About Bonwi Travel
Bonwi.com is the online home of Bonwi Travel, a website that helps people find the most affordable and appropriate hotel and car reservations with their needs, in conjunction with a high quality rewards program.
How Does It Work?
According to their website, Bonwi Travel was formed by travel professionals who have about 100 years of combined travel industry experience, including people who were involved in “the birth of online travel.”
Specifically Bonwi currently specializes in hotel and car rental reservations, saying that they offer their customers a large selection of providers, “the best and most interesting aspects of price search,” and rewards, all in a single website. In fact, Bonwi says that they believe they offer “the most incredible travel rewards program in the world.”
Bonwi Travel offers their customers Bonwi Miles whenever they book a reservation through this website. In fact, when you search for hotels and rental cars, you will be given a list of all available options listed not just by price, but also by the number of Miles you will be awarded for going through with this reservation.
Their website also says that while other companies may offer Miles as well, customers generally are only able to use them at a single airline, pay outrageous fees, or be subject to tons of blackout dates. Bonwi Miles, on the other hand, can be used at multiple airlines, at most hotels, and also in exchange for dozens of electronic gift cards. They also have no blackout dates, no limits on available seats, and no fees for redeeming.
Creating an account on this website and using their service to make a reservation is completely free of charge, but customers of course realize that they will need to pay various charges for the reservations you make. However, this company does say that they offer their users a “Best Price Guarantee.”
This Guarantee is laid out in significant detail on their website, but the bottom line is that customers who book a reservation on the Bonwi website and are able to find the exact same reservation on another website at a lower price within 24 hours of booking will be able to contact their Customer Service team to have this lower price matched.
It’s not uncommon for a travel reservation website to not provide their customers with a Refund Policy, as the fees being paid for all reservations made through Bonwi Travel don’t actually go to Bonwi. Customers are taken away from their website and to a third party website whenever it is time to pay fees, and therefore customers will need to go back to these third party websites in order to request any refunds or to make any changes to their existing reservations.
Customer Service Contact Info
Customers who wish to contact their Customer Service team with any questions, concerns, or complaints can do so by email at [email protected] or by using the website’s Live Chat feature whenever it is available.
Unfortunately this service is still very new, and it doesn’t have many customer reviews available at this time. Because this service is free of charge to use and register for, and customers have no obligation to make reservations through this site if they find lower prices elsewhere, people may find it easier to try this service for themselves in order to see how it works and whether their rewards program is worthwhile.
Competitors and Alternatives?
There are many, many different travel companies available that help people find options for travel reservations, and even those companies that offer rewards when you use their site to make their reservations, so customers who are unhappy with this service should be able to find an alternative that better meets their needs.
If you have any experience with this company or their products, please leave your Bonwi Travel reviews below.