CarGurus.com Reviews

CarGurus.com
Based on 3  Reviews



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About CarGurus.com

CarGurus.com is a website who says that their goal is to make online car shopping more transparent by giving consumers access to a free shopping engine which instantly analyzes millions of car listings and shows you the best deals.

All you have to do is enter your zip code and the car you are interested in purchasing, and the search engine will compile car listings in your area and then divide them into listings you should consider and those you should avoid.

The way this system works is by using something they call the Instant Market Value of the vehicle. This IMV is an estimation of the fair retail market price of a car based on an analysis of comparable car listings in your area.

This value estimation takes into account the make, model, trim, year, mileage, options and vehicle history and then marks the listing as a great, good, fair or overpriced deal. All prices are found and analyzed in “real time.”

It is important to note, however, that the CarGurus.com shopping engine is only really aimed at helping consumers find the best price, not necessarily the best overall deal. In addition, currently there is no advanced search option.

This means that you are only able to search by your location and the make and model of your car – no choices of leather interior, upgraded stereo systems, or any other potential options. If you have any specific requests for the car you are looking for, you will have to search through listings manually to determine this information.

However, the website does also provide an active online user community which they say can provide you with guidance and answers regarding cars, dealers, maintenance, and more. The bottom line, they say, is helping you find the best deal and then help arm you with the information you need to negotiate with the dealer.

And if you are a seller, not a buyer, CarGurus.com says they can help you determine how to appropriately price the car you are selling and then connect with a community of interested buyers, both online and through a mobile app.

If you have any experience with this service, please leave your CarGurus.com reviews below.

3 ‘CarGurus.com’ Reviews
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1 Review

Removed my Review



September20, 2016

CARGURUS removed my review of the dealers from whom I had requested to buy a car (the dealers didn't like my review) and it was REMOVED.

Typical bait and switch tactics, no response to my offers to buy the vehicle and only got responses from a ROBOT generated answer but totally ignored my cash offers to buy the vehicle.

Don't trust them at all, they removed the review they asked me to submit, since they didn't like it (dealer and CARGURUS) it was pulled out.

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Helps dealers bilk people



June3, 2016

I browsed Car Gurus for a few weeks until I found a listing for a Prius 5 at an extremely attractive price. I contacted the dealer and was invited to try it out. I drove 140 miles and was rushed through a test drive on unfamiliar streets in an unfamiliar car. It wasn't until I got the car home that I discovered the ad was bogus. I emailed the dealer and within a couple hour the ad was replaced with a new ad listing the car I bought as a prius 2. Dealer (Evansville Kia Volvo) claims they have nothing to do with the ads on car gurus and are therefore not responsible for mis listing the vehicle.

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1 Review

Buyer Beware



March1, 2016

I write this review about the company CarGuru's I think it is a great opportunity for buyers and sellers to try and find deals. I bought a car 11-13-2015 from off of CarGuru's by a company called Land and Sea Brokers, they sold me a car that they said nothing was wrong with it. When it got delivered to me the transmission is stuck in 3 & 4th gear, check engine light is on, break lights on, car leaking oil and smoking from the tail pipes and this is on a 2005 BMW 645CI convertible. Also it has clean carafe but it was clearly involved in a car accident. They give the run around so much and lie. I am still fighting to get my money back and it is March 1, 2016. Beware when buying online and you depend on the manager/salesman to disclose if any problems at all.

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