ScoreSense, at www.ScoreSense.com, claims to make it easy for people to manage their credit, stay protected from identity thieves, and to be aware of whether or not there are any criminals living in their neighborhood.
They provide services in three categories: credit reports and scores, credit monitoring, and identity and personal protection.
Their credit reports and scores services will provide you with all three credit reports and scores, will show you how to correct or dispute any errors on your reports, and offers information on understanding and improving your credit score.
The credit monitoring services give you instant alerts on changes to your credit, including notices of delinquent payments or new account openings, credit score tracking, and even a service that will help predict changes to your credit score if you miss a payment or take other actions that affect your credit.
Finally, their identity and personal protection tells you your risk of identity theft, maps out the convicted sex offenders in your neighborhood, and monitors public records, including the internet, to let you know when and how your name appears.
When you sign up for ScoreSense, you will immediately be charged a $1.00 processing fee to begin your 7 day trial. If you do not cancel your membership by the end of the 7 day trial, you will be charged $29.95 every 30 days to continue your subscription.
To cancel your membership, call 1-800-972-7204.
68 ‘ScoreSense.com’ Reviews
Be Careful, Charge people without asking permission
I got charge from them 2 times in 7 days but I never go to their website or anything. So I call them and they say they don’t find me on their records and ask my 6 last number of my card and they say the person is from Philadelphia but I from New York City, it is not possible someone has same card of me, only if I got stolen, so they ask me fax statement for check on it, I do it but never respond, I call again and got two girl who can’t help and finally give me manager who ask my number and say “We are sorry we will take care of it, and definitely call you back asap”, they never did, I go over my bank, change my card and dispute the amount, and I get refund, Thanks Chase. Be careful, they stolen people without asking permission.
ScoreSense is a scame
The do not make it clear during the sign up for "free" service that one is actually applying for a 7 day trial and that after 7 days they will charge you a monthly service fee of $29.95. They con you into giving them your Card# so they can "verify" your ID and protect your identify/report saying there will be a $1 refundable charge on your account. NOTHING ABOUT A $29.95 fee or AN ONGOING SERVICE that must be canceled or be charged for.
They send a link in an email. Link is at top of email and they know most people will see link and click it without reading further. Several paragraphs below it indicates you have signed up for a credit monitoring service and will be charged after 7 days unless it is canceled. Nothing is ever seen on the site before or after the sign-up process regarding the 7 days or looning $29.95 payment.
NO GANG HAS ANYTHING ON THESE PEOPLE
This company has no respect for the human race whatsoever!!!Its as if your back in jr.high and the bully of the school ....just gets his union dues whenever he feels like it........WELL LET ME TELL YOU SOMETHING AM TIRED OF GETTING BULLIED....ENOUGH IS ENOUGH.....FIGHT FIRE WITH FIRE........HOW ABOUT IT.......I WANT MY THIRTY DOLLORS NOW....
I called to get free score review and was assured that I did not have to have a ongoing membership. Just checked my November CC statement and there it was $29.95 charge. Looked up on the internet and found a cancellation phone number and called them. It took 6 minutes an multiple repeated info to them to finally get it canceled.
Ok I guess
I signed up and cancelled my membership. The rep was able to do it, they don't need a supervisor or anything (did it while I was on the phone). I later wanted to re-activate my account which I was easily able to do but I didn't want the full service so for $4 a month I can look at my history and to get a new credit report its $20
So I did make the mistake and forgot to cancel the membership before being charged BUT I did contact them very soon after and the representative I spoke with on the phone said he would contact their main office about a refund for me and to wait for an email that should come within 2 days regarding the outcome. I waited a week with no response. I called them again and asked to speak to a supervisor. Apparently the first representative I spoke to did not complete the request and never sent it to their main office. So the supervisor I was speaking with was apologetic and assured me he had sent it off and that I would hear back via email in 2 days. Never heard a single thing after that. Never received a refund. Never received anything. WORST CUSTOMER SERVICE EVER.
Charged me after I cancelled it.
Do not register for this company, I had them and did not know it. I cancelled the service for the following month and they still kept my money. To me, this company is does nothing for you. Please do not register with them or you will regret it.
I've never had a problem with scoresense
I've been a customer with scoresense.com for well over a year now and I've never had an issue. I called to cancel my account 2 days after I signed up as to not forget in 6 days, the customer service agent was very pleasant and offered me credit monitoring for $10 a month to continue my service. I agreed and have been a customer for well over a year and I love being able to review my credit report every month and getting alerts when there is activity on my account. They actually saved me from an unauthorized account being opened in my name several months back.
Opened my credit card statement, $29.95, What? Called American Express, one charge posted, another pending.
We know the scam now, I was the fool. Lucky for me, Am. Express credited the two bogus charges and blocked SCORESENSE from additoinal charges. Why do they accept charges from the scamsters? Does Am. express know ? LET THEM KNOW!
If you have been victimized by CREDITSENSE scam, please:
--Act promptly, contact Credit card, bank...stop payments, ask for refund, don't pay CREDITSENSE a penney!
--Go to ftc.com and file complaint with the federal trade comm. (when the
DON'T BE A VICTIM
THE PEOPLE MUST KNOW!
Don't give these people any personal information - they'll charge your credit card without your permission and won't provide any service. Make sure you check your account regularly to make sure they're not charging your account.
ScoreSense knows how to rip you off, it's their corporate plan
I too got caught by their plan to send an email to my spam mailbox. Then I complained and asked to have my initial charge reimbursed. Within two days I received an email to my normal email account stating that they denied the request to refund my money. Thought my account had been cancelled until the next month, another bill for $29.95. Called and they said that bill had been processed before my initial complaint. It had, I didn't receive my credit card bill until two days after they charged the next months bill. So even though I called immediately upon receipt of my second bill, I was two days late to have them cancel the second charge. I'm out $60 so I called the bank that offers my Visa Card to complain. A very nice lady helped me connect with a supervisor at ScoreSense who said they would refund my monies within two days. I doubt this very much that this will happen but there will no longer be any billing allowed on my card from ScoreSense. Don't waste your time calling the BBB, they're useless. Call your credit card company and complain. If enough complaints are raised, Visa or Mastercard may deny ScoreSense the ability to bill on thier cards. In the meantime, I'll update in two days.
Stole money and never provided service
I was charged for membership but never received a email stating that I would be charged. When I complained they immediately "canceled" the membership after one day and refused to refund money or let me use the service I had paid for because it was canceled. So I did not get a free report, I didn't get a paid report and I lost 30.00. Definitely a scam and customer services says they can't help it "corporate" that issues refunds. I received a simple email saying that a refunded is denied.
Scam scam scam
Scam scam scam stay away far away. People like this or company's like this should be shot. Wait until this idiot in the White House gets your stuff 30.00 will be the change they take ever other day. Cash only
The are asking pay just one bucks and after little time the are charging 29.95 whit out my authorization and the don't send you a confirmation .....and i was try to cancel but the money is done it to late money its was processing and the not give me refund...NICE !!!!!!!! Very disappoint !!!
I called on Tuesday to make sure no charges were made and on Thursday They charged me $29.95. I will make sure I am much more careful about these things. I thought I already was but obviously I'm wrong.
I clicked on the free "AnnualCreditReport.com"....
...and I didn't realize I was on "ScoreSense" until I stopped.
All I know is that after I gave my information and I wrote my VISA number, an automatic reply asking for a second credit card number ("problem with the first") appeared. This is when I smelled a rat and stopped.
But the Visa number was good enough for them to charge me a dollar (later refunded).
Telling me I needed them because my credit was low
I was trying to get a house loan and pulled my credit score to see if I met their requirement for the loan.upon seeing I did i formerly applied for my loan. the scores came back completely different!!! then to cancel the lady kept me on the phone telling my the mortgage company was wrong so i should stay on their site because they were right and kept lecturing my on how i needed them so i could rebuild my score sense i didnt meet the lenders qualifications. she offers the discount 12.95 price and when i refused she said once she hung up i could NEVER get that deal again. she was very condescending. terrible company!!!
RIP OFF COMPANY
Wake Up People and READ what you are signing up for
For those of you whom want to complain about receiving the $29.95/monthly fee LEARN TO READ!
I recently went through a divorce and needed to moitor my credit/repair credit. ScoreSense is one of the few sites that gives you all 3 scores and all 3 reports. I too called to cancel my subscription as I did not feel I needed this service for the $29.95/monthly fee. I spoke with a very nice lady who offered a discounted rate of $12.95 for the same service. Having read some of the reviews above I see that some have gotten their fees cut down to $9.95.
Scam Scam Scam
This company has charged my credit card 29.95 and before my monthly bill was received in the mail had already charged another 29.95. I never signed up for any monthly credit monitoring etc. This company was supposedly providing me with a credit report for $1. I paid the $1 and am now being charged a monthly charge of 29.95. I called my credit card company who refused to do anything, so I cancelled card. Finally after much ado was able to speak with someone at scoresense and after much arguring they said they would close acct and not charge my credit card any further. This company should be investigated. Beware!