Everlane.com is the online home of Everlane, an apparel company that says they are dedicated to providing their customers with “radical transparency” so that you always know and understand where your clothing comes from.
How Does It Work?
According to their website, the creators of Everlane.com spent months finding the best quality factories all over the world; the same factories that produce the country’s favorite designer labels. After creating strong relationships with the owners of these factories, Everlane worked with them on the production of their clothing line.
Specifically they did this because the primary goal of Everlane.com was to ensure the integrity of the factories they worked with to produce their clothing, so that Everlane products are made at ethical factories, from the finest materials, and then they choose to sell them without the traditional markups.
This is because the creators of Everlane.com are concerned that due to the excessive markups of high quality, ethical clothing, many people are forced into purchasing lower priced clothing that is made without the same ethical standards. They wanted to provide an alternative to this traditional model.
Customers who are interested in shopping at this website can look through their current inventory by choosing either Men’s or Women’s clothing, then choosing between their Apparel, Shoes, and Accessories.
This company sells such a wide variety of products at this time that there is no way to quote a single or static price range for the products you will find on this website, especially when you consider the sales or promotions which may take place throughout the year, or the new items which may be added to their inventory.
Everlane.com does offer their customers something they call “Choose What You Pay,” however. This special pricing option occurs when the company overproduces a specific design and in an attempt to move it off the shelves faster, they provide their customers with the option to choose from three different deeply discounted prices, and they will publish the original retail price so you know exactly what kind of a discount you are getting.
This website says that all Everlane purchases made at either their website or their in-person stores may be returned within 90 days as long as the items are still unworn, unwashed, and undamaged.
Refunds which are made for store credit are free and will include free shipping on the next order you make. When refunds are made to credit cards, PayPal, and Alipay, $6 will be deducted to cover the cost of shipping and restocking.
In order to initiate your return, you will go to the My Returns section on your desktop computer and click the link to create a return. Once you tell them what you are shipping back and why, they will provide you with a prepaid shipping label and return instructions.
Customer Service Contact Info
Customers who have questions, concerns, or complaints they would like to direct to their Customer Service team can contact them by email at [email protected]
It is hard to find reviews of this company from websites that are not affiliates of this company, meaning that they earn commissions from the sale of Everlane products. That being said, there are many, many different fashion and apparel blogs that seem to partner with this company to promote their products, which at the very least means that this is a company that many well-known bloggers are happy to be associated with.
In addition, many of their clothing items and products have been written about in fashion magazines and recommended to customers as high quality apparel that can be purchased for fair prices. And since this company does offer their customers a fair Refund Policy, customers can choose to try this company’s products for themselves.
Competitors and Alternatives?
There are many other clothing stores which pride themselves on ethical production of clothing as well as using high quality materials that are good for human rights and for the planet, so customers who are looking for alternatives to Everlane should a variety of options which may meet their needs.
If you have any experience with this company or their products, please leave your Everlane.com reviews below.