eGlobalCentral.com is the online home of eGlobal Central, a website that describes themselves as a global shop for all brands of consumer electronics and gadgets sourced from around the world.
How Does It Work?
According to their website, eGlobalCentral.com has been providing their online shopping service for more than five years now with different stores operating in Australia, the UK, Germany, Spain, France, and Italy, with more than 500,000 satisfied customers worldwide.
Their website says that they are so popular with their customers specifically because they have worked so hard to provide low prices for consumer electronics, with the promise that all their electronics are original and brand new, never refurbished.
eGlobal Central says that this makes working with their company a fun, cheap, and stress-free experience.
Because this company sells such a wide variety of products, there is no one single price or price range that customers should expect to find for the products that are sold here, especially when you take into consideration sales or promotions which may take place throughout the year, or new items that may be added to their inventory during that same time.
All prices will be clearly displayed on their website before you submit your purchase, however, and their website advertises free shipping on orders which total more than $50.
Their website does say that they provide their customers with a 30 day Return Policy which gives customers the right to return products for a refund within the first 30 days of the date of delivery, as long as you submit a ticket to their Customer Service in advance of making your return.
Their website does say that customers will also need to include a copy of their invoice in with their return, as well as an authorization number and return form. Items must also be in brand new and undamaged condition, with all original packaging, accessories, manuals, and any other materials.
In addition, customers should know headphones, earphones, and personal care items are not covered by this Return Policy, and that all returns are subject to an administrative fee of $20, which will be subtracted from your refund before it is issued.
Customer Service Contact Info
Customers who wish to speak with Customer Service about their questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us page and their Submit a Ticket link, or by using their website’s Live Chat feature when it is available.
Unfortunately this company does seem to have poor reviews from some unhappy customers, all of which seem to be about the poor quality of the electronics they received as well as the unhelpfulness of the Customer Service team when they attempted to return their product or call to complain about products that broke soon after they were delivered.
This is a major concern when dealing with an international company that is promising high quality electronics at very affordable prices, as often the way they are providing such low prices is by working with products that do not meet the standards that many of us have come to expect.
Competitors and Alternatives?
Certainly there are many kinds of international discount retailers that make the same promises regarding quality and affordability, so customers will have many other opportunities to find the products they are looking for through other websites, but they will want to take the same caution looking for reviews of these retailers.
If you have experience with this company or their products, please leave your eGlobalCentral.com reviews below.