ChicNico.com is the online home of ChicNico, an online clothing boutique that says their goal is to help women have a place to find the latest and most fashionable clothing so they are always on trend.
How Does It Work?
According to their website, ChicNico is a global online store that works hard to provide their customers with high quality clothing and fashionable accessories. They do this by scouring the newest and trendiest clothing from “the high-streets of New York, Paris, London, Shanghai, Tokyo” and all at a good price.
Customers can use this website the same way they use all other online retailers. You can look through their inventory by category, including Swimwear, Accessories, Clothing, Lingerie, and more.
When you look through the items available in each category, you’ll see the traditional retail price listed for each item next to the price that ChicNico is charging, so you will know exactly what kind of a discount they are offering you.
Though this company encourages their customers to create an account on their website before they buy their items, customers do not have to do this if they don’t want to. All purchases can be made as a guest.
As an online clothing store, this ChicNico sells a wide variety of products and items, making it difficult to quote a single or static price range, especially when you take into account any sales or promotions which may take place over time.
ChicNico says that they welcome returns and exchanges from their customers who are unhappy with what they have purchased, as long as the item is returned within 30 days of receipt and are unworn, unwashed, and have labels still attached.
Beyond these basic details, however, the Refund Policy is vague and confusing. The website says that returns will not be accepted without recognition for Customer Service, but they don’t explain how or when you should go about getting this “recognition” from Customer Service. In addition, the website says that returns will be given a refund ranging between 100% and 60% of the price you paid for the item, but they don’t explain what criteria will be taken into account to determine the refund you are given.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by email at [email protected] or by using their website’s Live Chat feature whenever it is available.
Unfortunately this company doesn’t have very many customer reviews at this time, making it difficult for prospective customers to know whether or not this is a retailer they would like to purchase from. In addition this company has a questionably vague Refund Policy that makes it difficult to determine whether or not you could successfully get a refund if you were unhappy with what you’ve ordered.
Customers who want to try this retailer for themselves should make sure to order something small and affordable to ensure that they are not out a lot of money if you are unsuccessful at requesting a refund.
Competitors and Alternatives?
There are many, many other online retailers for women’s fashions online, including those that sell swimsuits, casual clothing, work appropriate clothing, and anything else you could want, so if you are unable to find what you need at ChicNico, you will very likely be able to find it elsewhere.
If you have experience with this company or their products, please leave your ChicNico reviews below.
50 ‘ChicNico’ Reviews
scam scam scam
This is the lowest quality clothing I've ever seen. Total crap. Their website says returns are handled via live chat (LIE - they have no live chat link) or by email (LIE - they don't respond) and they have no telephone number. I feel sorry for people like this who don't know how make an honest living. They prefer stealing from people. I WANT TO RETURN THE TOTAL CRAP CLOTHING CHICNICO SENT TO ME BUT THEY HAVE GONE DARK, I'm sure, to avoid a return. I'll take taking this up with my credit card company, the better business bureau and every single social medial site I can think of so that no one else has their hard earned money stolen from them by such a scam company.
I can't stress enough not to buy ANYTHING from this company. They took the money out of my account the next day. After 3 weeks of not receiving it, I contacted PayPal. Fortunately, I used them when I purchased it. I was given a tracking number from Chicnico's that was not even legitimate. After another 2 weeks of not receiving it, PayPal contacted me again to see if I wanted to continue with this issue. It even took PayPal 2 weeks to finally get in touch with them. (They were so amazing!). Miraculously, after this, I had a tracking number and received it a week later. A total of 8 weeks! The quality was less than acceptable and the smell was almost sickening. I gave them 1 star because you had to put something in.
I’m nervous now
Uh oh. I should have read these reviews before I ordered. They sure took my $ wuicknout of my acct. not sure I will get the sweater I ordered. I guess it sounds like I won’t get it in time for the birthday gift for someone on time. Lesson learned. Yes. No contact info. Really. I emailed them, but no response. Ugh.
CHEAP, THIN, HORRIBLE GARBAGE THAT DOESN'T FIT. I AM SO SORRY I DID NOT LOOK AT THE RETURN POLICY SOONER OR INVESTIGATE FURTHER TO SEE WHERE THESE ITEMS WERE SHIPPING FROM...BEJING CHINA. I HAVE BEEN EMAILING THIS COMPANY SINCE OCT 31ST TO GET AN ADDRESS TO RETURN THESE ITEMS. I AM TICKED OFF AT A POSSIBLE LOSS OF $107.00. I'M GOING TO CONTACT MY BANK TO REVERSE THE PAYMENT AND I WILL BLAST THIS COMPANY ON SOCIAL MEDIA. THEY SHOULD BE SHUT DOWN.
Not as described
I ordered a sweater that was promoted on Pinterest. It took 3plus weeks to receive. Not nearly the quality I expected. They sent me an email 4 days after I ordered asking for a review. I didn't even receive the product until 3 weeks later. Also be aware this ships from China. May be why sizes are smaller than expected and why shipping takes so long. Overall I can wear it and have even had people like it and ask where I got it. However due to the awful communication would not order again !!!!
Nervous... but not bad
Not as bad as I thought...I consider myself lucky. Clothes is definitely cheap and not worth the price. The items are not what the picture looks like- just something cheaper and similar. Not worth the price. Medium is actually small or xs! My swimming suit looks NOTHING like the swimming suit I ordered other than the color. Supposed to be a medium but looks like a large girls swim top with boob room. I look awful in it but can’t return bc it’s a swimming suit. I bought a shirt dress that is medium but fits like a small maybe even xs. So tight on me it’s going to bust at the seams!!! Cardigan is cute but doesn’t look like the picture at all besides the color. And it doesn’t have any tags on it so there’s no care instruction. My necklace looks most like picture but cheaper version— looks like it will get all rusted or corroded in no time. Overall cheap clothes for such high price. I would not order again— too risky.
The worst site ever.
Bought a "sweater" that arrived as a T-shirt of poor quality. Emailed 3 times to return with no response. I guess I'm stuck eating the lousy 35 bucks I spent. Lesson learned.
This is another company that do not have the items you are ordering,they look through the net put together a fake shop and when you order they try to make the item you have brought,another company roita is the same,I'm not sure if that is the right spelling,please please look to see if the company is in China and if returns have to be sent back to china,they do not charge you for postage but because they make such crap fakes they can afford to not charge you postage but,and here is the killer it cost an absolute fortune to return it,they hope you will just forget about it that way they win,you get crap that they do not even have and then you chuck it out because it cost the same to send it back.,,,someone must be able to stop these fake crappy company's that probably have children in workshops all over the world,scumbags the lot of them,just be aware of who and what you are getting for the money,best of all pay with PayPal they will get your money back as soon as they see the difference in the items ordered and the items received.I hope this helps you x