E Cigs Brand is a company that sells electronic cigarettes, refill cartridges and all related accessories. The company claims that the electronic cigarette gives you the nicotine you want without all the side effects that come with smoking, such as second hand smoke and carcinogens.
ECigsBrand.com says their product only contains water, propylene glycol, nicotine, and flavoring that imitates tobacco flavor. Their cartridges have been toxicologically tested and contain no known ingredients that are considered cancer-causing.
E Cigs Brand sells a starter kit that contains one electronic cigarette unit with lithium-ion battery, 2 nicotine cartridges and one USB charger. The cost is $59.99.
There is also a 15 day trail offer for $9.99. If you do not cancel within 15 days and every 30 days thereafter, you will be sent 10 refill packs for $79.99 plus shipping and handling.
In addition, ECigsBrand.com has a referral program where you can introduce the product to others and make commissions from your referrals.
98 ‘ECigsBrand.com’ Reviews
They sent me the starter pack free, no strings, no credit card needed, no follow up E mail .
It's easy to draw on and get a good hit. This is the 4th E cig I've tried and by far the best. Yes I have reordered.
Poor Customer Service and Low Quality
I have been a customer of ecigsbrand.com for about 4 years. I believe the quality of their products is inconsistent and low. Apart from that they have a very poor customer service system. Their products are never delivered on-time. I had a change of address recently and to be fair I failed to report it to them. After I contacted them, they promised to reship the products to me immediately. But I never received anything. Three weeks later, when I informed them they said they are going to reship them to me. They cannot stick to their promises. If you are going to do any deal with them, rethink about it cause I don't think anybody likes low quality and irresponsibility in one basket.
Do not buy this item.
Chase called me today to ask me if $39.95 was a legit charge I told them no, so they reversed the charge. When I called esig they said they were only charging me $4.95 BS, I took a survey through Costco and they wanted me to pay $4.95 for S/H. I plan on calling Costco and letting them know. Mae (who I spoke with) said she did not know who the CEO was. Don't order from them.
Seriously, why do business in this style? Especially when they claim their product is top-notch.
Fell for the 4.95 pound free trial thing. Should have taken a look here berfore purchasing.
Now, i cant get through the line nor find them through email.
Maybe I should cancel my card right away.....
DON'T BUY IF YOU DID CANCEL YOUR CARD BEFORE THEY NUKE YOUR ACCOUNT WITH 10 MONTHS OF $59.99 MAKING A TOTAL OF $599.90 haha
Free Starter Kit is a SCAM!
I completed an online survey and was offered the starter kit for $9.95. When I received my email confirmation I read the fine print, stating since i purchased a "trial" starter kit I was enrolled in the "refill program" and would be charged $59.95 monthly. I called and canceled my order immediately. LUCKILY customer service was helpful. My order hadn't been shipped so a full refund was issued. I was sure to confirm I was no longer subscribed to anything and I wouldn't be billed for anything in the future.
Be aware, if it seems too good to be true, it probably is!
Get your money back and hold them to their advertisement!
Early last month me and a few of my friends dealt with the pleasure of ECIGS customer service and boy do they suck!!! I don't know what the deal is with these lames but whatever. So me and a few buddies each filled out a survey for this vaporizer that we thought we were getting for free. To make a long common story short here is what we did.
Me and three other friends had ordered this damn thing and we tried calling at different times and Customer service was being dodgy with everything.
Through multiple calls and arguing we found that the best time to call was "6PM pacific standard time / 9PM eastern standard time."
If you call at this time you will reach the hours of the GENERAL MANAGER of the floor.
Me and two of my friends managed to get full complete upfront refunds and taken off that stupid subscription.
My last friend got the victory. He called in at 6pm PST / 9pm EST with his bank on the phone to talk with the General Manager and not only did he get a full upfront refund and off the subscription the General Manager also let him keep the stupid kit.
So remember - 6pm PST / 9pm EST and bring your bank if possible.
They got me. I was doing a survey and when I thought I was going to do another survey which I do from time to time with a legit company this other weird survey popped up.I thought it looked funny and I should of followed my instinct, but I did the survey. These offers came up at the end and I kind of thought to myself this is weird but I seen the offer for the e-cig and my dumb-ass went for it.
I had already had been looking them up and this guy that's on youtube always said if you're trying to quit smoking don't spend a lot just buy like a $20 e-cig cause you might not even like it..so being stupid I thought 10 bucks ''WHAT A DEAL!!'' It had asked me if I wanted everything under the rainbow. I said no to everything but the starter pack. I left and went shopping but it was in the back of my mind that survey just was weird.
When I got home I checked my e-mail and got the surprise of my life so I called them cause it had asked me about refills and about getting them monthly. I said no to it all. So the first call got hung up on. On the second I thought it was weird cause it was the same guy Dave. I could not understand half of what he was saying but I told him to cancel my order thinking I had just ordered this 3-hours ago how hard could it be to cancel it? He tells me we shipped your order yesterday I said ''Well I'd like to know how considering I just ordered this 3-hours ago," and then he changed the subject.
I kept telling him ''I just want to cancel then.'' He tried to sell me a car charger really... like I said I could not understand half of what he was saying and he would not let me cancel my order!He just kept saying ''try it we don't bill you till 14-days.'' I'm going to the bank tomorrow but they wrote me that they would bill under a number. And on this website someone said it was a warehouse.
I'm in the states - did anyone else get something different as of what name they use to bill you? I'm feeling really stupid but I guess it happens to the best of us.Good luck to everyone sorry so long of a post just needed to vent.
ecigsbrand.com MY review
I ordered a starter kit and extra cartridges. The cartridges came but not the starter kit. I called and was instantly helped by a very nice VERY funny guy, He not only rushed me another kit, but for my inconvenience also sent me an extra battery! Once I got the kit, I screwed the two pieces together and started puffing. The battery was already charged ! It is the shape of a regular cigarette and the same size. Each cartridge is equal to TWO packs!! I love this thing!!!