About Exede Internet
Exede Internet, found online at Exede.com, is a new brand of satellite internet from creators ViaSat, which says they are the most powerful satellite based communications network in the whole world.
It is important to note that Exede Internet is the newest incarnation of WildBlue, the previous internet satellite service provided by Via-Sat. Current WildBlue customers always have the options to switch their service seamlessly.
How Does It Work?
Like with any other internet or service provider, the first step is always to go to their website and input your residential zip code to determine what plans - if any - are available in the area in which you live.
If this particular service is available in your area, then there are just a few things you should be aware. First, Exede Internet service promotes themselves as the fastest existing internet service, especially for customers living in rural areas, going so far as to mention that they were listed by the FCC as the number one internet service provider that delivers their advertised speeds or even better.
However, even though they provide excellent speeds, this service currently does not have the bandwidth necessary to fill the needs of "gamers" or of users who prefer to use the internet to live stream their television or movie needs.
The cost of Exede Internet plans will differ depending on a variety of factors, including the type and size of package that you choose, the area in which you live, whether or not you are an existing ViaSat customer from another brand, and more. New customers can receive prospective quotes on their website however.
Internet service - whether satellite or not - is generally considered a utility service at this time and as such does not normally come with a Refund or Guarantee Policy. Some companies may have a Cancelation Policy which provides customers a window in which to try and cancel their services without penalty if they choose.
Though such a policy is not currently detailed on their website, you can contact Customer Service in advance to see if they offer such a policy to new users.
Customer Service Contact Info
You can contact Customer Service with questions, concerns, or complaints at their general telephone number, 855-627-2553 or by submitting them directly to their website.
While the Exede Internet service itself seems to have mostly positive reviews from their users, there are some complaints from customers that have stated having problems with their Customer Service team .
Competitors and Alternatives?
There are other companies that offer satellite based internet services, especially for United States residents that live in rural areas, including HughesNet.
If you have experience with this company or their products, please leave your Exede Internet reviews below.