CarHistory.online Reviews

CarHistory.online
( 413 reviews )

CarHistory.online Customer Reviews

  • Sort Reviews By:

Accident notification
July 6, 2022

Good value for the $1 fee.

accurate information
July 5, 2022
this has been extremely helpful, quick and complete thank you

KarmenJ July 07, 2022

Hi Helene,

Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.

Hope to serve you again soon!

--

Karmen

CS Manager

CarHistory.online

BEWARE-SCAM ALERT!!!
July 5, 2022

If I could give only half a star I would! I cancelled my account on June 23rd and received an email confirmation that the account was cancelled and a credit of $23.95 was credited to me that day.

That's a joke. I never received my refund and when I called customer service today they just cancelled my account and said the refund would be processed today (July 5th).

BEWARE, this company is a scam. They offer you a $1.00 trial and then charge your account $23.95, and even though I cancelled it the same day I found out I was overcharged, I still haven't received my refund!

KarmenJ July 06, 2022

Hello,

Thank you for taking the time to share how your experience with our company went. I am sorry for the mishap you encountered during the process and for the delay in the refund.

Please allow us to make this right by contacting me directly at [email protected] and to keep on track with a full refund as well. Hope to hear from you soon.

--

Karmen

CS Manager

CarHistory.online

TARZANGEHRINGER December 21, 2022

Karmen Jones is so FULL OF IT...

They Promise to REFUND your MONEY

yet Two Months and Nothing ....

I sent a CERTIFIED US MAIL Letter to

their Website Company Address :

1801 Century Park East ,

Century City , CA. 90067

and the LETTER was RETURN TO ANDER

NO SUCH BUSINESS at that Address ....

THIS COMPANY IS 100 % PURE SCAM

Great site for car history and info
July 4, 2022
Great site that gives very accurate information on a car, ran my mothers and it was very complete

KarmenJ July 05, 2022

Hi Brent,

Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.

Hope to serve you again soon!

--

Karmen

CS Manager

CarHistory.online

Dishonest and Misleading.
July 2, 2022

They are misleading. They say it costs $1 and then they charge you 23.95 for a membership. I called immediately after running the report and they did cancel my membership and said I would be refunded in 3-5 business days though.

Sketchy. Had I not checked this sight I would not have caught it in time. Such a dishonest business model.

KarmenJ July 04, 2022

Hello Colton,

Thank you for taking the time to share how your experience with our company went. I am sorry for the mishap you encountered during the process. Thank you also for contacting us ASAP with your concern.

I am glad to hear you were refunded but if there is anything else we can help you with please reach out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected]. Thank you and have a great day.

--

Karmen

CS Manager

CarHistory.online

TARZANGEHRINGER December 21, 2022

Karmen Jones is so FULL OF IT...

They Promise to REFUND your MONEY

yet Two Months and Nothing ....

I sent a CERTIFIED US MAIL Letter to

their Website Company Address :

1801 Century Park East ,

Century City , CA. 90067

and the LETTER was RETURN TO ANDER

NO SUCH BUSINESS at that Address ....

THIS COMPANY IS 100 % PURE SCAM

The mileage and the up keep of the car.
June 30, 2022
The report was very easy to access easy to read and only cost $1.00 I was happy with the report.

Clear Title, If It Had Been Wrecked. How Many Owners
June 30, 2022

Fast and easy. Even had the current miles on the report.

KarmenJ July 04, 2022

Hello Jerry,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

--

Karmen

CS Manager

CarHistory.online

The vehicles VIN
June 30, 2022
Report is worth the nominal fee of $1. Interaction with the program and my laptop went smoothly.

KarmenJ July 04, 2022

Hi John,

We’re so happy to hear you had a great experience with CarHistory.online. Thanks again, and we hope to serve you again soon.

--

Karmen

CS Manager

CarHistory.online

It is not free!
June 25, 2022
Was told that the report was free, then they asked for $1.00, then I am charged $23.95.

KarmenJ June 27, 2022

Hi Erin,

Thank you for taking the time to share how your experience with our company went. I am sorry for all the confusion during the process. Please reach out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] for a full refund.

I look forward to hearing from you soon.

--

Karmen

CS Manager

CarHistory.online

TARZANGEHRINGER December 21, 2022

Karmen Jones is so FULL OF IT...

They Promise to REFUND your MONEY

yet Two Months and Nothing ....

I sent a CERTIFIED US MAIL Letter to

their Website Company Address :

1801 Century Park East ,

Century City , CA. 90067

and the LETTER was RETURN TO ANDER

NO SUCH BUSINESS at that Address ....

THIS COMPANY IS 100 % PURE SCAM

Scam Alert! No Report Provided, Billed $24.00...
June 25, 2022

I can't see how anyone could give this scam site a positive rating. Must be fake reviews. I signed up for an "initial" offer of $1.00. At checkout the "summary" again indicated a total charge of only $1.00. Still haven't received the emailed report.

My debit card was also immediately charged of $23.95. My bank told me that they tried to force ANOTHER $23.95 charge minutes later, for a total of $47.90 but that my bank's security stopped it as suspicious activity, and that the site has a fraud alert.

TOTALLY DISHONEST MISLEADING SCAM. Reported to Federal authorities and law enforcement that oversee internet crimes, as well as consumer rights. Need to be put out of business NOW !

KarmenJ June 27, 2022

Hello Richard,

Thank you for taking the time to share how your experience with our company went. I am sorry for the mishap you encountered during the payment process. I also apologize that the report was not provided to you. There must be a system glitch that caused the issues and our team is continuously working on it.

Please allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] for the report and for a full refund as well. Hope to hear from you soon.

--

Karmen

CS Manager

CarHistory.online

Scam Alert ! No Report Provided, Billed $24.00
June 24, 2022

DECEPTIVE SCAM- Buyer beware. Just ordered a car history with the price for the initial report priced at $1.00 ( One dollar). Report is supposed to be emailed, the site doesn't provide it. Checked my email several times in the last fifteen minutes, NO REPORT.Just checked my bank account and was debited $23.95 without my authorization. Will be calling the bank right now to stop the charge. I should have known better. If it sounds too good to be true, it is. Will also be following up with a complaint to FTC and Federal Consumer Protection Agency.

It's not $1, it's $23.95 every 30 days.
May 31, 2022
It's a scam. They show you a line that says the report is $1, then as soon as you click the OK for that charge you are charged $23.95. When you call and complain and ask for your report, they did explain that the charge is actually $23.95 for 21 reports for 30 days. I wouldn't believe that if I were checking their reviews first.

KarmenJ May 31, 2022

Hello Larry,

Thank you for taking the time to share how your experience went and for voicing your concerns. I am sorry for the mishap you encountered during the process and I also apologize for the inconvenience caused by the issue.

Please allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] for a full refund as well. Hope to hear from you soon.

--

Karmen

CS Manager

CarHistory.online

Website doesn't say anything about not being able to search before 1981
May 14, 2022

Was trying to locate history on a 1931 Ford. This website did not say it could not search before 1981. It let me enter the VIN number, I answered all the questions, paid the $1.00 fee on a credit card and only than did the site tell me the VIN was incorrect!

I called and the $1.00 charge was refunded, but this person couldn't help with anything else. I contacted the online chat for this site and than found out that they couldn't search anything prior to 1981! I told him that it doesn't say that anywhere on the web site, but that didn't seem to concern him.

He asked me if I wanted to close my account and I said yes and that I already had a cancellation number for the $1.00 charge. This is when I found out they had also charged me $23.95 for some kind of up grade I didn't request!

He closed my account and said he also cancelled the $23.95 charge. I will keep a check on my credit card statement. Their website needs to clearly state they cannot trace any car history earlier that 1981! IF it did, I wouldn't wasted my time trying to do the research on this site!

KarmenJ May 16, 2022

Hello Gus,

Thank you for taking the time to share how your experience with our company went. I am sorry for the mishap you encountered during the process. I also apologize that the report was not accurate and outdated. Your review will help up improve our service for everyone in the community.

Please feel free to reach out to me directly at [email protected] if you have any more concerns regarding our service. Have a great day!

--

Karmen

CS Manager

CarHistory.online

Misleading
May 9, 2022
I’m waiting to hear if I will be refunded for the $23.95 they charged when it gave the appearance it was a $1 charge. The report gave hardly any information - except it wasn’t a rental. I’m pissed.

MikkiNutt May 09, 2022

Update: They immediately replied to my text for a refund. Thank you. Apparently it’s a volume price….that I didn’t notice as I was just verifying for one car I was looking to purchase. ☺️

KarmenJ May 12, 2022

Hi Mikki,

Thank you for taking the time to leave us a review and voicing your concern. I am sorry that the report is missing some information you needed. Your feedback helps us to improve service for everyone.

I am glad to hear you were refunded but if there is anything else we can help you with please reach out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected]. Thank you and have a great day.

Karmen

CS Manager

CarHistory.online

Bait and Switch
May 5, 2022
The website said I would be charged $1 for a car history report. But, I was charged $23.95. Apparently, I unknowingly signed up for a 23 month, $23.95 installment plan. This has been a common complaint by many others but the company has done nothing to help prevent this mistake. Furthermore, the report I did receive was inaccurate as most of the useful data was outdated my at least 2 years.

KarmenJ May 05, 2022

Hello,

Thank you for taking the time to share how your experience with our company went. I am sorry for the mishap you encountered during the process. I also apologize that the report was not accurate and outdated.

Please allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] for a full refund as well. Hope to hear from you soon.

--

Karmen

CS Manager

CarHistory.online

Scammers. Do not purchase from them.
April 15, 2022

This company is a scam. I was told I would be reimbursed for the report. Being a person of integrity, I believed it. It was not true so don't believe it. They claimed afterward that I had to buy a package. Scammers at best! Contacting my credit card company and BBB.

Never got my refund. Don't believe them if they claim you will be refunded. This is the email I received,

Please use this link (http://www.autocheck.com) to request a report and keep your receipt as we will be more than happy to reimburse you for any fees incurred in obtaining the new report. Once you have obtained your report please email us the receipt and we will promptly process your reimbursement.

Again, we apologize for any inconvenience this has caused and we appreciate your willingness to help make this right. Please feel free to contact us with any questions or concerns.

Best regards,

Brian Thompson

Customer Service Specialist

KarmenJ April 18, 2022

Hi Saadia,

Thank you for taking the time to leave us a review and voicing your concerns. I sincerely apologize for the frustrations and inconvenience caused by our service to you. I am Karmen, a CS Manager for CarHistory.online and I am happy to assist you further with your concerns.

Please reach out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] for a full refund.

I look forward to hearing from you soon.

Karmen

CS Manager

CarHistory.online

who it is financed by
March 23, 2022

This Review was Fantastic. Much more than I expected. this review was actually underpriced I thought it was going to be much more.?

I am amazed. So much information and so fast. Every detail that I was needing was in this report. I actually had 2 vehicles to search on and that is included, I will use this report and recommend it to all my co-workers and my Staff.

So glad I stumbled on to it. Sincerely John R. TEXAS.

KarmenJ April 18, 2022

Hi John,

Thank you for your detailed review and we are happy to hear your satisfaction with our service! It means a lot to us that you took the time to share your thoughts with us.

We hope to serve you again soon.

-

Karmen

CS Manager

CarHistory.online

Valuable Information to have for any used car
March 16, 2022
I found this report to be of very valuable information, with known likely value of keeping Hondas in general, I just required as much information as possible prior to spending additional funds to maintain my 2003 Civic as opposed to considering a new or other used vehicle.

Recall information check
March 14, 2022
Checked online for a one-time car history report on my vehicle the process was fast and provided the information I was looking for. Well worth the $1.00 fee for the service.

Quick easy and cheap access to info I needed
March 12, 2022
Gave me everything that I needed to know quick and in black and white without having to take someone else's word for it