ScoreSense, at www.ScoreSense.com, claims to make it easy for people to manage their credit, stay protected from identity thieves, and to be aware of whether or not there are any criminals living in their neighborhood.
They provide services in three categories: credit reports and scores, credit monitoring, and identity and personal protection.
Their credit reports and scores services will provide you with all three credit reports and scores, will show you how to correct or dispute any errors on your reports, and offers information on understanding and improving your credit score.
The credit monitoring services give you instant alerts on changes to your credit, including notices of delinquent payments or new account openings, credit score tracking, and even a service that will help predict changes to your credit score if you miss a payment or take other actions that affect your credit.
Finally, their identity and personal protection tells you your risk of identity theft, maps out the convicted sex offenders in your neighborhood, and monitors public records, including the internet, to let you know when and how your name appears.
When you sign up for ScoreSense, you will immediately be charged a $1.00 processing fee to begin your 7 day trial. If you do not cancel your membership by the end of the 7 day trial, you will be charged $29.95 every 30 days to continue your subscription.
To cancel your membership, call 1-800-972-7204.
is not free call quick and cancel !!!!
What a scam. I wish I would have read countless reviews that worn you about this rip off company. I'm usually pretty good about the fine print and canceling before being charged, but they have all their bases hidden well.
I never write reviews, but I signed up for the $1 free 7 day trial , was told by a friend to cancel and go with freecreditreport because it would be cheaper, I called score sense to ask how much they charge, they told me $29.95, I told them I would cancel because I could go with freecreditreport for $10, they offered me a $9.95 a month plan to stay with them..$20 off per month..I'm happy with that...just call to ask for a reduction they were very helpful
I called within the required 7 days to cancel my account, the rep said he would take care of it. On the 7th day, my bank account was charged. I called a second time and was told the charge would be refunded. It was not. I called a third time - same thing and my "request was denied." Now I need to call a fourth time. Unbelievable. I will be contacting the BBB.
Watch out! Without knowing how it happened you will be hit with $29.95 per month for a service you probably didn't want. And...the scores they reported to me were wrong!
I tried to get my free credit report that I am entitled to from the government once a year and SOMEHOW I was enrolled into scoresense.
I called disputing the 29.95 per month charges which I NEVER received an e-mail about and now instead of discontinuing my service they are BILLING me again!
BBB will hear about this!!!
This is a total scam. I already use and pay for a different credit service company. They charged my credit card $121 and refused to credit $90 of it. I never logged on or used any of their so called "services." All I can figure is they sent me a spam email and I thought it was my "real" credit service and clicked on it and went through the steps to get my annual free credit score. I have done this for years through my usual credit service and they charge $1 which is refunded. This is how they got my credit card number. Custom Service refused to let me speak with a supervisor. This whole thing is a complete scam and I intend to fight the charges through my credit card company.
When I signed up for it, It clearly states on top of the web page "Free 7 day trial when you order your 3 free credit scores. Membership is then just $29.95 per month until you call to cancel."
I also got a welcome e-mail the day I signed up that clearly states "If you wish to cancel your membership, please call us before your trial membership expires and your card will not be charged." It furthermore gave me the exact date and time that my trial membership will end.
After printing out my credit scores and repot, I called them right away to cancel, which was about 3 hours from the time I signed up for it. Normally, the customer service rep would encouraged me to keep my membership and offered me other services that cost less than $29.95, but I told her that if I wanted to know my credit score/report, I'll just signed up for it again because I do not want to be billed every month. So she canceled my account with no hassle and gave me a confirmation number for it.
After I talked to the customer care rep, I tried logging in to my account and I couldn't get in anymore. I got a confirmation email and number that my Scoresence account has been cancelled. If you called to cancel you account, wait till you receive your cancellation confirmation number.
The only pending charge I got was $1.00 which they refunded after 2 business days.
If you are having problems with them despite cancellation, call your bank so that they can dispute charges from scoresense and you would no longer be auto billed for their services.
I originally had this as a back up plan because I panicked after reading all the bad reviews online, so I called my bank to see what precautionary measures I can do to prevent this unnecessary charge every month and that is what they suggested to me. Never had to do it anyway because I followed the instructions quite clearly.
Key to this is to actually read the terms and conditions before signing up for anything that requires you to give your credit card information. Also, check your email and spam folder if you got a welcome email, if you haven't then call Scoresense right away and not wait until the 7 days free trial period has expired.
In December i kept logging into my account and it kept saying that there was a problem and to contact customer service, and it wouldn't show me my credit scores or report. i called today and they cancelled my account because the credit bureaus weren't reporting my credit score.so i call trans-union and they say that they don't render to 3rd party sites and they have their own monitoring site. So score sense cancelled my account for no reason and they don't know why. they will not refund my money for the months i was charged for their service but couldn't even look at my scores. terrible service!!!
I signed up just for the 1 week for 1$. I called in a few days later to cancel my account to not be charged the $30. After being hassled about keeping the service or signing up for a cheaper plan, finally canceled the account. Few days later I still see charges on my credit card. That $1 charge for the week is just set up to lure you into their service and screw you over.
I looked at my credit report for $1 and thought that was that....Then about 8 days later which was Yesterday I noticed a withdrawl from my account for $29.95 for scoresense..I had no idea what it was so I called the number. They where very nice, cancelled my account and today the $29.95 was put back into my account.
After reading all the scary reviews I basically kissed my money good bye and learned my lesson...... I was pleasantly surprised to see the funds returned back in to my account this morning.
The free credit report ends up costing you 1.00, in which they charge your account. In the fine print that you probably don't read is they automatically start charging you for their service. Next you'll see a 29.95 a month charge automatically. I called to complain and cancel, they refunded me 1.00 and denied the 29.95. They stated that I had a chance to cancel within 7 days and not be charged the 29.95. Seeming how I didn't know I didn't do that.
I was a sucker and got scammed, don't let them scam YOU!
Beware - it is a total scam!
After two and a half months of being led on and baited with the idea that my credit score will improve with their advice, It actually DROPPED! Their call center personnel must be instructed to work at keeping people on the hook with the hope that if they wait another 30 days and refresh your score that it would be worth the $29.95 for every month. TO ADD INSULT TO INJURY, YOU CAN VIEW YOUR REPORT FOR ............*F*R*E*E* You can log on to: www.consumer.ftc.gov/articles/0155-free-credit-reports
All I wanted was a "Free" look at my credit scores. I didn't want to sign up for anything at all, but they automatically sign you up for a 7-day trial to monitor your credit. The catch is, if you don't cancel this within 7 days the charge will remain. I will never use this so-called "Free" service again and will tell all of my friends and family how I was hood-winked into a $19.95 charge that they will not refund even though I didn't use anything but the "Free" look at my credit scores.
I was applying for a credit loan online for a new vehicle and was forced to the website. I submitted my information hoping to get to the next page for my credit application(Hard way to learn). Sure enough I get this nice sneaky 29.95 dollar charge from Score Sense. Can't get a refund but I'm sure canceling. What a low way to make a buck.
Just look at the rest of the reviews. Everyone hates this service. I don't know how these people sleep at night. Zero value.
I tried it thinking it was only $1 and never had time to sit down and view it . On Monday I saw I had a pending of 29.95 from score sense knowing I used a debut card with very little on it . I called bank to see if they could stop it bec it was pending. She said no it had to go through and then I could dispute it tomorrow. I called scoresense and told them I wanted it cancelled and refunded bec I never received the email confirming or never seen the 29.95 I thought it read free and $1 returned. Well needless to say today the denied my refund offered it to me cheaper . I'm so upset not only that my bank paid for it and now I owe them 35 more dollars for paying for it after I tried to stop it. Stay away from scoresense !!!
Score Sense if the worst scam on the internet. The credit report is a fake and that one dollar charge is going to become $29 a month. DO NOT sign up for this rip-off!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I want to cut down on expenses so a few months ago, I called them to cancel and was talked into keeping it. This past weekend, I decided to get on my account to see if I can cancel my account there. After two or three tries to get on, I got the message that the account is locked out. I may have used the wrong password but what gets me is that I just tried and it still says the account is locked out. I'm calling tomorrow to cancel my membership and hope they listen to me. I'm paying close to $30 a month for a service I rarely use. Plus, right now, I couldn't use it if I wanted to. For me, it's a waste.