BestDealPetSupply.com Reviews

BestDealPetSupply.com
Based on 10  Reviews



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About BestDealPetSupply.com

BestDealPetSupply.com is the online home of Best Deal Pet Supply, a company based out of the United Kingdom which claims to be “home to the world’s most popular selling pet products at the lowest prices.” 

How Does It Work?

Though BestDealPetSupply.com frequently speaks on their website about their goal of providing customers with the best quality pet supplies in a general way, the reality is they are a website that specializes in providing their customers with access to pet health products.

Their pet health products have been broken into popular categories, including Flea & Tick, Heartworm Preventatives, Wormers, Ear & Eye, and Arthritis Meds, and then further broken down by the brand name of the product provider, in case there are pet owners who already have a brand they are loyal to.

The website promises that all their products are genuine and not knock off. All products sold on their website have been sourced directly from authorized wholesalers which gives BestDealPetSupply.com a chance to control their supply chain and guarantee they are made by the same manufacturer who creates the equivalent product sold on the US market. 

Cost/Price Plans

Because this website specializes in a variety of different pet health products and medications, there is no one single price of their products nor is there really a static price range which can be quoted with confidence. 

However, they do promise that customers will find that their products are priced lower than most if not all of their competitors, even though they are still selling authorized products. They also promise a flat shipping rate of $3.99 on all orders.      

Refund Policy

The website states that they provide their customers with a “hassle-free return policy.” Customers who wish to return a product can email them within 5 days of the date of delivery to initiate their return, as long as the products are still unopened and re-sellable.

After you email their Customer Service team, you will be given a Returns Authorization Number and the return address. If you attempt to make a return without your RAN, it will not be accepted, so it is important that you email them before making your return. 

Once your package is successfully received, your purchase price will be returned minus a $5 deduction for Shipping and Handling.    

Customer Service Contact Info

Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by email at one of two different email addresses which have been provided, depending on the nature of your specific issue: [email protected] and [email protected]

Reputation

Unfortunately there are not many reviews of this website, and of those that are available almost none of them have been provided by actual customers who have used this website to purchase products for their pet.

Though this website appears to be only a few years old, it is a little distressing that there are absolutely no reviews at all that other potential customers could use to help evaluate whether or not they would use this website for their own pet.  

Competitors and Alternatives?

The pet supply industry is a large one, and pet owners are often concerned with the ability to give their pets the best quality products at affordable prices, which has resulted in many websites and companies that make similar promises to BestDealPetSupply.com, including 1800PetMeds.com, Allivet.com, EntirelyPets.com, and many others.  

If you have experience with this company or their products, please leave your BestDealPetSupply.com reviews below.

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10 ‘BestDealPetSupply.com’ Reviews
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1 Review

BUYER BEWARE!! DO NOT SHOP HERE!!!



November21, 2018

I EMAILED THE MANAGER CAROL SEVERAL TIMES BECAUSE I WAS CONFUSED REGARDING WHICH SIZE COMFORTIS TO BUY FOR MY CATS.

ALTHOUGH MY GUESS WAS CORRECT TO BUY THE "ORANGE" TO COVER MY BIGGEST CAT AT 13 LBS. CAROL ASSURED ME THAT WAS WRONG BECAUSE THEY HAVE UK DOSAGES AND U.S. DOSAGES. WELL SHE SENT ME THE "PINK" BOX AND IT WAS FOR A MUCH SMALLER CAT. I HAVE 6 CATS--HER ANSWER WAS WELL YOU HAVE ENUF FOR 3 CATS IF YOU GIVE THEM A DOUBLE DOSE.

ARE YOU KIDDING ME? IT'S HARD ENUF TO GIVE A CAT 1 PILL MUCH LESS 2 PILLS AND I TOLD HER I HAVE 6 CATS NOT--- 3!!!!
SO THAT WAS NOT A SOLUTION AND I ASKED WHY DOESN'T SHES SEND ME THE CORRECT DOSAGE QUICKLY, BECAUSE I HAD WAITED 2 WKS. FOR THIS PACKAGE TO ARRIVE FROM SINGAPORE!!!

SHE REFUSED TO SEND ME A QUICKER CORRECT SHIPMENT!!!

DO NOT DEAL WITH THIS IGNORANT OVERSEAS CO!!!

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Customer Service



August17, 2018

I had a question about my order and the customer service person got back to me promptly and answered my concerns completely and professionally!

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1 Comment
October 31, 2018

well I purchased a product to eliminate fleas for 12 weeks ,only bee about 4 weeks and fleas are appearing on my dog, very disappointed with these results and feel lied to,worst thing is my dog is miserable .the name brand sold to me was BRAVECTO cheaper but not worth it MISS WILSON IN COLUMBUS,GA

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1 Review

Order confirmation has a Thailand address



July2, 2018

I just order Heartgard from them. The address on the order confirmation is:

Best Deal Pet Supply ,
Pet Vet Express Supply Co.Ltd ,
38/44 Mu 2. Phaholythin Rd ,
TaladbangkhenLaksi Bangkok ,
Thailand, 10210.

So, am a little suspicious the product may be a knockoff but hope not. Its strange that their website does not mention they are in Thailand.

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July 11, 2018

Have you received your order yet?

July 14, 2018

Not yet. I ordered Heartgard on July 2nd and the shipping confirmation said it was shipped from the UK and may take 2-3 weeks due to customs clearance. I've ordered from Vet Shop Max in Australia twice and it took 2-3 weeks to receive the order. So expect to wait. The Australia shop I trust and have good pricing without a vet's script, but Best Deal had a lower price. The box will probably give weight in kg, as the product is packed for Europe even if it was manufactured in the USA. Hope this helps.

August 06, 2018

Have you received your order now? Any feedback to report?

August 10, 2018

Yes. It was shipped from the UK. I received the 6 boxes of Heartgard Plus about 2 and a half weeks after I ordered. The product is genuine with an expiration of 3/2020. So, the company is legitimate.

Unfortunately they don't provide a shipper tracking number so there is no way to track the package.

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1 Review

comfortis



May23, 2018

ordered comfortis again and again .love the way it works but when i try to use the coupon codes for discount ,they wont ever work

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1 Review

Pam Walter



May6, 2018

I just placed my fifth order with Best Deal Pet Supply, and it is clearly the Best Deal for pet meds. I have 2 rescue dogs. One had heartworm when we bought him and we went through a complicated and costly treatment to get him over it. So we are quite cautious, and doubly so as we live in Florida where mosquitoes grow bigger than flies. Both of our dogs are on Heartgard and Comfortis and the drugs we get are legit. No knock offs. They work perfectly. It does seem to take a while in shipping which leads me to believe they may be coming from UK. I just order replacements when I administer the last pills to my dogs, which gives a month for the new meds to arrive. Works for me and keeps my babies happy and healthy.

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