e-mailed asking for my account to be reinstated but have received no response and have now lost out on agreed work that was due to begin in addition to work already completed and not yet billed.

    REPLY
  • Rating
      
    Robyn H says:

    January 10th, 2016 at 12:03 am

    ) I paid additional $15 (close to that amount) to have my job list as urgent
    2) I awarded the job to Mxxxxr H on Sunday 3rd Jan, with his rates being higher than average but him stating the job would be completed midweek

    SUN 3 JAN Mxxxxr H; Your task seems fairly simple and should not take long at all to complete. Guessing eight hours would cover it, and possibly less.

    3) Paid a deposit of $520

    4) Midweek came with no advice or update of where he is with the job

    ME @ WED 1.29PM; Hi there, just touching base of where and what is happening here?
    ME @ THU 9:03AM; Hi Mxxxxr H – would appreciate if you can please advise on an update or if I need to look for someone else to complete this work for me?
    Mxxxxr H @ THU 9:29AM; Working on it now. Data is imported and I am preparing forms. Should have it completed late this evening or early tomorrow, at the latest. If that does not work, let me know. My original commitment was to mid-week, and I feel I am on target to hit that, but if there was a miscommunication, I understand.
    ME @ FRI 2:35PM; Just wondering when I can expect an update on this job Mxxxxr H?
    ME @ FRI 10:55PM; I know there is a time difference between us, but still be good to receive a status update of where you are at…….Communication seems to be non exist here and from my perspective, very poor in knowing in what is going on with how you are progressing
    ME @ SAT ; Mxxxxr H, do you have any update for me on any progress you have made here? I wanted this job completed with an urgency but as I’ve had no update or feedback for over 48hrs, I don’t want to go back to re-posting this job, but as I’ve not had any updates from you, my only option I guess is to repost this job.
    Mxxxxr H @ SAT; Hey Robyn, I am refunding you the following amount.
    Reason am not able to complete this Job.
    Time constraints
    My concerns are as following;
    1) Why am I being deducted a refund fee by PPH of $52 when it was the seller that cancelled the job?
    a. Why is this fee not coming out of his bank account for cancelling the job?
    b. Why is the fee of urgent payment also not being reimbursed by the seller?
    2) Why do I not have the opportunity to leave feedback on this seller?
    a. Why isn’t this incorporated by your site valuations of someone?
    b. He kept promising and couldn’t deliver, but yet I am unable to leave any feedback of what really occurred
    I gave the seller the benefit of the doubt of being able to perform my urgent work, which he entirely let me down, after 7 days of having and for his own fault, its cost me $70 and have nothing to show, including being able to provide feedback on him.
    How will PPH provide me with the appropriate refund of all $s spend and enable comments to go against this seller?

    Yes, extremely unhappy costumer that won’t be endorsing this company! Don’t waste your time or $s signing up to them

    REPLY

    Alex says:
    January 12th, 2016 at 6:34 am

    My Story

    I stated my online business on peopleperhour scam website, I got projects and money but when I started work on large projects, I asked clients for payment and I got payment released by client but suddenly peopleperhour will deactivate account and they eat money which held in my wallet release by my client, I asked their support team to respond me they don’t respond, highly stay away website in beginning they will support you so you can get funds release by client by when you get funds release they will close your account,
    They didn’t bother to inform first or let us know what terms we breach.

    Hello nasim

    Unfortunately you have violated our terms and conditions; as a result your account will remain deactivated permanently.
    PPH reserve the right to restrict your access, temporarily or indefinitely block your account, stop any Jobs you have in progress, warn other Buyers and Sellers of your actions or issue you a warning if:
    a) You breach the letter or spirit of these terms and conditions or the referenced policies;
    b) We are unable to verify or authenticate any information you provide to us;
    c) We believe that your actions may cause any loss or liability to our Users or to us
    I appreciate your understanding.
    PPH Terms and Conditions –

    Please let me know if I can help you with anything else.

    Kind regards,

    PPH Payments Team

  • Rating
      
    Aaron says:

    January 8th, 2016 at 2:15 am

    They are just scamming and looting the freelancers working on their site. Eating up their money and blocking their accounts for no reason.

    Rubbish cheaters traitors.

    REPLY
  • Rating
      
    Gloria says:

    December 30th, 2015 at 9:45 pm

    I never even signed up or heard of this company. They some how got my credit card number and tried to scam $50.90 from it. Thanks to a fast acting fraud alert I have on my card, it was blocked.
    This is suppose to be a website that builds websites for small business? Or hiring for a business? I don’t have a business, small or otherwise, I never heard of them. SCAM!

    REPLY
  • Rating
      
    Gloria says:

    December 30th, 2015 at 9:41 pm

    I never even signed up or heard of this company. They some how got my credit card number and tried to scam $50.90 from it. Thanks to a fast acting fraud alert I have on my card, it was blocked.
    This is suppose to be a website that builds websites for small business? I don’t have a business, small or otherwise, I never heard of them. SCAM!

    REPLY
  • Rating
      
    Moe says:

    December 18th, 2015 at 5:19 am

    PPH IS A SCAM!! IF YOU NEED ANYWORK DONE ASK THEM TO SEND YOU THE WORK FIRST THEN PAY! DO NOT PAY A PENNY BEFORE YOU GET THE WORK.

    I ALMOST GOT SCAMMED FOR 200£
    AFTER ADDING THE FREELANCER ON SKYPE YOU RELISE THEY DONT UNDERSTAND SHIT AND ARE JUST TRYING TO MAKE YOU PAY. ALL THAT BULLSHIT ABOUT THE REFUND AND STUFF .. DONT BELIEVE IT LOL

    REPLY

    John says:
    December 26th, 2015 at 2:08 am

    my story is same

  • Rating
      
    Matt Reynolds says:

    December 14th, 2015 at 11:26 am

    Hi,

    I’m a video professional and have been using PPH for a few years now.

    While I have experienced a few bad employers; people not paying, or not paying a reasonable sum, or being far too demanding for a small fee etc etc, over all, my experience has been great.

    Not only have I secured two repeat clients, who pay proper rates, but I can regularly and quickly grab last minute work and a quick injection of cash.

    It’s not perfect, by any means, and you have to be vigilant, as both a buyer and a seller but there are professionals who use this service, like myself, and pride themselves on that service.

    I have good reviews on PPH from real employers, so, in my experience the review system is NOT fraudulent. Though, I can only speak from my own experience.

    Hope this has helped.

    Matthew Reynolds (Bristol-based video editor)

    REPLY
  • Rating
      
    C. Sebastian says:

    December 9th, 2015 at 4:25 am

    This is my story:

    I have signed up to them based on the well organized platform, everything goes well , i found a job and delivered fast

    Client deposited to escrow for my hard work, and then i delivered work to client !

    HERE IT COMES THE PROBLEM !
    After sending the work and money in the escrow of PPH they asked to verify my account with national ID , proof of address , etc . Nothing scary here so I DID !

    After doing everything they asked me THEY DIDIN`T send me the cash for my work because as they say , the client didin`t verified his account and they can`t deliver the cash !

    SO BASICLY I HAVE BENN SCAMMED , because client paid , and i delivered work and money is on PPH escrow for over a month . I have contacted them over and over and they REFUSE TO PAY ME , because as PPH say client didin`t verified his account. How is this my fault ? Most probably client doesn`t care about this because he got his work done and he also paid with escrow !

    I HAVE DELIVERED THE WORK , CLIENT PAID Its a 250 Pounds hole in my pocket for a work that client was satisfied with !

    DON`T USE THIS SCAMMERS ! HOPE their staff see this and do what is right ! I will post my story on every forum and blog until nobody uses them anymore ! BEWARE !

    REPLY

    ET says:
    December 10th, 2015 at 3:36 am

    This happens a lot! The obvious answer is to make the client verify their account before allowing them to engage a freelancer, seems like a no brainer but can PPH understand?
    (Well yes, probably, but this, along with suddenly ‘deactivating’ freelancers’ accounts when they have money in them, is a nice little earner for them…)

  • Rating
      
    Chan says:

    November 24th, 2015 at 5:36 am

    Terrible service. I had a fairly simple task. The “professional” I use that term loosely seemed like he was good, had a high ranking good reviews and said he could do it.
    he stood out from the rest and I accepted him based on that. Boy was I wrong it took over two hours to explain a simple idea and once I decided I had made a mistake in choosing him he tried to extort money from me for his time spent downloading a few files. They have the power to refund straight away but I believe the site is a con and these are fake reviews designed for you to accept their bid and then when they can’t do it the hold your deposit and try to scam you out of some of the money.
    To make things worse the sites customer service is email only and responded slowly to my initial request for a refund and to resolve the matter.
    I’m still waiting for my money back avoid this site at all costs.

    REPLY

    Kay says:
    March 10th, 2016 at 5:43 am

    Most of the people working on the website are amateurs! I’ve asked for a refund of £190 since the seller’s work is so shit and they’ve only just started. I told them to stop working and give me a refund. They’re refusing because it will affect their ratings. Not my problem if they got found out for being shit! I agree that the reviews are fake. I also made the mistake of a ‘professional’ sounding freelancer. They weren’t capabale of doing the job at all!

    I really hope PPH mediate and refund me!

    Did you get your refund in the end?

    Alex says:
    December 26th, 2015 at 2:10 am

    My Story

    I stated my online business on peopleperhour scam website, I got projects and money but when I started work on large projects, I asked clients for payment and I got payment released by client but suddenly peopleperhour will deactivate account and they eat money which held in my wallet release by my client, I asked their support team to respond me they don’t respond, highly stay away website in beginning they will support you so you can get funds release by client by when you get funds release they will close your account,
    They didn’t bother to inform first or let us know what terms we breach.

    Hello nasim

    Unfortunately you have violated our terms and conditions; as a result your account will remain deactivated permanently.
    PPH reserve the right to restrict your access, temporarily or indefinitely block your account, stop any Jobs you have in progress, warn other Buyers and Sellers of your actions or issue you a warning if:
    a) You breach the letter or spirit of these terms and conditions or the referenced policies;
    b) We are unable to verify or authenticate any information you provide to us;
    c) We believe that your actions may cause any loss or liability to our Users or to us
    I appreciate your understanding.
    PPH Terms and Conditions –

    Please let me know if I can help you with anything else.

    Kind regards,

    PPH Payments Team

  • Rating
      
    Lili Lilous says:

    November 21st, 2015 at 11:06 am

    Avoid!

    Here is a perspective of a buyer. The site is filled with unqualified, extremely whiny and equally unreliable freelancers. They only want they most expensive orders, with few months to complete or else. Due to peculiar review system (you cannot leave feedback if they refunded you) the clients have no idea how bad these freelancers are. If you have a project with any sort of deadline avoid PPH like a plague! Their freelancers will take the order and then will stop communicating with you, leaving you in total limbo due to your deadline. Some will insult you telling you that your order is “too much work”, “looks bad”, etc.

    Even if someone miraculously delivered your order, it does not mean that the second time will be equally good. The reason for that is the rating system, those who are just starting out are only interested in improving their CERT ranking. Once it is achieved they basically stop working or deliver total crap.

    The lesson: avoid!

    REPLY

    Sarah Jane says:
    April 22nd, 2016 at 8:29 am

    Yes but on the other hand of the coin you have employers wanting something for virtually nothing. I saw a job advertised for $2 for a 1,500 word, good quality, SEO optimised feature. I see people wanting industry grade, professional whitepapers that will generate leads for $15. The normal price you’d pay is $2000. If you do not want to pay the going rates, do not moan over quality. If you pay peanuts, you get monkeys.

    It is a bit like me wanting someone to install a kitchen for $50 and then complaining when they run off and leave me penniless.

  • Rating
      
    ger McCloskey says:

    November 20th, 2015 at 5:06 pm

    I unfortunately was fooled into accepting a website design “professional” offered by this company.He was so bad that it beggars belief that PPH could allow such a service on their website. When I questioned his qualifications he became aggressive,rude, and threatening . He has no qualifications and a poor command of the English language .I have read some previous feed back on him and he has called people at work demanding payment for unfinished work, made treats against them etc. i have had a professional design critique his work-she thought It was an April fools trick played on me in October. I made my very honest case to PPH during a dispute that this guy raised and showed his behavior towards me ( over 100 emails) and towards others – they rejected my case immediately.As off Monday last I have employed other designers and always paid for work done and have received excellent feedback from them. I will not be availing of this company s services again and advise all of you out their to thick twice about doing so. I have reported both to trading standards for advertising work which they have no qualifications for.

    REPLY
  • Rating
      
    Darren Kent says:

    November 5th, 2015 at 10:30 am

    I don’t understand why there are quite a few negative reviews calling People Per Hour a scam, which it clearly is not. It’s a real company with a real office, many staff and receives a lot of good media attention. People making false accusations really need to get a life.

    I have been with PPH for somewhat 6 years now and I love it, I’ve made over £9,200 through this site by taking on different projects. Receiving payments can be rather slow, even after announcing quicker payout times but I still receive each and every payment.

    The fees are… a bit much but I beleive I am getting value for money. I’ve tried other freelancing websites and they are worse with too many Indians trying to undercut everybody. The customer support is good but not great, but responses to emails are usually pretty quick and there is a telephone number for PPH and they are very quick in answering your call.

    People Per Hour is NOT as scam. It’s a very well known business and has been around for many years. Their Facebook page is: https://www.facebook.com/peopleperhour

    REPLY

    Carl says:
    December 17th, 2015 at 8:48 am

    I agree with Antunes, this is clearly someone writing on behalf PPH, it si common knowledge by anyone who has used them, wether they are buyers or sellers, everybody gets ripped off at some point by them. I agree they are not a scam, it is a company which is trading with low standards, mainly because the people running it are only interested in one thing, making the most money out of the business model without really putting anything back into it, such as customer support or enforcing the terms and conditions.

    Terms and Conditions, nobody there cares, buyers, sellers, the vast majority do whatever they feel like it, some good experiences are mainly because of honest and hard working people will behave correctly regardless of the situation, not a credit to PPH, they trade on a grey area verging into dishonesty.

    Antunes says:
    November 16th, 2015 at 8:15 am

    I’ve seen the exact same review in trustpilot.
    Knowing the human nature and PPH, this review is paid. No one will bother to post the same review in several review sites, unless… they are being paid to.

    Also I know PPH, their customer support is nonexistence, Buyers tend to abuse Sellers with the blackmail of requesting a refund.

  • Rating
      
    Ray Finch says:

    November 4th, 2015 at 2:09 am

    What can I do know??
    PPH are an absolute sham and scammers!!

    I found a guy on PPH to build a website for me, 4 months he has disappeared and I am unable to make contact with him, along the way he was asking for extra payments which I paid as I added extra work, he then asked for the balance to be paid to enable him to complete the job? (all moneys were paid via PPH (Escrow) I refused to pay the balance and he has now disappeared, I have sent email after email after email to PPH and every time I am told they will look into it, that the last I hear, I have paid them around £350 and got nothing. What can I do??
    Regards
    Ray

    REPLY
  • Rating
      
    amir shahzad says:

    October 30th, 2015 at 1:25 pm

    I used this site to have some work done. After I made the payment to the seller, I could not download the work the seller had done for me. There is no contact number to call PPH. I sent them an e-mail through support I got a generic response back. I sent several e-mails and received a generic response. Eventually I discovered my account was blocked. I contacted the support again and kept getting generic response. I have paid the money for the work that I have no access to. Support at PPH is appalling and misleading. There is no contact number to call. I have complained to trading standard. I am still waiting for my money to be returned or the work to be delivered. Extremely frustrating and disappointed.

    REPLY
  • Rating
      
    Effective Telesales says:

    October 22nd, 2015 at 3:51 am

    Lots of jobs listed, lots of freelancers, an effective system and fast payments. What else would you need?

    Constantly improving the support and the site and very helpful ninjas that advise as well.

    I have been on for a while and I literally find 20+ new buyers contacting me every week with work.

    The best freelancer site there is

    REPLY
  • Rating
      
    Jai says:

    October 21st, 2015 at 8:52 am

    PPH is just another ponzi scheme site. Loads of reviews for dreadful service providers. Never deal with them. This is the excerpt of my communication with them.

    Request #461889 Re: Need to take legal action and get my amount refunded.

    Jai Yesterday at 19:25
    This is a follow-up to your previous request #458603 “Need to take legal action and get my amount refunded.”
    You told me that you will get in touch with the seller, and assist me in getting my amount refunded. And closed the ticket. UK It law, clearly states that as facilitator you are entitled for any harm/request arising out of the services you lend/provided/facilitate.
    Either get my amount refunded, or I will file a proper harassment case, with the Relevant documents against you and your service provider. It seems more of a forgery than facilitation. Seller is still selling on your platform. WHO knows that he might be indulged in more forgeries and duping people out of their monies. Since you don’t share your data outside, and any backend person can provide glorified reviews or stars, it seems that legal course is the best course here.
    Keep me posted, about the action that you might be taking.
    Thanks.

    suresh Today at 00:35
    Hello Jai
    Thank you for your message.
    I have received your email and would like to let you know that we are working hard to get it answered.
    After reviewing your comments I feel that at this point I will have to escalate your query to a Senior Advisor who will look into your account and will be able to better assist you in getting your issue resolved.
    Thank you for your patience and understanding while we get this answered as soon as possible.
    Thanks
    Suresh
    PPH Customer Support
    p.s. PPH is still growing and we rely on the PPH community to spread the word, so if you’re happy with your PPH experience don’t forget to tell your friends!

    Dimitris Today at 18:35
    Dear Jai,
    thank you for following up with us about this matter.
    Please note that we were unable to establish communication with your seller.
    In my last message, I was very clear with my statements and at no point did I state or (to take it to the extreme) promise that you could get your payment back.
    In fact, I told you that per our terms and conditions, you have provided the seller with a favorable review and payment, which clears us as a mediator from any liability, considering that our terms and conditions clearly state that you should not pay or award someone feedback if you are not satisfied with the service. You came back to us months later to request that we assume responsibility for the online content being taken down, when it is adamantly clear this is neither in the control of PPH or the seller who is providing postings on 3rd party websites.
    Please revise our terms and conditions by clicking here: http://www.peopleperhour.com/static/terms
    I welcome your input on how we are liable in this case.
    What I did in fact promise is that I would attempt to contact the seller, which in this case I was unable to make a meaningful connection, let alone convince the seller that although we do not have the power to force a refund, he SHOULD refund you in full because PPH says so.
    I am very sorry that you have had this negative experience, but I am terribly afraid that the liability does not lie with us, and we are not in a position to offer a refund after you have released the payment.
    Best Regards,
    Dimitris
    PPH Senior Advisor

    Jai Today at 19:01
    Seems Dimitris, either you are genuinally not trying to understand, or fail to comprehend that the laws are always intact to get things worked in a proper fashion/integrity, wherever bias is clear.
    giving reviews immediately after the work, and work then getting deleted, would be shredded within one argument if it happens, and if things go to that level, I am willing to do so.
    You said, you will check with the seller, and get me the reason as TO WHY I SHOULDN’T BE GETTING THE REFUND !!! You haven’t done that, lest you telling me to read your terms & conditions, which are not bound by any court decision. Better you should get the IT and Intellectual law details, and then throw the link for T&C of PPPPH ON ME.
    I need to know, what you had asked the seller (since he is a fraud, and selling on YOUR site (just like any other ponzi scheme)), and what’s his clarifications are AFTER he frauded me ? I paid him using your platform, so you are equally responsible for this, as is he. This would prepare the missing link that I want.
    Just a word of advise, T&C’s hardly matter against the sovereignty of the nation (Read Laws framed for/against), where the case is being filed. You can get that confirmed from Legal department.
    My question was simple, that one person who is still selling on your website, frauded me, and your site provided him the parlance (platform) for the same. Even after my complaint, what have you done? What are your actions against that ?
    The answer you have given is equivalent to : I buy a house using PPH, write favorite reviews, and after sometime the house collapses, and you tell me to read your terms and conditions link. Are you even sane in giving that response.
    Better discuss things with your legal department, before coming to t&c page. THEY HOLD NO GRAVITY AGAINST FRAUDULENT TRANSACTIONS.
    Anticipating earliest response.

    REPLY

    Effective Telesales says:
    October 22nd, 2015 at 3:59 am

    So you confirmed with PPH that the job was done and you were happy and to release payment? You do remember doing that, right? You then left glowing review for the work done to confirm to PPH that you were happy with the work and all was good. You do remember doing that as well right?

    Then, months later you and the seller had a disagreement (who knows who is in the right, you must see that there are two sides to this, there are a lot of buyers who try to get extra work for free) and you then expect PPH to accept that when you said all was good with the job (several times) it is now their responsibility to chase the seller, tell him you are in the right and force him to refund you? Do you seriously see the situation like this?

    Plus there are 600,000 freelancers on PPH so literally millions of transactions every day, but yours is so special PPH should ignore all these others and work for you for free to get a refund that you may not be entitled to?

    Good luck with the legal challenge, but you literally have not one point were you are corect

  • Rating
      
    Nat says:

    October 17th, 2015 at 6:39 am

    Didnt like at all. Everything confusing, had problem with listings-every time they asked to edit the listings..
    I started to have clients,orders,real money, send a lot of proposals,bying form them creditss/feautire.
    And one day they justs deactivated my account without any notice, contacted customer support 3 times-no answer,after i contacted them from other email-and they answered,no exactly information, just general reasons without details.Submitted all the documents,clearly did my jobs-but they blocked me forever stating that i provide violent. HELLO?? seo services,nothing against of the rules,nothing outside of PPH, and they just deactivate account. I dont have such accidents with other websites,such difficulties starting from your profile till payment.
    TERRIBLE. Dint waist your time-one day you will be deactivated without the reason

    REPLY
  • Rating
      
    Ali Khan says:

    October 1st, 2015 at 4:53 pm

    My “poor” rating to people per hour is for its management, not its free lancers. I have just posted a job but it only allows me to upload only three files. I need to upload six pictures so freelancers can see what I am after.
    Because it allowed me to upload only three pictures no one knows what I want,
    they are all confused. In guru.com there are no such limits.

    Also, there is no feed back to people per hour – because they are beyond improvement! What a let down. Now I am having to send the remaining pictures individually to every one who replied. And those who did not reply due to lack of clarity?

    Disappointed.

    REPLY

    Shannon says:
    October 8th, 2015 at 9:14 am

    One idea that could help with this would be to use several pictures to combine into a collage, then it would count as 1 file. Hope this helps!

  • Rating
      
    My Voice says:

    September 21st, 2015 at 4:19 am

    The jobs i worked on this site were much easier than similar ones with similar prices on other places!

    REPLY
  • Rating
      
    Daniel says:

    September 6th, 2015 at 11:27 am

    I don’t understand some of the bad press this place gets. I am a freelancer and I have never had a bad experience on there.

    Firstly though, I have a set of rules to make sure I don’t get scammed. I build websites and I ALWAYS ask for a small deposit up front. Not just in escrow – to my actual bank, to protect myself from rogue clients.

    I used to use it to get SEO work but it’s a joke now – the Indians and Pakistanis charge $2 per hour or something, and clients on there are mostly looking to save money as it is.

    I am quite successful at bidding for websites – although the competition from abroad means I charge less than I usually would, it’s bringing the money in so I can’t complain.

    REPLY

    Nikolay says:
    March 18th, 2016 at 10:32 am

    Daniel,
    If a PPH buyer, awords $5 Indian, Bangladesh or Pakistani seller, may be he deserves the service he gets, and shouldn’t blame PPH for bad quality or missing work.
    Nikolay

    ET says:
    September 18th, 2015 at 8:10 am

    Well, contacting clients outside the site and getting them to pay you direct is strictly against PPH rules. It probably explains why you’ve not got stung yet, but if they get wind of it and close your account without warning while you have money in it, you’ll change your view. As many have done.

  • Rating
      
    Paul Brown says:

    August 8th, 2015 at 10:02 am

    Are you thinking of getting involved with peopleperhour? don’t waste your time. If you ever need to contact them they just ignore you. I tried on many occasions to post small jobs (hourlies) only to keep getting them refused, but funny enough, more expensive hourlies like a whole website designed would breeze through. So are they in it for the money? YES! I even copied somebody else’s job to the letter just to test it, and they still said it didn’t meet their standards? funny then that the exact same job was already being advertised by somebody else on their website. Best Of all do they tell you where your hourlie breaks their so called rules? Nope, they just give you a cryptic clue in an email. I also noticed a large number of sellers advertising fake facebook likes and twitter followers and when I mentioned this on facebook, I got a rare reply saying what’s that got to do with your complaint? The funny thing is in their own rules it states that supplying fake facebook likes etc, is not allowed and yet there they are advertised in plain sight for all to see and buy. After reading other reviews online, I’ve decided to pull the plug on them early and move my talents elsewhere. I might even create my own version of a freelance website as all the current ones out there seam to be making a right hash of it. When trying to compete for work your also up against workers who are prepared to work for peanuts, and whom many cant even speak good English, This I can only imagine leads to many unhappy customers on the other side of the fence, in fact I’ve been given a few jobs from the aftermath of cheap workers who do not finish the job. All in all don’t waste your time with these folks, they certainly don’t give any of their time in return. Its a shame really as im just the kind of person PeoplePerHour rely on to make their website work, but sadly for them, I`ll take my talents elsewhere. One last thing, be prepared to be bombarded with emails, i get around 20 a day from them, I asked a friend to endorse me, and now she gets bombarded with emails daily, with no way to unsubscribe, all in all PeoplePerHour really needs a good shake, as they could be brilliant, but in reality they are just a poor excuse for a freelance site that rips people off by all accounts.

    REPLY

    Sarah Jane says:
    April 22nd, 2016 at 8:37 am

    No-one, not from PPH are you? I think the review by Paul is perfectly valid whereas yours is just plain bitter

    no-one11 says:
    October 22nd, 2015 at 3:52 am

    This “review” made me laugh. You were unable to set up a simple hourlie that would be accepted and that is PPHs fault? The you stole someone else’s work and tried to pass the hourlie of as yours. PPH saw this and didnt allow it and that is PPHs fault as well???

    Looking forward to your PPH similar site, hope you can raise the millions of funding needed and hire all the staff you need and web developers and admin etc, because your “talents” must be very special

    600,000 freelancers on PPH doing what you offer, its nothing special, and im sure PPH wont miss you one bit

    alan good says:
    September 4th, 2015 at 12:50 pm

    Some how they withdrew from my credit card had to cancel my card no idea how they got it.

  • Rating
      
    Adam says:

    June 23rd, 2015 at 12:41 am

    This place is very strange! DO NOT USE!
    I used it for few small jobs. Everything was going smoothly until one day they locked my account!
    It was very difficult to find how to contact Customer Support! When I did. They explain that my account needs to be verified and provided an extensive list of documents I need to provide in order to get “verified”! They asked for very sensitive and personal information (i.e. Bank statement, Copy of the front of my Credit Card, Copy of utility bill, etc.)
    I provided a copy of my passport and they replied with a longer list of documents I have to provide!! Stating that without the extensive list, my account will remain “unverified”!!
    I refused to provide more than a copy of my passport. We didn’t reach a resolution!
    I had two jobs in progress and a large deposit in the escrow. I was lucky that the two freelancers were honest and they finish the jobs and delivered the documents outside the website.

    REPLY
  • Rating
      
    annoyed what a scam! says:

    June 21st, 2015 at 12:19 pm

    Just de-activayed my account for no reason!
    You can’t speak to anyone direct!
    Emailed support team eventually got a reply to say they have closed my account.
    Read other peoples reviews that this has also happened to. Keeping our money and closing accounts saying that they have reasons for breach contract!! what?
    They now have a lot of my money that I deposited for work I had purchased now I can’t get at this money!
    Wish I had read all the reviews i am reading now before going on and ever using this site…what a scam!
    Anyone found the same problem? Love to hear your problem

    REPLY
  • Rating
      
    Hammad says:

    May 5th, 2015 at 7:30 pm

    As they say, you only learn in incidents. If things go smooth then you dont know the person, the website, the service is good or bad.

    I used to think Peopleperhour a safe and good website. But then I came across a bad seller.

    I hired this guy for fixing 6 well defined tasks and escrow the full amount on his request. That was my terrible mistake. Seller cheated and raised dispute. I submitted all proofs and still seller got paid just based on false claims, aggressive and abusive language (calling us dishonest, shut-up, etc).

    I was really disappointed from the outcome of their decision. Job was not done, and they just simply spitted the amount in two portion and issue half to seller and refund half to us blindly. Question is why they took so long (3 weeks) and why pretended that they are looking at the work-stream.

    It was not a job which relate to design where taste or customization comes. It was troubleshooting job. Website was online. If the said job was completed then they should have gone online and verified themselves?

    Seller was claiming that he did the job but why did not they read the task and verify the work on website? If they don’t have time for this then why did they took the responsibility for resolution. Even I convinced seller on the incomplete work (live at stream) where he clearly accepted that he didn’t complete the work. Even they didn’t penalize him for using abusive language, calling us thief, dishonest, etc etc.

    I thought that everybody is safe here because of Escrow but it seems that it does not matter. Anybody can be fooled like us. Seller can ask to lodge the funds in escrow and then can claim that he did the job.

    I offered seller and PPH helpdesk to hire someone independent expert for objective and independent review. But I assume that they both were at one side and the reason for this assumption is helpdesk didn’t responded us for our suggestion. Its not the matter of money. Its matter of fairness to everybody.

    After this, they sent the news letter with wording: Remember – your funds will only be released to the Seller once you agree the Job is complete.

    To be honest, I realized that they should release the funds to sellers as this is the only way they can get their commission.

    Worst Experience.

    REPLY
  • Rating
      
    Hammad says:

    May 5th, 2015 at 3:11 pm

    As they say, you always learn from incidents otherwise in smooth matters everybody, every webiste, every service performs well.

    I cam across one bad seller and People Per Hour paid him just because in this way they can get their share of %.

    Avoid them.

    REPLY
  • Rating
      
    Richard says:

    April 29th, 2015 at 8:59 am

    I cant even begin to say how bad this website is, its so bad its actually hilarious.

    All common sense goes out of the window when dealing with customer support they are a bigger joke than some of the freelancers on their site.

    Avoid at all costs

    REPLY
  • Rating
      
    claudia says:

    April 9th, 2015 at 7:50 am

    Monkey Business

    I joined pph some years ago and by then it was a place where you could find a job which was paid decently. I remember that even bigger comapnies were looking to hire people for projects. Over the last 2 years pph has declined in every aspect:

    1. Jobs are offered at ridicilous rates of 5 $ or even less. No professional will work for such low fees.
    2. People from Pakistan, India etc. apply for all kind of jobs no matter if they are qualified or not. A client who was looking for a native German speaker told me that she got offers stating ” I am not Germany, but I can do the work”.
    3. Pretty stupid botst must do the preselection as I have receibed emails to apply for jobs for which I am not qualified at all like ” Native French” or ” Native Chinese” etc.
    4. Negative Feedback on the pph forums has been deleted instead of adressing the problems.

    Who wants to stay on such a page? Well, I tried to delete my profile but you need the customer service to approve it. Well, they just don’t do it. It is still “pending”. Well, it is a way to keep customers .LOL

    Avoid this site as a freelancer and avoid this site as a client because if yo pay peanuts, yo will get monkeys!

    REPLY
  • Rating
      
    Discontented says:

    March 20th, 2015 at 11:16 pm

    The phrase bunch of c*** springs to mind when thinking of these people. Unable to Invoice a client unless I agreed to pay them money to bid for jobs in addition to the nearly twenty percent commission once the job was completed.
    Would advise to never get involved with these jerks.

    REPLY
  • Rating
      
    Neil says:

    February 28th, 2015 at 7:40 am

    Don’t touch. Scam artists.

    REPLY
  • Rating
      
    Oleg says:

    February 18th, 2015 at 7:46 am

    I do not recommend to anyone
    I worked for several months with the service here is what I saw:
    1) Support for the seller and not for very long in a timely manner
    2) Site arbitrarily treats its policy and can block you at their discretion
    3) block your profile – you do not get an explanation, but just you exclude from the system
    4) and, most importantly your money site appropriates

    I believe that the site – fraud

    REPLY
  • Rating
      
    Maitreya says:

    February 14th, 2015 at 7:44 pm

    I’m an engineer who has worked for B.T, Ericsson, Yamaha, Honda, Sony, Sanyo, Tyco etc. in my mid 40s. Only have been on PPH due t a personal lfei style change caused by a SPiritual life style.

    I have been on PPH for 5 years now. Had Cert 4 Rating until recently. Now at Cert 3.

    I am ONLY coming to the point of reviewing PPH, because the site uses others review of our work(I have had 20+(i.e., 100%) 5 star reviews ) to penalise us, “reward us” and so on.

    And yet – without wasting any more of my time than I have done on PPH for the last 5 years- I would say that, there are some NICE things about PPH; just like other well-known freelancer sites.

     They enable clients and candidates to find each other – clearly.
     There is an opportunity or two- once a month- to earn a few bucks, if one is unemployed and not earning their day-job wages , that they are used to earning and living on. (I’m a contractor engineer, so used to earning “high end” daily wages, even if it’[s only for 6-8 months at a time, due to health /life style reasons).
     There is an escrow system, which “protects” the buyer(client) and……(for most part) the seller. Unfortunately, my experience of doing LARGE projects on this site, as a seller(worker) has been very very negative, stressful and compeletely unworthy of my professional time, dedication and 20 years experience.

    Anyway, PPH, on the negative side, is a complete scam, in MANY ways:
    1) The customer support Ninjas are NOT professional or objective- and are completely useless, uneducated fools who ONLY look out for their site’s good and financial goals…..!!
    2) The (client) feedback system(unlike, say eLance) is completely usless, as we have no way to leave COMMENTS on clients feedback.
    3) The automated feedback is completely unreliable and (often) UNTRUTH based ( I recently received(1 out of 5 stars, “job not delivered”) for a job I had spent 45 hours doing, and had offered a FULL 100% refund for – was completely unfair and ridiculous !! As I never got to leave feedback for the other party, and yet they took my software, (bulled me in to adding more and more features) and then refused to talk about releasing the escrow payment – and then I refused to work with them and offered them a 100% refund.
    4) The site is mostly geared towards honouring the buyer/client and NOT the Creative, intellectual and technical expertise of an engineer such as my self. Extremely poor experiences, is all I have had with about 2 dozen clients(even though who left 5 star feedback for me), when it comes to various personal, technical, moral and ethical values/issues.
    5) Finally…. And this is something the U.K Government would want to know about. PPH is ******ridden with fraudsters/liars(i.e. not real clients who wants to get jobs done) who use it to :
    a) carry out fraudulent eBay transactions,
    b) gain new passports (British passports),
    c) get their student/university home work done(plagiarism),
    d) and lately, I have noticed certain members of certain Islamic countries in the Lebanon/paletine region posting jobs with “windows applications(.exes)” that need modification, and when I scanned those .exes with my anti virues(as did dozen other developers), it turned out, they were viruses!! (Trojan horses). One job advert even said” this job is only open to software developers from Israel”. So, clearly, this is a case of CYBER WAR being carried out , thru the PPH medium. What do the U.K police have to say about this criminal conduct?
    Eventhough I reached CERT 4 on PPH , I would say, as a fully qualified and nearly-retired engineering consultant , PPH is a complete WASTE Of time, in terms of:
    1) hourly rates(some actually post jobs requiring up to 10 -20 man hours of work, for say $20!! Is this site a joke or what??)
    2) QUALITY of folks who post jobs(mostly individuals and “veryyyyy.. small businesses”. Wonder Mwhy Ericsson or Microsoft will not hire thru PPH(Both of whom I have worked for, by the way)
    3) Quality of many of the workers/candidates too is DISMAL – to be fair.
    4) The actual SITE it self has a few bugs, some of which are as old as the site(functional bugs)- and inspite of repeated requests, haven’t been addressed.
    5) And ….. last but not least, the “customer support ninjas” who work there(probably just half a dozen of them, sitting at home, replying email and queries), are completely NOT caring in their ways, and only keep repeating the same song(just like many other customer support hot lines in the world!), for all kinds of scenarios.

    Overall, I would give my 5 years of PPH experience 2 out of 5.

    Will NOT recommend it to anyone who is a fully qualified, sincere, hard-working and MATURE professional.

    I WILL recommend it for getting your “logo drawing”, “quick website creation”, “cheap proof reading” kinda jobs done.

    Thank you for having this forum, for my Self, as a 5 year PPH veteran to be able to leave feedback for THEM (PPH) – for a change! .

    Please stay from PPH, you wish to have inner peace and NOT be abused - of your skills, creativity, intellect , and .. sometimes, PERSONAL dignity! :-\

    REPLY

    Nikolay says:
    March 18th, 2016 at 11:00 am

    Hi,
    Impressed by your objective review. I am still happy though with PPH, because one thing to add if I may, it is also our responsibility to bid on the right project or for buyers to get the right seller.

    When I bid for a project, I look for previous seller activities. If I see for example that he previously has accepted proposals for $5 for people who do not understand the project (that may be visible from their profile), so bidding here is useless.

    For example if some one awards a project for making functional word template and sellers profile claims that the seller is a designer he knows photoshop and so on, basically it says to me the buyer is not capable of making objective decision so I do not bid.

    Best regards,
    Nikolay

  • Rating
      
    Jack Jein says:

    February 12th, 2015 at 1:01 pm

    I was in active and honest Software Engineer in PPH. I am working for a client to make games software. Some funds still on PPH wallet, I have been request to withdraw. But I could not sign in PPH. I sent email to support@peopleperhour.com several times but no response from PPH and also I could not get auto response from PPH. I am not sure why the PPH done this swot of behave with me.

    Suresh, inform me that my fund will process soon and after just one day my account deactive and also my my wallet money in PPH.

    Is the freeze my balance? Is the really a good site? I’m confused.

    Note: I have been submit my all of necessary document and sign in error: You account is deactive.

    REPLY

    Jayne says:
    June 21st, 2015 at 12:10 pm

    yes I have just had my account for no reason deactivated! I have emailed customer support but a joke. i have also lost funds of over £300 that I can’t get at!!

    They need to be reported
    Jayne

  • Rating
      
    Mike says:

    December 16th, 2014 at 1:34 pm

    This website is a Scam! They do rip you off if you do not pay attention, i paid for their so called “Featured listing” for 14.50 and after a week without any sale, not even seeing my listing anywhere, they sent me a message telling me “You got 8 new visitors to your listing” – that is a ripoff, you get more viewers in fiverr or fourerr!

    I will never recommend you to even list your business there! it is a huge rip off! Do not even think to become a member nor put your listing there! It only works for people in India!

    REPLY
  • Rating
      
    Graphic Designer says:

    December 11th, 2014 at 1:09 pm

    I think that this site is SCAM. I had project and I didn’t get paid. After that I write to support center and my profile was deactivated!! Stay away from this site.

    REPLY

    Amit says:
    December 17th, 2014 at 2:02 am

    Hi,

    I have also done one job. The client has released my payment but this website deactivated my account and took my balance money.

  • Rating
      
    Miguel says:

    November 26th, 2014 at 5:08 am

    I have been a website designer for over 10 years now and have always wanted to move to a full freelance structure, where I can manage my own work and business. I have used every site in the freelancing world to make a living. PPH has allowed me to find numerous amounts of work on a daily basis. Although it does have its flaws as any site would, I find it better from some other sites out there. Of course I user multiple platforms for work, we have to in this day and age. But so far PPH has delivered on what i need.

    REPLY
  • Rating
      
    Imran says:

    November 22nd, 2014 at 3:23 pm

    I am professional designer – They ask you to upload PORTFOLIO, how the hell portfolio can be uploaded?

    You upload your CV they ask you to remove contact info, when you do it they ask you to do it again and after 2 or 3 tries you can not submit your applications again.

    REPLY
  • Rating
      
    Sarah says:

    September 12th, 2014 at 1:30 am

    I actually have something good to say about PPH as a genuine freelancer on their site. I have had the opportunity to work with some wonderful people on projects and thoroughly enjoyed doing so. I will admit my first project was a scam, I was asked to do reviews for a company, reviews completed the girl started asking for my paypal login details and stated I had not completed the job. I refused of course, sent a message to PPH customer services and received a message back within 24hours. She was removed from the site, I was paid.

    You do need to be a little bit savvy on the site and use common sense, yes their are scammers out there for sure and I will only bid on jobs that are paying what I am happy to work on after PPH fees are taken away. It’s never taken 3-5 days for my money to clear and i’m perfectly happy with this.

    The reason for just 4* is the fees charged, 15% + VAT is high but as I said above I charge to cover this cost,plus I claim it back on my tax. If used properly, there is competition but there is in the ‘real world’ for jobs also.

    REPLY
  • Rating
      
    Francesco says:

    September 11th, 2014 at 9:26 am

    This platform is great for any creative con artists – as I experienced having commissioned a job for a Adam in US who actually turns out to be a Abdelouahd in Morroco who simply could not deliver what was detailed and put together what he thought you needed which was culturally very different to what I expressed.
    I rejected the work midflow as it was not what I requested. The Escrow service is in place to protect both parties but PPH made the payment to the con artist on my behalf!
    After a number of emails with PPH support adviser called Panos, expressing how sorry they were but, they were unable to refund the funds back.
    In reality, they had broken the Escrow conduct by making a payment on my behalf without my consent.

    So, not only does the place exist for con artists who want to make a quick buck either as they will always get a slice of the price but PPH itself works with the same policies.

    REPLY
  • Rating
      
    Tiffany says:

    August 18th, 2014 at 11:48 am

    I had a horrible time with PPH is started with only one guy was serious on there, the rest of them was talking about sex and to was horrible. When someone finally did actually want a job however, I found out they they intended to pay me by giving me my own website, in which I don’t have any need for and if I did I have someone that could make me one. I would advise to stay away from them and do not let any one else do it either, I personally think the website should be shut down.

    REPLY
  • Rating
      
    Petra says:

    July 22nd, 2014 at 5:26 am

    I had a very bad experience with PPH and with a client who lied to me and refused to pay me. In the end, PPH did not provide any protection whatsoever. Plus, the commissions charged are very high compared to what the website’s offering.

    REPLY
  • Rating
      
    Ivelin says:

    July 17th, 2014 at 8:22 am

    Worst experience ever. Do Not use!

    I was asked to pay a huge amount is escrow account for design service. The “designer” send me a picture of Mickey mous and said that this is his concept.
    I asked for refund, the seller disputed and PPH decided that he is right and gave him the money.

    It is a scam!

    REPLY
  • Rating
      
    Real Scam and Real Spammers says:

    June 29th, 2014 at 10:57 am

    once you’ve given them your details, that will be the last of your clean inbox. you would get constant spam through your email. doesn’t matter how many times you contact them, they will not remove your email from the spam list (mailing list). I contacted them several times and asked them, warned them, sword at them and nothing worked. I simply blocked them and reported their emails as spam.

    bunch of idiots who are new to the world of development and internet running peopleperhour and they won’t be around long.

    so do yourself a favour and keep away from them at all cost.

    REPLY
  • Rating
      
    Ron says:

    June 24th, 2014 at 4:29 pm

    My advice. Steer well clear of this site. Any personal details you register with them will be splashed all over the internet. If you commission work, you will across as a temp agent if your name is googled. Furthermore, your details will be locked in and even if you de-activate your account, your details will remain online. Dodgy site, and certainly don’t entrust your money to them.

    REPLY
  • Rating
      
    Taylorlondonxxxx says:

    April 21st, 2014 at 8:09 am

    Atrocious and appalling are the nicest things I can say!

    I’ve been using PPH as both a seller and buyer for quite a few years now. I was so amazed with the type of things on offer initially. However, as I started purchasing and selling. I started to see the huge cracks within the company. It is all one big sham to con consumers out of their hard earned cash.

    I also use other freelancing sites and some of them offer verification of employees through ID checks etc. This offers much more transparency and accountability for the people you are potentially going to work with. While they all differ in the ways they are run. They all operate on a similar model by offering to be an escrow to ensure that as a buyer your work is complete and as a seller your money is received. However, due to numerous complaints and shoddy service. I have also witnessed major changes in the way things are done.

    Firstly, they used to offer a telephone number and the people answering seemed very unprofessional and like they come from the council estate side of town. They would often fob you off with short answers and just keep you on the phone repeating sorry they can’t do anything and how sorry they are. Remaining apologetic, brash, rude and quite brazen.

    My first bad situation was during a telesales campaign that I wanted to run. The seller was silly enough to use his real name and once I realised he was a convicted criminal. The scam all came to light. The escrow system doesn’t normally release the money straight away and it takes time to be released. This is used to protect sellers. However, on the other hand. If a seller releases the invoice and the buyer doesn’t reject it. The invoice and funds are unrecoverable and paid automatically. When signing up you do not need to put many details other than you name and email. This should show you that as a consumer if there is no such transparency. Why on earth would you purchase from the website.

    The telesales agent made fake follow up emails to show he had done the work and then charged me around £300 – £500 pounds. I soon did a background check with a simple Google search and found out that he was a conman. He had burned down a hotel and been in prison. I was absolutely flabbergasted and shocked to say the least. I called up PPH and they didn’t seem to care that much. They said they deactivated his account and cannot recover the funds. I said to myself that I will recover through PayPal, as they kept repeating their garbage. Pending the claim that I made to PayPal. Their account was frozen as a result and they sent me a very rude email saying why did you not ask us for help and in a very rude tone said why did you do that??! To which I thought what kind of low company is this.

    I also had solicitation through a fake call centre based in Dubai by an owner called Adam and another one who promised me targeted emails. They almost conned me and I was clever enough to see they were not genuine. There is a plethora of scam sellers online. Even the highly rated sellers are fake and with fake reviews. You will see so many similar names and it doesn’t take a genius to work it out. I believe that I was probably the only seller on there with real and genuine reviews!

    Furthermore, I also had a buyer change his order half way through for a £3500 project. I had already completed the work and was left out of pocket by £1500 pounds!

    I recently purchased a press release and it was completed and there were minor amendments. The buyer was highly rated on the site and so I felt that I was in good hands. However, the buyer quickly sent the invoice on first draft and I thought this was very cheeky and unprofessional. I didn’t reject the invoice, as I wanted to pay them and felt it was ok. The changes were just one or two words. The second part of the job was to send the PR. However, to date it has never been sent and I don’t even have a copy of the amended version. The invoice was then automatically released after 7 days and I was very busy. I thought he will reply and as a gesture of good will I didn’t reject it as we were having dialogue every few days. As soon as the invoice was released he has disappeared for around a month now. PPH state they cannot recover my funds. They are appalling and their behaviour is atrocious. They are one of the most unprofessional and low ended companies that I’ve ever had the pleasure of working with. As a seller of hourlies and popular featured services. I would often have sellers threaten me to give free work and they would not release the invoices. They would blackmail me to do extra work that was not included in the cost given. This website is a sham through and through for decent freelancers. The only ones that are making money are the big scammer owners at PPH and the scam sellers. Stay away from PPH at all costs!

    P.S. Your fees are extortionate! 15% is a joke!

    REPLY
  • Rating
      
    Rolfen says:

    March 20th, 2014 at 4:03 pm

    As a freelancer, I registered there, hoping to get some new work from there. Now I want nothing to do with them. I’ve never received work from there, but my impression is that their environment is not favorable for people like me. There is competition from people who try to do things at ridiculous prices, and emphasis is made on encouraging such practices.

    Now they are spamming my inbox, sending me thousands and thousands of “leads”, and I didn’t find a way to stop them from sending their crappy emails.

    If you’re dying to find a customer who will pay dirt for your work, and to work with a middleman (PPH) who will not treat you much better, register there.

    Personally, I’m not that desperate, and if it ever comes to that, I’ll prefer working as a shop assistant or something.

    Now if I could find a way to stop them from sending spam… they’re flooding my inbox and making me risk missing legitimate business leads.

    REPLY
  • Rating
      
    Sam says:

    December 9th, 2013 at 6:53 am

    I have been a member of PPH for a few months now. They are one of the worse freelancing websites that i even came across!

    why?

    here is why:

    quite simple, they hold on to your money which you worked so hard for, for as long as they can… even if its the case of releasing your money from their own escrow system into your account! This takes 3 days which is absolutely ridiculous!

    3 days for releasing your money into your PPH account and 3-5 days for transferring your money from Your PPH account to your bank account!

    they are keep bullsh!ting by saying we do this to protect our users which doesn’t make sense at all! how are you protecting “your users” by keeping their money in your accounts?!?

    I wasn’t born yesterday and I ran a freelacing website a year after PPH was established back in 2007… so stop bullshitting and admit that you are bunch of scam .

    their fee’s are so high I can’t even begin to explain. 15% plus VAT which is again ridiculous!

    I mean if you are charging that much fee’s then 1st- your website should be alot better in terms of security 2nd- your service should be alot faster than 7-8 days for withdrawal!!!

    their customer service is a few dummies who have no clue what they are doing and they are so quick to lie if any problem happens and they will disapeare if you ask for any help…

    all i can say is that stay well away from PPH!

    REPLY

    Elancer says:
    February 11th, 2014 at 4:51 am

    Well I thought I was the only one experiencing challenging.
    My work went around the world. Listen to this. I am new to the computer world, so I thought they are trustworthy. The business is new and I had little resources, money.

    The work went to India twice, had 2 different programmes. They swore blind they could do the job. The first programme held on to my work for 8 weeks. I decided to get my money back.I decided to go back to India and get a new Programmer. The guy also held on to my materials for 10 weeks. I felt I was in the boxing ring,I decided to register with Skype, only to discover that he could not speak bloody English.
    I decided to bring my work to England, the first programmer held on to my materials. She said no problems, work so easy. she held on to my materials for 10 weeks. Now the so called customer services got involved, saying this and that. I made it clear if I don’t get my work back I will shame the company until they bend down on their knees. The so called website programmer said her aunty died,then the cat died and then blamed it on Muslim, hacked her website.
    Finally my work material went to another programmer, in England, only to know that he went away on holiday for 2 weeks, not telling me. When judgment day came to produce the work. He thought my business was something else. He did not read the work. All he did was cut and paste. When I made so much noise with the manager of PPH and they so called arbitration Team,. I told them if I don’t get my money I would see them in court. PPH, gave the criminal £30.00.
    What have I learnt
    1 never to use PPH
    2.See your Website programmer in person
    3.Majority of the workers must be employees for Ninja

    website,liar.materials. first programme said his father died then celebration.aft

  • Rating
      
    Mike Samen says:

    November 22nd, 2013 at 2:23 am

    Hi there,

    I get scammed by PeoplePerHour.com two time. the take a lot of money in fees and now the steal my money and people money..

    Please check the screenshot that proof you this is not honest company for the freelance jobs:

    Case one about £480/$776: http://goo.gl/UY5hVN
    Case two about $718: http://goo.gl/fz26Ik

    Date: 22-11-2013

    Beware to not get deceived by this company (PPH) :(

    Thanks

    REPLY
  • Rating
      
    AB says:

    September 11th, 2013 at 3:02 pm

    Do not use this website. It’s not worth the risk.

    I bought a service through PPH paying a designer to design a page with images and text to match my site and paid £80 via PayPal.

    The seller came back within 2 hours with some clip art put on a page and said do you like this?

    I replied saying no it looks nothing like our site and is just clip art. The seller then sent a revised copy which was even worse.

    I asked to cancel the job and the seller refused. The seller then raised an invoice for £60.

    PPH staff then sided with the seller and paid him £60.

    As a buyer I’m down £60 with nothing to show for it.

    Don’t risk using peopleperhour.com with shocking customer services who don’t care about anything but the fees they make. They are not interested in long term business or

    looking after buyers.

    REPLY
  • Rating
      
    Alien says:

    July 31st, 2013 at 8:41 pm

    The complain:

    I gave up looking for a “real” job. Why? There I was stuck far beyond normal 8 hours work and had to endure the arrogance of all my superiors just to hear: “there are plenty of people in the row waiting for this job”.

    The reason:

    Since freelancing, I make far more money a month then on the “real” job and for the first time I don’t feel a free slave.

    The cruelty:

    As a freelancer, one have to be extremely competitive. No work, no food. Fighting cheap working professionals with every bid is common. But more experienced buyers looking for quality will always search for professionals and ignore lowest bids. Anyways, I made my previously one month’s salary in just two days working on PPH.

    Conclusion:

    I don’t care about the fees, I don’t mind security checks, I am not bothered by Ninja’s arrogance as long as my pays far exceeds what I can make in a “real” job.

    Don’t bother commenting, I’ll do it for you:

    “Liar! You are not real.”

    “Surely, a ninja.”

    “WOW, what an arrogant!”

    “A beginner, just wait and see.”

    “Words, prove it!”

    “Pervert!”

    My answer: go get a “real” job ;)

    REPLY
  • A concerned user says:

    July 22nd, 2013 at 5:13 am

    From reading most of the comments. In short I would say that almost 90% of the people commenting here are all who had issues or dispute on PPH and either they lost or things did not go their way and what they are complaining here is all SOUR GRAPES…

    Try get a real poll from people working or getting their worked done through PPH and then place these posts for people to see instead of falsifying and creating a bad name for the platform helping thousands abroad and at home in grudge.

    God bless you all !

    REPLY

    Effective Telesales says:
    October 23rd, 2015 at 7:08 am

    re Taylorbabyxxx, there are nearly a million freelancers on the site with no problems, so maybe A LOT OF OTHER PEOPLE dont share your view?

    Re stolen: if that is the case file a complaint with the Police etc as that is theft and fraud, but I have a strong feeling you wont do that because it never actually happened the way you say, you got caught doing something wrong, PPH found out and closed your account. If that isnt the case, then please post an update re the criminal charges and court case you MUST be chasing to correct this matter?

    Taylorbabyxxx says:
    April 21st, 2014 at 8:11 am

    That is rubbish and you must be the CEO of PPH. If you had thousands of pounds stolen I think you would have quite a different view.

    ET says:
    July 29th, 2013 at 10:01 am

    I’ve earned several thousand pounds through PPH over the last few years and never had an issue or a dispute. The sourness is not from sour grapes, but from seeing the customer service get worse, the fees get higher, new schemes introduced that benefit PPH financially but add no overall value for either the freelancer or the client, and the growing feeling that PPH has lost touch with the people who earn them their living. When you see a poster enthusing over PPH, nine time out of 10 it is a new member who has just discovered the platform. As time goes on and they hit problems with payments, problems with being scammed, problems with PPH being incapable of arbitrating fairly, etc, and most of all when they discover just how low priority customer support is, the shine wears off. As you say, a real poll from people who have used PPH regularly over a period of time would be very interesting.

  • Rating
      
    Bk says:

    July 11th, 2013 at 10:46 am

    As a freelance web developer.
    My suggestion is don’t waste your precious time with PPH.
    Guru.com is the best.
    Safe for both ends.

    REPLY
  • Rating
      
    snelgoedkoop says:

    July 9th, 2013 at 5:02 am

    scam: peopleperhour does not read disputes but just goes 50/50
    so if one bids on a 2000 job and do not deliver, u still get 1000 paid

    REPLY
  • Rating
      
    Garos says:

    June 20th, 2013 at 11:29 am

    Very poor service

    I posted a job, and awarded to a provider. But after 2 weeks, it appeared that the provider did not know how to do the job, so I asked him to cancel the project, It was cancelled but the deposit was not refunded, because the provider did some work (I got screenshots only). So if you get a provider that can not deliver you will loose your money.

    same thing as previous review

    CHOOSE YOUR PROVIDER WELL, Or put no deposit in.

    REPLY
  • Timea Szabo says:

    June 20th, 2013 at 6:17 am

    Hi everyone,

    My name is Timea Szabo and I am the community manager of PeoplePerHour.

    We appreciate that everyone has different business needs and PPH is not right for everyone but we are here to listen and to help resolve any outstanding problems.

    There have been a couple comments which we would like to address, although regrettably due to the anonymity of all the reviews we cannot crosscheck users in our database and resolve inquiries unless you decide to contact us directly (please do, we would love to help) via support@peopleperhour.com.

    As an open marketplace where Sellers and Buyers alike can sign up for free, the challenge is to create a quality website without compromising our ethos and infringing too much on organic communication between Buyers and Sellers and it goes without saying that the safety of our marketplace is paramount. As part of our security measures we occasionally have to undertake extra steps to verify payments made on our site. As is standard practice this can involve asking for trusted forms of identity where it has not been possible to sufficiently verify a payment through other means. Due to the systems we have in place this level of verification is rare, but when it is necessary we aim to complete this step as quickly and as painlessly as possible to minimise any inconvenience for the parties involved.

    When choosing to work with a freelancer, we strongly suggest to take into consideration their profile quality, number of sales, customer satisfaction score, portfolio, user status, and endorsements, in order to select the freelancer that best suits your needs and budget and one that will deliver to the highest standard. Much like other online marketplaces, on PPH purchasing a service for cheaper than the market rate or without any reviews is taking a chance that could pay off and this also allows new Sellers to get started and expand their clientele. But given that many of our Buyers are cash-strapped small business owners and our new freelancers are keen to offer their services at a better price-point to establish themselves, it all works out at the end. Meanwhile, there’s also room for getting your complex job done with some of the most talented freelancers out there either by posting a Job or purchasing a top rated Hourlie.

    If you have any questions or comments, please do get in touch with us via email.

    Best regards,

    The PPH Team

    REPLY

    Sarah Jane says:
    April 22nd, 2016 at 8:55 am

    Thanks for your reply? Any chance I could get back the £100 you scammed out of me please? I submitted all the passports, tax forms and address forms asked for and you still took the money I earned from the client and did not return it to the client himself (I checked). Your site is a scam and needs closing down.

    Effective Telesales says:
    October 22nd, 2015 at 4:10 am

    Thanks Timea for the well explained reply. As in most cases the few people who think they are 100% in the right 100% of the time and full of their own importance will always leave bad reviews because we all cant see how special they are (see Sams comment above to see what I mean!!)

    Pity more of the over half a million happy freelancers on People per hour dont leave the true reviews

    Rolfen says:
    March 20th, 2014 at 8:00 pm

    Would you please stop spamming mail inbox, that’s all I am asking.

    Sam says:
    December 9th, 2013 at 7:14 am

    get lost and close that scam website of yours ASAP! I’m in the process of going public and I mean proper public via media as a friend of mine works in evening echo news papers and I can assure you that I will try everything in my power to bring you scams down as people clearly had enough of your BS…..

    Garos says:
    July 2nd, 2013 at 5:13 am

    BS!Your only motivation is GREEED. Any derision taken it dictated by profit, and no respect to users what so ever.

  • Rating
      
    Kathi says:

    June 14th, 2013 at 8:48 pm

    I worked with People Per hour for quite some time. I found their web designers cheap, but you get what you pay for. The good ones that you can actually communicate in English with, you could find more cooperation and knowledge dealing with U.S. web design companies. I would NOT use another people per hour web contractor, it was a nightmare. I tried several, by the way, same story with all.

    But the worst is, once they have your money, they do everything in their power to keep it. I deposited extra funds to cover upcoming artist contract work that I was going to be doing, just to eliminate having to constantly pay the invoices and deposits. What a mistake. They said they couldn’t convert my “Wallet” money to pay anything but American dollar invoices. But they had no trouble taking my US dollars and converting them when they actually had a real invoice. My wallet money was “stuck” in their system and I could not get it back. Then they gave me six hours to respond to them if I wanted it back — six hours during a weekday, business day, when I wasn’t and couldn’t be on the internet to respond. So they turned it into British pounds and took a hefty service charge out to convert the money — when I specifically asked for a refund and NOT to convert the funds at that point. BE CAREFUL, THEY WILL KEEP YOUR FUNDS AND YOU WILL PLAY HELL GETTING YOUR MONEY BACK, AND THEY WILL TAKE A SERVICE CHARGE OUT EVERY TIME YOU TURN AROUND, UNTIL THERE’S NOTHING LEFT!!!!

    REPLY
  • Rating
      
    Colette says:

    June 8th, 2013 at 4:26 pm

    As a freelancer you will only make (some) money with People Per Hour if you earn over £178 per month at least. Under that, you will pay up to 18% of what you earn. On top of that, if you want to get an employer to be interested you have to pay to be featured.

    Advice:If you apply for a job, make sure it is for over £200 per job deliverable and payable within one month.

    People Per Hour are the biggest pimps in the business.

    REPLY
  • Rating
      
    Sam D says:

    May 7th, 2013 at 6:47 am

    Before anyone suspects cheerleading or the like, you can look me up as a valid user on the site.

    I have been using PPH since Nov 2012. The only challenge I found was getting the ball rolling but otherwise, I have never had payment issues or anything.

    If I think a buyer is offering too little I don’t go for it but quite honestly, I have secured writing 20 articles per week for £5 each to writing 2 articles per month for $100.

    I think PPH are excellent and if you are struggling to get jobs, maybe you should focus on writing strong proposals – that’s what I did and it helped.

    REPLY

    Effective Telesales says:
    October 22nd, 2015 at 4:12 am

    ET is no-one else allowed to have a different opinion than you? Sorry, didnt realise how important you are

    ET says:
    June 16th, 2013 at 5:11 am

    PS – Well done on getting the PPH Ambassador badge Sam!
    (PPS – on your profile – relEvant not relAvant)

    ET says:
    May 26th, 2013 at 9:23 am

    No disrespect Sam, but are you implying that £100 a week for churning out four articles every day is a good rate?

  • Rating
      
    Rita says:

    May 7th, 2013 at 6:00 am

    They are not helpful at all when you need them to. They take ages to look into dispute and they are not protecting the parties when they could.
    I have also come across people collecting proposals for their own sake, and PPH have done nothing about that either.

    REPLY
  • Rating
      
    Anthony says:

    April 10th, 2013 at 5:08 pm

    @Rich you’re an interloper and no one is fooled by your cheer-leading.

    PPH is a great platform for contractors and clients but they have a cultural problem in their customers services department which leads to an unnecessary churn rate (@Rich is a typical example).

    I have used PPH as a supplier and customer and have not suffered any issues, but very few of the ~70 folk I have exchanged business with have been so lucky.

    Some have left PPH in frustration over money matters. Surely a sacred duty to a platform which relies on the honour system to survive. Without trust PPH is nothing.

    They interpret “escrow” incorrectly too. There is no subjective meaning to the word. The money is not theirs, it is a tool of their trade and like anyone who wants to be recognised as a proficient tradesmen they must learn how to use their tools properly.

    Whingers!
    =========

    And for the person who is fed up with all the whinging about PPH I suggest he stops using Google to look for them because he won’t have any time free to whine about the whingers.

    Thinkers!
    =========

    If you are thinking of joining PPH I suggest you do – but go in with your eyes wide open. Unless you are some-kind of demigod in your trade you will be competing against people just like you except many of them will charge a button for what you want to charge a dollar.

    The reason I think it IS a good place to work and/or to buy is it is a great platform to find new business partners.

    Against PPH rules but with care I have squirrelled more than $200k in the last year that I would have lost if I attempted to use their escrow system – they lose a lot this way but that’s down to their lack of acumen and common sense.

    They force your hand due to ridiculous rules and constant intervention in your business, holding payment to your supplier and thus obliging your supplier not to deliver or complete a project.

    Or maybe your customer/supplier’s account is frozen because they suspect a rule has been broken (common, they are neurotic). As an innocent bystander you lose money or a supplier and its completely out of your control unless…

    Get an email address or phone number right at the beginning and take it offline then YOU remain in control.

    And never never engage a supplier or take on a new customer until you have spoken to them on the phone.

    I have never had a contract go bad and I put that down to vetting the other person by phone first, you can tell a lot by asking a few simple questions but if you never speak to them you will never know.

    If you decide to work together swap IM and email addresses too.

    REPLY
  • Rating
      
    Dave says:

    March 31st, 2013 at 6:52 am

    A creative director I know used PPH recently for some storyboard work, what they got back looked like a 12 year old had done it. PPH is clearly full of people who won’t cut it in the real world, the work had to be done again properly.

    REPLY

    Effective Telesales says:
    October 22nd, 2015 at 4:14 am

    Great reply Rich!!

    Rich says:
    April 8th, 2013 at 7:36 am

    Your creative director friend should have gone for a more experienced professional then, rather than a lower ‘bid’. PPH is full of highly talented professionals and freelancers. Or did he get work from all sellers on the site? No. Just slating because of one!

  • Rating
      
    clark says:

    March 24th, 2013 at 11:34 am

    It is really bad. I am a game developer, people are paying 50 pounds for a 2.5k project. One of the people I was dealing with, were also dealing with my friends company. They were given a budget of 4.5k and they offered the entire job, everything… for 200 pounds.

    As a freelancer, you are used by the clients, used by the PPH and if anything goes wrong, you get the full scale of the blame.

    Avoid it like the plague.

    REPLY

    Sarah Jane says:
    April 22nd, 2016 at 8:58 am

    Rich

    The issue is those who go for very low bids then turn around and moan about there not being good quality freelancers on PPH

    Rich says:
    April 8th, 2013 at 7:40 am

    Surely as an open marketplace it is down to the users, not the site which rates are set?!

    It is a highly competitive market, and sites such as PPH and Freelancer do not help that aspect, but at the same time they also put buyers and seller together.

    You get what you pay for. If someone is able to do the work for £200 to a high enough standard, and THEY are happy with that amount – what is the issue?

  • Rating
      
    Eric says:

    January 15th, 2013 at 11:47 am

    I have been a contractor on PPH and always received four-five stars. Always satisfied the client. But to protect myself, I only took jobs with 100% pre paid funds in the PPH escrow system.

    So you’d think that escrow means that you’ll get paid if you complete the work right?

    Well not on PPH. On Elance.com, if you do the work, and the customer is satisfied, and the funds are in escrow, you do get paid.

    Again, not on PeoplePerHour.com. After I completed the job, and After the buyer gave me five stars, then they told me that they wanted to hold my $140 payment until they could re-verify the buyer.

    Remember, PPH has the funds in escrow. … so what’s the hold-up?

    I’ll stick with Elance.com. Their escrow means that Elance holds the funds, and all fraud checks are complete. If I do the work, and the customer is satisfied, I’ll get paid.

    Eric

    REPLY
  • Rating
      
    Tiffany says:

    December 19th, 2012 at 3:11 pm

    I truly agree with other participants I hired a fake Paralegal with no experience. False work histories and she wasnt reliable to write a malpractice letter or provide codes. She kept apologizing but never produce any real time results. I demanded a refund for the partial fee upfront low fee 30.00. Bottoming line you pay for cheapest is what you might get in return for most case scenerio. I never receive my refund the worker ignore messages.

    REPLY
  • Rating
      
    samantha Logan says:

    December 14th, 2012 at 1:56 pm

    Complain Complain Complain..thats all I get to ever hear about it from losers. I have been with People Per Hour for nearly six months. They are honestly the best aution website I have ever worked with. My Company CEO loves People Per Hour and their support team.

    I suggest you all get your facts checked. Yes, there are always rooms for improvement and they are getting there. No Auction website has bent over backwards like they do for freelancers.

    You talking of them charging higher fees.. grow up! the price of an employee has shot up too! you ought to increase your payout to freelancers as well. If you are looking for a 12 page WordPress website with all the complexities for $100 or a little more than you are the scum..not they.

    Feel free to quote me – Respect the people who gets your work done and respect the people who give you the resources where as you be paying through your nose.

    REPLY

    Effective Telesales says:
    October 22nd, 2015 at 4:15 am

    and what a hater you are rolfen!!

    Rolfen says:
    March 20th, 2014 at 8:10 pm

    Oh wow some zealous fans you are…!

    Rich says:
    April 8th, 2013 at 7:45 am

    I have been using PPH for about 6 months too.
    Within a week I had 2 jobs paying about £250 each. Not my full rate, but hell – £500 for what is essentially 3/4 days work.

    I think freelancers should stop being greedy and be grateful of such trading platforms. What is the other alternative? Close the site down? Will they be better off then? I think not!!

    Pie Acorn says:
    February 28th, 2013 at 4:19 am

    Bend over backwards for freelancers????

    Paying through the nose I agree with.

    Of course prices go up but that is not a reason to increase the percentages. PPH takes 18% of earnings as commission and provides zilch customer service, they do not respond to queries, they ignore all your messages and hope you will go away. The only way to get any sort of response is to post on facebook and normally your post is removed very quickly but sometimes you do get a reply.

    PPH is probably still ok for clients but for freelancers it is a disaster, soon the only ones left will be the ones who cannot get work any other way. And the quality will go down.

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    Colina says:

    November 27th, 2012 at 8:31 pm

    This used to be a great workplace. But since Peoplperhour launched its new, extremely aggressive incentive,I can no longer afford the extortionate 20% rate that they charge their freelancers.

    Peopleperhour doesn’t give a damn about its freelancers who are,after all, the ones keeping the organisation afloat – in a row-boat as opposed to a fancy cruise ship – but afloat all the same.

    The CEO and his acolytes are inspired by the teen-aged jargon of Urban Dictionary,and they are so arrogant, that they really feel they are above having their wrists smacked for a serious breach of copyright

    They offer (accurately) about 300 000 freelancers for rougly 2200 jobs – so from a client’s point of view – he/she/it can’t lose.

    REPLY
  • Rating
      
    Robert Dimer says:

    November 6th, 2012 at 1:47 pm

    I have used People Per hour both as a ‘Buyer’ and as a ‘Seller’. I find the whole thing suspect and massively unprofessional. People Per Hour is run by some faceless online team who haven’t a clue what they are doing, and its owner is a shady Greek entrepreneur (which hardly inspires confidence). The organization is a shambles; as a freelancer, it’s a nightmare getting paid, the fees are desperately low, and the ‘support team’ is 100% uninterested in the site’s users. As an employer, I have found that all the freelancers applying for work are amateurs who probably can’t get a ‘proper’ job. To be honest, both freelancers and employers could be absolutely anyone – they are never vetted by People Per Hour. The whole business is desperately unprofessional – I suspect it was set up by someone wanting to make a ‘quick buck’. If you’re a professional person, avoid People Per Hour; there are infinitely better and more professional sites that actually know what they are doing. People Per Hour? Disastrous!

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    Dude says:
    September 14th, 2013 at 10:55 am

    Criticize the business and the entrepreneur, fine. But, what does his ethnicity have to do with it? Seriously, that mention weakens your whole argument.

    Also, if you know better sites, why not list some of them? Do you prefer elance, Guru, Craigslist, LinkedIn, what?

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    childish on fiverr says:

    November 2nd, 2012 at 10:39 am

    After reading all comments I created an account (just for fun )but I have got instant order and paid.not bad.

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    Rich says:
    April 8th, 2013 at 7:46 am

    +1!
    Enough said really.
    I think all of the comments are the people who cannot write a decent proposal and have had bugger all work. Either that or they are working for competitor sites!

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    Marie I (ex provider) says:

    October 7th, 2012 at 5:42 am

    Wish there was an option of giving zero stars as a rating of 1/5 is a very very generous one. I am a professional WordPress Web Developer working since 11 years. I decided to join this peopleperhour recently.
    Within a month I had a 100% rating and 7 glowing reviews from clients and of course had paid a huge share of my earnings to peopleperhour. I once left the UK to visit my home country. Peopleperhour called my home & my family member not well versed in English could not answer the phone as was expected by the arrogant peopleperhour team. Without sending me an email notification, they blocked me and wrote next to my profile that I had been banned

    I started receiving skype messages from concerned clients asking why I was kicked out. When I wrote to peopleperhour to explain, I received several messages from them from different so called ‘ninjas’ saying contradictory things!!! No one apologised and they are a truly unprofessional, mismanaged company who need to have a basic lesson in etiquette before continuing to work. The rude ninja Sebastian thinks he owns the company – or probably in reality does own it. His attitude is unbelievably arrogant.

    The ninjas need to learn to say the word SORRY when required. I have left peopleperhour for good as they do not respect us providers. A very strange attitude to not respect provides who are in fact their clients who PAY THEM. No wonder most reviews here are negative – a big eye opener.

    REPLY

    Rich says:
    April 8th, 2013 at 7:48 am

    Why did they call your home phone? What on earth could the reason for that be? Nonsense. Piffle

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    Simon says:

    July 16th, 2012 at 10:20 am

    I hired several freelancers using PPH and the results were mixed.

    What annoyed me was that I had a credit in the account which I left there for the next job, however when I returned to PPH after some time the account had been deleted and thus I lost the amount in the account.

    Whilst it was not a lot of money, nonetheless I feel disappointed that PPH should feel free to close my account and pocket the balance in the account.

    PPH: Not very professional or honest.

    REPLY

    Fatima says:
    October 8th, 2012 at 6:17 am

    I agree Peopleperhour is not an honest company. I have had a bad experience too. They take ages to respond to emails, keep sending emails about the same thing with different names. Its very unethical to pocket members’ money without their consent!

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    Sonia says:

    April 27th, 2012 at 6:15 am

    The guys dont care about customer service I used it a few times and had problems with a guy who had no idea what he was doing. I informed them that he was not doing what I asked for my website. They never replied to the emails I sent saying they never received them when I phoned up, its a scam.

    Avoid like a plague

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  • Jim A. says:

    April 18th, 2012 at 4:52 am

    People people…
    I am currently finishing my 5th job using http://www.peopleperhour.com
    I have received the payments for all the jobs I have finished…
    I have a good ranking…
    It is either you and a possible lack of quality or you are just a competitor disguised as a comment poster… Cheap trick..

    REPLY

    Rich says:
    April 8th, 2013 at 7:50 am

    I personally have completed about half a dozen web sites, a few logo designs. All with repeat work. No problems at all

    Andy says:
    May 17th, 2012 at 12:17 pm

    Jim, can you be more specific about the jobs you’ve performed for them?
    Are they IT projects???

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    John says:

    April 2nd, 2012 at 5:14 pm

    Stay well clear of PPH, they are going nowhere. Having been a freelancer with them for a few months and won a couple of contracts I found them to be extremely inefficient and very poorly organized. I have been taken off the site on two occasions without so much as a by your leave, no explanation, nothing!! It appears that as soon as you request money from the client everything grinds to a halt, irrespective of the fact that the client had deposited funds. There are much better freelance sites out there with much lower fees and a lot less hassle getting paid.
    If PPH continue to treat their customers in this way then they will not survive and do not deserve to. My advice would be to use a more professional organization with a solid background.

    REPLY

    Rich says:
    April 8th, 2013 at 7:51 am

    This entire page screams of competitors writing false reviews.
    Thus – the down side of non verified reviews.

    PJB says:
    October 13th, 2012 at 9:52 pm

    There are much better freelance sites out there with much lower fees and a lot less hassle getting paid.

    - Examples?

  • Haru Chie says:

    March 14th, 2012 at 8:16 am

    I have been working as a freelancer at peopleperhour.com for quite some time…

    In the area of translation, where I am active the most, I could say that the payments are higher than any similar site I have used. Also, as it is now, I can find better financial rewards than my work in real life.

    If I was a client, I would also prefer it if I could, for a partial work.

    REPLY
  • Rating
      
    steve elphick says:

    February 15th, 2012 at 2:38 am

    i’ve given people per hour a fair rating because at least there are some jobs in there to be found….however what i do find quite soul destroying, being a small professional freelance business myself, is seeing interesting bread and butter projects outsourced for tiny amounts of money…amounts that would see my own business going bankrupt within months…it is not possible for me to see how this could be controlled, however i do not see it helping a struggling economy of small businesses in any way at all…..except perhaps to expand your portfolio….

    REPLY

    nsterken says:
    July 5th, 2014 at 2:19 am

    My wife and I are considering starting a website like this that only allows freelancers and buyers from the US. The whole problem is globalization: it’s financial suicide for the world’s population. If country’s would become more closed off to one another and become more self sufficient, things would drastically improve.

    I just tried joining the site and my application got denied: they asked me to please remove my website details and resubmit.

    So I resubmitted with this message:

    I work hard and I deserve my exposure.

    Remove my website details?

    No way. Go f yourself, PPH.

    cadav3r says:
    May 15th, 2012 at 11:19 pm

    its cause online work is dominated by people in developing countries.
    people in india work online, get payed in usd and spend it in a country where $1 gets you like four times the product. lower cost of living in India and the Philippines dude


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