About Aerial Media Pros
Aerial Media Pros, found online at AerialMediaPros.com, is a company that says they offer their customers the highest quality UAV copters and services required for aerial film and industrial use.
How Does It Work?
According to their website, Aerial Media Pros is a business that was established by Patrick Smith, a former United States Marine who began flying helicopters in the 1990s and developed “an obsession with RC helicopters and videography.”
This self-professed obsession led him to spend the next 15 years developing, flying, and refining aerial media platforms and gimbal stabilization systems. As in any area of technology, UAV/drone systems and their components are regularly changing and advancing, becoming more sophisticated every day.
Aerial Media Pros says that they have had a significant presence in the aerial photography and film industry since the beginning of the market being established and they continue to “lead the charge with cutting edge products and support.”
Customers who are looking to purchase physical products from this company, like small scale gimbal kits all the way to fully constructed and operating drones, will find a vast range in prices for the items carried by this company. Many of the drones they carry are in excess of $3,000.00.
Their services, on the other hand, are not priced in advance on their website. Instead you are asked to submit to them an explanation of who you are and the type of services you require. This way a company representative can get in touch with you and give you a quote tailored to your specific needs.
This website actually has a very clear Return and Refund Policy. First, “There are ABSOLUTELY no RETURNS or EXCHANGES on ANY Ready to fly copters, or custom build packages,” and second, “There are absolutely NO RETURNS on any Opened or Used Item, under ANY circumstance…and absolutely no returns or exchanges on Discounted or on Sale products.”
Returns of products that are unopened and unused as long as they contact the company by email within 10 days of the original shipping date with a return request. Customers will be responsible for the return shipping costs and all accepted items will be charged a 15% restocking fee.
As for refunds on services which you have contracted from this company, customers will need to speak to representatives of Aerial Media Pros when receiving their quote to see what kind of guarantees and policies are in place.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by phone at 888-557-6791, by email at [email protected], or by submitting them directly to the website through their Contact Us link.
Unfortunately this website and their products do not appear to have very many reviews from actual customers and clients at this time, and of the reviews that do currently exist, the opinions of this company are mixed.
Some people report having wonderful experiences with their products and their services, while others said that they felt this company and their employees were not as experienced or as informed on aerial photography, drones, and drone products as they claimed to be.
Competitors and Alternatives?
As mentioned by this company and their website, the drone and aerial photography and film industry is only growing and expanding each day, which means that there are certainly other companies that offer comparable products and services to this company. Customers should look for competitors based on their specific needs and specific location.
If you have experience with this company or their products, please leave your Aerial Media Pros reviews below.