I got involved when he gave me information that sounded really fishy. I went into the web site to see what the cancellation policy was. It wasn’t on their site. I phoned Dalbey to check out what the real prices are (my dad was unaware of some of the prices). The operator I spoke to was really indignant, and said that I was standing in my Father’s way of making a fortune. I explained my Dad is a78 year old widower, and has a hard enough time holding a 2-3 day a week job down, and raising a teenage grandson.

This man could have cared less. He became very defensive to my questioning. I told him I wanted answers and it seemed as if he was hiding something. He finally admitted that it would cost my dad the grand total of 10,000.00 which would include a web site they would create for him I nearly became sick to my stomach. We tried to cancel with Dalbey. They wouldn’t return our calls.

I have written letters to no avail, each time I reopen the investigation with the credit card company Dalbey disputes it and the charges go back onto my Dad’s card. As of today he still owes $9,000.00. He can’t pay the interest on this card so the bill continues to escalate.

My Dad never went to Colorado, never stayed in their stupid hotel or received any training. He returned all materials and yet they still have a $9,000.00 charge on his credit card. $9,000.00 is $3,000.00 beyond the cost of the days he was supposed to be charged if he had actually gone. Apparently they were charging him a portion of the web site they were supposed to create for him. (He doesn’t even own a computer!!!!)

Their argument is that he should have canceled 30 days before the event, my response was you should have had the cancellation policy on your website, or been able to give me that information when I called. I am going to follow up with the Attorney General; however it sounds like that hasn’t helped some of you that have already filed a complaint with the Attorney General. I am really frustrated and angry that a company can hurt people to this extent.

I can only believe in my heart that they will reap some really bad karma![_extra_org]3[/_extra_org]

I tried the “attorney General” threat as well as Better Business Bureau threat, response was “Bring it on” !! They put charge on my card for a product without my permission, never asked me if I would agree to use it, It was called “Protege” had no idea what it was, it just magically appeared on my computer, there was no mention of a charge. I have since canceled the cards so they cannot charge, have registered a dispute for these charges, credit card companies have been very helpful. I signed no contract or document, everything was done by phone. I am fighting for removal of all charges.[_extra_org]1[/_extra_org]