BetterHelp Reviews

I like it, but for $180 a month it not worth going broke over, they have aid for it but I get 50% off and that still $90 that I don't have. Please bring done the prices. Heck I can go to a real couselor for my copay of $25

Okay so I just started using this website and it's helping so much . Only thing that sucks is I don't have the funds right now to pay for it. I feel I really need my therapist , we was actually in the middle of something and now I'm gonna have to work on things we've tried already until I can afford this. But overal its been great. When I first signed up , I was put with a crappy therapist. She barely responded , so I switched and now I'm love my therapist ! She is amazing !! She responds every day that I do in a timely manner.

I am really greatly to Betterhelp.com. They got me in touch with a counselor right away. It is a great match as well. I have been talking to my counselor for 3 months now and it has helped a great deal especially with my busy schedule.

I have to say that I hate face to face therapist I've always felt weird telling my problems to a stranger but thanks to this app my counselor is available for me anytime and always very helpful! Thank you better help for all your great services! Hope you at least try the 7 day trial! So worth it!

My therapist has been extremely helpful. I wasn’t sure what to expect and was very surprised to find how responsive she was to my messages. This is the first time I’ve ever spoken to a therapist and I was uncertain about the outcome. I now realize it was a good idea. I look forward to continuing my experience with BetterHelp.

After going through two counselors, one that lasted 3 days with maybe 3 messages set between us, and then a week with the second one, I am beyond frustrated. Basically there's no connection .... Just feels like I'm not being taken seriously and hes got me doing these exercises and stuff to 'change my way of thinking' but then in the next breath will say something like 'but this of course wont change anything about what you are going through' I feel like screaming. If its not going to help me in some way, why is he making me do these exercises and wasting my time- time i don't have when I am lucky if I can sleep for 4 hours after working 8-10 hrs a day and then spending the rest of the time tacking care of my 3 year old son and my husband who just had his kidney removed and is fighting cancer. I have no time so all these exercises and things aren't helping me at all and just stressing me out even more. Hes telling me to get a coloring book and color to destress I don't think thats gonna help me when I'm trying to keep my husband alive and keep food on the table and afford chemo treatments for my husband.... I am very disappointed and feel like ive been ignore, insulted, and not taken seriously.

I've been using BetterHelp for over a month now and I love having a counselor that I can be in touch with on my own time. I was getting worn out by appointments with an in-person counselor cutting into my schedule and when the ad for BetterHelp popped up on Pinterest I decided to give it a try. I feel like I can be much more honest when I communicate via online messages than I am in person and that I have made a lot more progress than I did with the in-person counselor. Thank you so much!

Easy to navigate, professional is prompt to answer and get started with helping you. Convenient for professionals that don't have time to see counselors in person.

I love my councilor, he is AWESOME. He is really interactive and invested. We work on exercises together and talk everything out till it makes sense. He's not the kind of therapist that says "how does that make you feel" every 5 min. I am shy and get supper anxious meeting new people. There is safety in not meeting face to face to me. Also I am ADHD my mind goes a million miles an hour and I can only retain info for a short time so being able to write what ever I want when ever I want is so awesome. I don't need to hold onto thoughts and feeling for weeks at a time. It's much more affordable than any counselor I would meet in person and the system works for me. Thanks to BetterHelp I made it out of my abusive marriage, rebuilt my life and my son and I are I have made it through the toughest time of our lives.

I saw the ad while perusing Facebook and I've been going through some challenging life events lately and just randomly clicked it. I signed up after seeing the site and didn't know what to expect. It's been AMAZING. I was matched with a great therapist who has been offered some great insight and support. To me, the cost is as much as a few copays would be to see a therapist in-person and with this, I get so much more contact. My therapist writes me back daily and that is awesome. It's so nice to have a sounding board. I hopefully won't need the service for too long, but I'm so thankful I found it when I did. I've already recommended to a few friends. Thank you. Thank you. Thank you.

I live with a chronic disorder - I'll be on meds for the rest of my life and in therapy for most of it. I have been thoroughly "therapized."

My employer's insurance does not cover mental health care and I could no longer afford to see my live therapist, but I still felt the need to talk through life on a regular basis. I saw an ad for BetterHelp and thought, "Why not? Can't hurt to try."

What a beautiful, blessed surprise! BetterHelp connected me with Felicidad Fraser-Solak and she was the perfect match for my personality and for what I need.

I've gone through tight financial times since, but I keep my account open so that - when I do have funds - I can contact the best counselor I've had in years. In fact, I think I'll go write to her now!

I've been trying to find a way to get counseling for a while, and I saw an ad for BetterHelp and decided to try it out. The trial went well, but then I was instantly charged right after the trial was over for $140 ($35/week). I was under the impression that you would have to complete 4 weeks more in order to be charged, but oh well. I decided to continue counseling. I like how you get matched with counselors that really fit your needs and if you're unhappy with who you get, you can feel free to switch anytime until you find the right one. I'm happy with the prices also; normal counseling can be pretty pricey, which is why I never went before, so I'm extremely grateful that BetterHelp exists for people like me who don't have the time to go to face-to-face sessions nor have the money to afford the high cost sessions!

Customer service gets back to you really quickly also, if I might add. Everything is plain and simple, user-friendly, and straight-forward.

There are improvements that need to be made on the app, however-- mine keeps telling me my pin is wrong then asks me to log in all over again pretty frequently. And it keeps crashing, so I'm hoping they'll improve that.

I'm still trying it out as my trial literally just ended and I'm hoping I've finally found the right counselor (I switched about 3 times), so we'll see how it goes, but I really believe this is a good concept and that this will help a lot of people.

The ease of having counselling right from the comfort of my home at an affordable price is unbeatable. I was never a believer in counselling, as I have plenty of people I could talk to, but nothing is quite like having an unbiased professional assess your thought patterns and guide you in a positive direction. I chat with my counselor 3x a week, and I plan to continue on.

Everything is going great so far! I'm very please with the service and how quickly I was matched to a counselor. It was less than 12 hours! Just one or two suggestions (: to maybe make it more helpful, maybe let it be a 2 week trial, or allow weekly payments so it's not one big payment. That way people would be able to stop after a week and not have to pay for weeks they aren't using the app or needing the counselor. Let it be 2 weeks to make sure they are comfortable with the counselor and comfortable with the program and make sure they're Bing heard and they're actually getting helped. I don't think anyone can see a difference in a weeks time. Thanks for such a great service!

I've been using this service for months now and my counselor is great. She's very responsive and understands my needs. She provides helpful resources as well. Better Help is also great. I went through a hard time and lost my mother which resulted of me being out of work for months. They worked with my payment schedule so I could continue with my counselor. I'm a super busy executive living in a big city, so Better help is very convent and effective for me.

I am entirely new to professional counseling and just experienced an extremely traumatic event. I knew I needed to turn to someone who could help and it was recommended to me to try betterhelp.com. I was sort of reluctant to sign up, but I am glad I did. I ultimately decided that I needed to see someone in person to help me work through this, but I formed a great relationship with my online counselor and I know that if I ever needed anything, I could still reach out to her.

This served as a great stepping stone for me to seek the help I needed, but even as an intermediary step, I found the conversation super helpful. I would highly recommend betterhelp to anyone who feels like it's something even just worth trying.

I am not a very good face to face person when it comes to divulging my emotions or feelings and this has helped me tremendously. Already with the 7 day trial, I am being treated no differently (say if I were paying). The support received for the money I will be spending is tremendous. For a 1 hour session with my counselor is $120, but for about the same amount I can talk to my better help counselor at any time that I need.

Cannot say enough good things about this program.

So far BetterHelp has been great and I love how it works around my schedule and I can talk to my counselor daily if needed even in urgent situations. I find a lot of understanding and acceptance and that's something that makes it all worth in in the end to me. Thank you BetterHelp for making a difference in my life!

Super convenient alternative to face to face therapy. My counselor is quick to respond and very helpful. I can't say afeni ugh good things about Better Help!

better help has truly been essential in my life. I feel the counselor I was matched with was a perfect fit, and she has been helping me get through a crucial time in my personal life that has ultimately been affecting my professional career. I am grateful and hope to stay connected for the time being. I am gradually getting through this and her support and guidance has been empowering.

I normally would have feedback or maybe some suggestions but I can honestly say that I have not one complaint or even an improve. My counselor has executed flawlessly. I feel comfortable telling her what is going on truthfully and I appreciate her approach.

My life style is no always accepted and initially I was somewhat fearful to open up to her but I quickly felt at peace after sending a couple notes back and forth. Her responses have been spot on exactly what I've needed to hear.

She keeps communication open and leaves appropriate time for response. I have no issue and am just honestly grateful there was a way to help me when I needed it most. I am just grateful and I can't express it enough. Thank you better help for all you are doing and please keep it up. I plan to continue service and really get to healthy place with the help of my counselor. This is a great tool and I hope this concept continues to just grow. Thank you Better Help! It means a lot to me.!!