About Dr. Steven Gundry
Dr. Steven Gundry, creator of the website GundryMD.com, is “one of the world's most celebrated pediatric heart surgeons” who has created a new view of health and wellness that he promises can help everyone live their best life.
How Does It Work?
As a heart surgeon, Dr. Steven Gundry regularly witnessed the difficulties people have when their bodies become further and further entrenched into issues of bad health, and how many people believe that these problems can only be fixed with prescription drugs or even major surgeries.
Dr. Gundry, on the other hand, began to realize that there was a much simpler and easier way to bring your body back from the brink of serious medical concerns and back to a state of great health and wellness, which he calls “Holobiotics.”
To understand Holobiotics, first people must know that their entire body is dominated by different kinds of microbes. Some of these microbes are good while others are bad, and unfortunately most people choose a diet and lifestyle that kills off their good microbes and increases the growth and multiplication of bad microbes. This loss of microbe balance eventually throws off the wellness balance of your whole body.
Holobiotics is the phrase Dr. Gundry created for the diet and lifestyle choices people must make in order to bring this microbe ratio back into balance in order to lose weight and improve their health. All products sold on Gundry MD have this goal in mind, as does his “Dr. Gundry’s Diet Evolution” book.
Ingredients and Side Effects
Currently Gundry MD is only selling three individual products, including two health supplements and a skincare product called Correct + Calm Redness Relief Cream. Each individual product page will provide customers with a full description of how to use the product, the benefits they can expect from regular use, and a full list of ingredients that are included in each product so customers can tell in advance if they have any sensitivities or known side effects.
All the information available on this website is completely free of charge, so customers can get a better and more well-rounded understanding of the Holobiotics theory of health. At this time, Dr. Gundry’s diet book is not for sale on his own website, but rather through other online retailers like Amazon.com.
For the products which are currently for sale on this website, prices will vary depending on what you are ordering, but are generally priced between $30.00 and $40.00. These products include free shipping and will be discounted if you choose to purchase them in larger volumes.
There is actually a serious discrepancy in the information this website provides on their Refund Policy. The website sales page claims that they offer a 90 Day Refund Policy, where customers can expect a refund of the purchase price in the first 90 days with "no questions, no hassle.”
However, the website’s Terms & Conditions don’t explain the Refund Policy in this same way. Instead, they say the Refund Policy is limited to just 30 days with a valid proof of purchase. Any returns made after 30 days will only be accepted for an exchange, and any products returned after 45 days will not be given a refund or exchange.
Obviously this is a fairly significant discrepancy in these two policies, so concerned customers should contact the Customer Service team for a clarification before they finalize their purchase.
Customer Service Contact Info
Customers who would like to contact Customer Service with any questions, concerns, or complaints can do so by phone at 800-852-0477, by email at [email protected], or by submitting them directly to their website through their Contact link.
Unfortunately there are very few reviews available for this website and their products at this time, and those that are available are somewhat mixed in tone, though it would be fair to say that they seem generally positive for the most part.
That being said, customers should be uncomfortable with the clear issues of the Gundry MD Refund Policy, and customers really shouldn’t make any purchases from this website until they speak to someone from Customer Service who can provide full details regarding their returns process, including whether or not products can be open and used and how long customers have to return them.
Competitors and Alternatives?
Certainly there are many different health and wellness books on the market, diet plans on the market, nutritional supplements on the market, and skincare products on the market, so customers looking for alternatives will really need to consider what it is they are specifically looking for before finding an appropriate alternative to Gundry MD.
If you have any experience with this company or their products, please leave your Dr. Steven Gundry reviews below.
222 ‘Dr. Steven Gundry’ Reviews
I have been married for over 32 years and my husband has ALWAYS had issues with high cholesterol and after 6-8 months on vital reds after his blood work we BOTH freaked out that for once in his history his cholesterol was LOW!!! definitely keeping this in our life and now trying Primal plants for my daughter that has suffered with cystic acne since her child was born and she is NOW 8.....so stay tuned!! praying this is the cure from the inside out!Nothing else has worked so far!
Love , Love his products and have experienced only positive results with the Vital Reds , Energy Renew and Primal Plants.
His customer service has been outstanding in my 1 experience of dealing with them . I accidentally , through my computer incompetence doubled order 3 bottles of Vital Reds , not wanting 6 bottles I called customer service and they graciously and immediately rectified the issue. My money was refunded to my credit card in a stellar 3 days time compared to other companies who keep your money for 14 days to 3 weeks delay. Thank you Dr. Gundry. 67 years young here !
Their customer support is terrible! I made a mistake with my online ordering and called right away, within 5 minutes, and explained what I had done and please don't let all 3 orders go through, only the 1 that I intended to purchase. She said it would be fine but it was not and 2 of the 3 orders went through my bank. I called customer service to ask why the other ONE order still went through and she did not know and could not stop it because it is already on it's way and I could return it but would be charged the shipping. I asked if I could get a credit for the shipping charge since it was not my mistake that the lady did not stop the order the day I called, and she said I could return but would still pay shipping charge and nothing that she could do for me!
Really disappointed in the customer service or what they can do for a customer when they made the mistake! She said she was a supervisor and nothing that could be done.
I will make sure to write a review so people will be careful with how this company treats the customers!
I tried a product called Prebiothrive, which not only did not help my symptoms, it made them worse. When I got a call from a "customer loyalty specialist" I explained the problem and the specialist, David, offered me a refund. Turned out, that refund was contingenton ordering a different product and waiting for it to arrive so I could send the original product back in it's box at Gundry's expense. I reluctantly agreed, my card was charged (again) and the product arrived about three weeks later, with a box too small to send the original product back in and no return lable. I called the so-called "customer loyalty team" who told me that they could not help me, but that I would have to deal with customer service. I called customer service and they told me that I would have to send the product back and my own expense. And they further told me that I had been enrolled in an auto-ship program, which I asked them to cancel. I told them I wanted to return both products and be finished with Gundry for good, but they told me I must use the new product for 90 days and send back the empty containers if I wanted a refund on it. I will never buy another product from this company!
I have been using Vital Reds for at least a year. I have had gastrointestinal issues for 6-7 years. I could not tolerate any raw or cooked vegetables or fruits without severe diarrhea following internal radiation past Thyroid Cancer. I enjoy the Vital Reds taste and feel it has helped me. I started taking his new product Lectin. It has helped me tremendously. I am able to gradually tolerate foods I have had to avoid for years.