UserTesting.com Reviews – Legit or Scam?

 


UserTesting.com
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UserTesting.com

 

UserTesting.com is a website dedicated to finding your website’s biggest problems in one hour, and then providing you with the information and feedback you need to improve your site’s usability.

UserTesting.com gives you the ability to create a test for your website and then have real people take the test and give you feedback via video recording, while they are using the site. You can also ask them follow up questions for further information.

For each participant you would like to test, you must pay $39, with a current coupon of $30 off orders over $100 for new clients. Also, if you are looking for extra income from home, UserTesting.com allows people to sign up as website testers.

Testing Your Users

You can choose to create your own test, or use a test template based on the area of your website you would like to examine. You can also test competitor websites, prototype sites, Facebook games, or mobile sites and applications.

Once your test is created, you can choose a market to test, either from picking participants from the UserTesting.com site, which will allow to pick the demographics of the market you would like tested, or from a pool of your website users, or you can arrange to have new users to your site prompted live to see if they will participate.

Finally, after you have received and compiled all your data from your test participants, you can edit, make notes, create clips of the videos, combine the clips into a highlights reel, and then share the reel and the notes with the coworkers who will help you improve your site based on your new information.

The Work at Home Opportunity

You can also choose to work as an at home User Tester for the website if you are looking for a way to make some extra money. UserTesting.com will pay you $10 for every website you test, and each test averages around 20 minutes.

You must be at least 18 years old with your own PC or Mac that has the ability to record your voice via microphone. In addition you must have a high speed internet connection and be able to successfully complete a test run with your equipment for UserTesting.com.

If you meet all these qualifications, you then must fill out a one page questionnaire with all of your demographic information – such as age, race, ethnicity, region of the country you live, education level, and sometimes more. This information is important as it is what is used to see if you qualify for certain website testing, depending on what market the client is targeting.

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Customer Responses, Reviews, or Complaints


Average Rating for " UserTesting.com Coupon " is 2.75 out of 5 based on 4 reviews.

  • Rating
      
    sonia says:

    October 25th, 2014 at 1:46 pm

    I just now enrolled in the testing process.. when ever i click on view tests i always gets the message as ” Sorry, but we’ve gotten all the responses we need for this test”

    REPLY
  • Rating
      
    Kim says:

    July 11th, 2014 at 3:22 am

    I’ve been doing tests for them for around 6 months now and it’s been great. I haven’t really had any problems that they weren’t able to help out with through their support. All around I’ve had a really positive experience with them.

    Tests are generally quick and the feedback I have gotten has been very good.

    REPLY
  • Rating
      
    JD says:

    April 2nd, 2014 at 5:10 pm

    From my experience as a tester, I think they need to be more professional. They don’t always give clear instructions and the test questions are usually vague. This is okay for pocket change.

    REPLY
  • Rating
      
    JJ789 says:

    June 9th, 2013 at 11:48 am

    I did test samples many times. Yet, I always get my application rejected with a suggestion to do it again. My reviews have gotten so good that their test video sucks in comparison. Yet, I still find myself getting rejected. It seems as though this company uses you

    REPLY

    Ethan says:
    July 1st, 2013 at 10:14 am

    Hi JJ789

    I am sorry to hear that you are frustrated with our application process. The most common reasons an application video gets rejected are: Audio problems, not speaking your thoughts, and not following directions. Feel free to email me at ethan at usertesting dot com and I’ll take a look at your video personally to see if I can help get you approved onto our panel.

    Regards,
    Ethan
    Fulfillment Manager
    Usertesting.com


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