ChicNico.com is the online home of ChicNico, an online clothing boutique that says their goal is to help women have a place to find the latest and most fashionable clothing so they are always on trend.
How Does It Work?
According to their website, ChicNico is a global online store that works hard to provide their customers with high quality clothing and fashionable accessories. They do this by scouring the newest and trendiest clothing from “the high-streets of New York, Paris, London, Shanghai, Tokyo” and all at a good price.
Customers can use this website the same way they use all other online retailers. You can look through their inventory by category, including Swimwear, Accessories, Clothing, Lingerie, and more.
When you look through the items available in each category, you’ll see the traditional retail price listed for each item next to the price that ChicNico is charging, so you will know exactly what kind of a discount they are offering you.
Though this company encourages their customers to create an account on their website before they buy their items, customers do not have to do this if they don’t want to. All purchases can be made as a guest.
As an online clothing store, this ChicNico sells a wide variety of products and items, making it difficult to quote a single or static price range, especially when you take into account any sales or promotions which may take place over time.
ChicNico says that they welcome returns and exchanges from their customers who are unhappy with what they have purchased, as long as the item is returned within 30 days of receipt and are unworn, unwashed, and have labels still attached.
Beyond these basic details, however, the Refund Policy is vague and confusing. The website says that returns will not be accepted without recognition for Customer Service, but they don’t explain how or when you should go about getting this “recognition” from Customer Service. In addition, the website says that returns will be given a refund ranging between 100% and 60% of the price you paid for the item, but they don’t explain what criteria will be taken into account to determine the refund you are given.
Customer Service Contact Info
Customers can contact their Customer Service team to discuss any questions, concerns, or complaints by email at [email protected] or by using their website’s Live Chat feature whenever it is available.
Unfortunately this company doesn’t have very many customer reviews at this time, making it difficult for prospective customers to know whether or not this is a retailer they would like to purchase from. In addition this company has a questionably vague Refund Policy that makes it difficult to determine whether or not you could successfully get a refund if you were unhappy with what you’ve ordered.
Customers who want to try this retailer for themselves should make sure to order something small and affordable to ensure that they are not out a lot of money if you are unsuccessful at requesting a refund.
Competitors and Alternatives?
There are many, many other online retailers for women’s fashions online, including those that sell swimsuits, casual clothing, work appropriate clothing, and anything else you could want, so if you are unable to find what you need at ChicNico, you will very likely be able to find it elsewhere.
If you have experience with this company or their products, please leave your ChicNico reviews below.
57 ‘ChicNico’ Reviews
Took over 1 month to ship.
Multiple emails unanswered.
Poor quality, cheap , poor color not like pictures.NO LABELS, no idea what items are made of OR SIZES. I ordered all large I think I got. 2 small. 1 med and 1 large.
This company is so horrible.
They make it impossible to contact them.
And took my money the day I placed my order.
I also reported them to the FTC.
This is the worst scam company I've ordered from. They took my money the day I made the order and didn't fulfill part of the order for weeks.
I still at this time, haven't received one of my orders that was paid for over a month ago. I've sent many emails and nothing has been answered. They have no phone number and they ignore emils.
The part of the order I did receive was not quality. The pictures look way better than the products.
Don't waste your money ordering from this company. The only thing that is good is the pictures.
I have been attempting to return something I bought with this company for almost 3 weeks now. I have followed their directions and they have not returned my requests. Do not buy from this company!
I received a sweater from this company through payment on paypal. the sweater had no tags with content, care of country of origin. It smelled terrible and was so cheaply made. They never responded to my return complaint and I made a complaint to paypal. They wanted it sent back to china at a cost of $47, the cost of the sweater was $50. I made another complaint to paypal and they are initiating a case to have them removed from their service since they have received numerous complaints. I also made a complaint online with the federal trade commission since it is illegal to sell clothing without identification tags. All unsatisfied customers should follow up on complaints to pinterest, amazon, FTC, paypal and any other site that advertises them.