About Couch Coat
The Couch Coat, found online at CouchCoat.com, is a new As Seen On TV product which promises to help people protect their living room couches and chairs by covering them with a high quality product.
How Does It Work?
According to their website, people with pets or small children know how difficult it can be to protect the fabric couches and chairs in your home from stains, shedding, or other spills and mistakes. Covering a couch with an old towel or blanket does the job, but it doesn’t look nice and can frustrate home owners.
The goal of the Couch Coat was to provide people with a pleasant and attractive way of effectively protecting their furniture. This product is a reversible quilted cover that can simply be laid over your couch and then tucked in for the perfect fit.
The website says that this product will not budge just from sitting or lying down on it, but that it can easily be pulled off your furniture and placed into the washing machine for quick cleaning.
This company says that they are currently running a promotion where customers are welcome to “Buy One, Get One Free.” The first Couch Coat will be priced at $19.99, plus a $7.99 Processing and Handling fee, while the second Couch Coat will be free of charge, with just another $9.99 Processing and Handling fee, for a total cost of $37.97.
This company also offers customers a chance to order the entire Couch Coat Combination Set, which includes a cover for a loveseat and a chair in addition to the couch cover, and is priced at $49.99 with a Shipping and Handling charge of $9.99, for a total of $59.98.
Their website does say that they provide their customers with a 30-Day Money Back Guarantee, not including the cost of Shipping and Handling. To initiate a return, customers will need to follow the return instructions that are included on your packing slip or invoice.
In their return package, customers will need to include their order number, name, address, billing phone number, email address, and a detailed explanation regarding your reason for returning the item or items.
Customers should know, however, that no refund that is approved will include a refund of the Processing and Handling charges, which means that they will only be eligible for a refund of $19.99 total, regardless of what they spent on Processing, Handling, and Shipping, including return shipping.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 855-306-1424 or by submitting them directly to their website through their Contact Us link.
Unfortunately this product appears to have very mixed reviews at this time, with some customers describing satisfaction with the Couch Coat and what it was able to do for them, and others reporting feeling very unsatisfied. It seems as though the most common complaint about this product was its inability to fit well and the fact that unhappy customers reported constantly having to straighten and fix the Couch Coat.
Because of this, customers may want to pay close attention to the measurements of this product compared to the measurements of their own couch before deciding to purchase this product.
Competitors and Alternatives?
Products that have been intended to cover your couch and chairs and to protect them from stains and spills have been around for many, many years. Customers should be able to find many different options that fit their needs if they decide that the Couch Coat isn’t for them.
If you have experience with this company or their products, please leave your Couch Coat reviews below.