CarHistory.online Reviews

CarHistory.online
( 413 reviews )

CarHistory.online Customer Reviews

  • Sort Reviews By:

Trace for Vehicle History
October 23, 2022
Quick and efficient recovery of relevant information on the vehicle

KarmenJ October 24, 2022

Hello Taonan,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-

Karmen

CS Manager

CarHistory.online

accident's report
October 23, 2022
I am happy with your report, will use it again thanks Mike

How many recalls it had before me.
October 21, 2022
This report checked all my boxes as to recalls. Very detailed and a lot of help to know my car a little better.

KarmenJ October 24, 2022

Hi Rae,

Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.

Hope to serve you again soon!

-

Karmen

CS Manager

CarHistory.online

Accuracy and time
October 20, 2022
This is the second time I’m using this website and I’m still impressed with the services provided! Whomever runs this website needs a raise they are doing a fine job!

KarmenJ October 21, 2022

Hi Nicholas,

Thank you for your detailed review of our service and for your usual support. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. We hope to serve you again soon.

-

Karmen

CS Manager

CarHistory.online

Scam - Do Not Give Them Your Credit Card Number!!!
October 18, 2022
Site is a total scam. I signed up for a $1 report on car history and then did not realize I was getting charged $19 per month. One year later, I realized the fraud that is also NOT MENTIONED in their TERMS AND CONDITIONs and they were able to only refund 6 months of the subscription - DO NOT GIVE THEM YOUR CREDIT CARD NUMBER!!!!

KarmenJ October 20, 2022

Hello John,

Thank you for your feedback and we appreciate you letting us know of the issue. I will be sure to pass your feedback to our pertinent team, and we’ll work on improving our service in order to meet your expectations in the future.

We will be happy to provide a full refund for the frustrations as well as any other inconvenience caused by this issue. Please do not hesitate to reach out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] so that one of our representatives can discuss the details.

Hope to hear from you soon.

--

Karmen

CS Manager

CarHistory.online

Just the facts
October 16, 2022
Quick overview of basic facts on the vehicle. Useful when considering age and number of owners, etc.

KarmenJ October 17, 2022

Hello John,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-

Karmen

CS Manager

CarHistory.online

If its stolen
October 14, 2022

I feel that my report was lacking information. Granted I only paid a dollar I still feel you could have given some title information

KarmenJ October 17, 2022

Hi Erik,

Thank you for your detailed review of our service. We are grateful that you took the time out to leave us a review. If you think there's something we can improve on, please feel free to email us at [email protected].

Thank you, again.

-

Karmen

CS Manager

CarHistory.online

All details of report
October 13, 2022
It cut me off before I could read it completely.

KarmenJ October 14, 2022

Hi Catherine,

Thank you for leaving us a review. I am sorry for your experience with the service. If you think there's something we can further assist you with, please feel free to email us at [email protected].

Thank you, again.

-

Karmen

CS Manager

CarHistory.online

This is a scam.
October 8, 2022
This site is a scam. Do not fall for their car history reports. I signed up to get a history report for $1, then I am immediately charged $23.95 for a monthly subscription which I did not sign up for. I just got charged another $23.95 and can't get a hold of their customer service.

KarmenJ October 10, 2022

Hello Mark,

Thank you for taking the time to share how your experience with our company went and we appreciate you voicing your concern. I’m sorry to hear you had an unpleasant experience with our payment process. We take all reviews seriously and will use them in our continuous improvement efforts!

Please allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] and we will guarantee a full refund as well.

Hope to hear from you soon.

--

Karmen

CS Manager

CarHistory.online

RainOnMyParade November 04, 2022

They definitely are a scam, as they don't inform you that your $1 purchase is a monthly subscription and that you will be charged much more!!!! Exact thing happened to me.

But I called the number on the website and they cancelled my account. They said they will refund $23.95 and $9.95 that they charged me. I will check my Visa to see if that happens.

An honest business will inform you upfront if you are subscribing to a service and not just using a service one time.

CarHistory Subscription
October 6, 2022
I signed up on 04/22/22 to get a report for a specific vehicle, which I was happy with. I did read that subscriptions continue until I cancel. Having no emails or other communication from CarHistory, I forgot, and have spent $23.95/month since April, too much money.

KarmenJ October 07, 2022

Hello Barry,

Thank you for taking the time to share how your experience with our company went and we appreciate you voicing your concern. I’m sorry to hear you had an unpleasant experience with our payment process. We take all reviews seriously and will use them in our continuous improvement efforts!

We will be happy to provide a full refund for the frustrations as well as any other inconvenience caused by this issue. Please do not hesitate to reach out to us directly at [email protected] so that one of our representatives can discuss the details.

Hope to hear from you soon.

--

Karmen

CS Manager

CarHistory.online

Dumbest website
October 6, 2022
The least user-friendly website I think I have ever used. No way to log in. No link to log in. The website tells you to log in, yet, it is impossible. Who designed this site? Constantly tries to get me to log in but THERE IS NO WAY TO LOG IN!! DO YOU UNDERSTAND HOW STUPID THIS IS!!!!!???

KarmenJ October 07, 2022

Hello!

Thank you for taking the time to share your experience with us. It sounds like it was less than great. Please contact me directly at [email protected] or reach out to one of

our friendly agents 24/7 at 1-855-780-1159 so we can attempt to make this right.

I look forward to hearing from you soon.

Thank you,

--

Karmen

CS Manager

CarHistory.online

Just a $1
October 5, 2022
Awesome Resource and so convenient and helpful, all for just a $1.

KarmenJ October 06, 2022

Hi Jay,

We’re so happy to hear you had a great experience with our service. We are glad that we were able to provide you with the information you needed. Thank you and we hope to serve you again soon.

-

Karmen

CS Manager

CarHistory.online

Made my life easier.
October 5, 2022
This is very useful and help me with my decision.

Great Report, Great Price
October 4, 2022

Great service!

I'm buying a vehicle from a stranger and needed this.

Finally, a service with a reasonable price for the complete report!

KarmenJ October 05, 2022

Hi Ray,

Thank you very much for leaving us a wonderful review. We appreciate you taking the time to share your experience with our service! We are happy that we were able to provide all the information you needed. It is our pleasure to serve you.

Hope to serve you again soon!

-

Karmen

CS Manager

CarHistory.online

Mileage
October 4, 2022

It has a lot of info but not easy to navigate at first. It also never loads when it told me to wait. After 30 minutes I went to my email and got in.

KarmenJ October 05, 2022

Hi Brad,

Thank you for your detailed review of our service. We are grateful that you took the time to leave us a review and voicing out the issue you have encountered. Your feedback helps us to improve service for everyone.

Thank you, again.

-

Karmen

CS Manager

CarHistory.online

What you don't know you may need to know.
October 3, 2022
The site is easy use but requires a nominal fee, thus it is not free, so let's be up front. The report is useful for information (e.g. recalls) that I was not aware of for new vehicle, disturbed about that. Overall, I would recommend for new and used car owners.

History
October 2, 2022

Pretty thorough but I was trying to find the specific cab make and I'm still not sure what it is. But all in all im satisfied.

KarmenJ October 03, 2022

Hi Jonathan,

Thank you for taking the time to leave us a review and voicing your concern. I am sorry that the report is missing some information you needed. Your feedback helps us to improve service for everyone.

--

Karmen

CS Manager

CarHistory.online

You need this!
October 2, 2022
So easy to use! Super fast results! I found out things I never knew about my own vehicle! Great service!

KarmenJ October 03, 2022

Hello JoLee,

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve you. Have a wonderful day!

-

Karmen

CS Manager

CarHistory.online

information on the title of my car
September 30, 2022
This seems to be an accurate, reliable resource to locate vehicle information. The cost is nominal but so far, I have not gotten my title information - the main reason I am using this website. I am having to leave a rating for this service. That is the reason for 4 stars.

KarmenJ October 03, 2022

Hi Lauri,

Thank you for your detailed review of our service. We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

Thank you, again.

-

Karmen

CS Manager

CarHistory.online

Scam
September 30, 2022

I agreed to pay a dollar for a vin check. My bank charged the dollar then another charge of $22.94 showed up. I never got the report and will get with my bank to dispute these charges. my rating is really 0...

KarmenJ October 03, 2022

Hello Jeanne,

Thank you for taking the time to share how your experience with our company went and we appreciate you voicing your concern. I’m sorry to hear you had an unpleasant experience with our payment process. We take all reviews seriously and will use them in our continuous improvement efforts!

I also apologize that the report was not provided to you. Please allow us to make this right by reaching out to one of our friendly customer service agents 24/7 at 1-855-780-1159 or contact me directly at [email protected] and we will guarantee a full refund as well.

Hope to hear from you soon.

--

Karmen

CS Manager

CarHistory.online