FashionMia.com is the home of FashionMia, an online clothing and accessories retailer established to help people find the fashionable items they wanted with the convenience of an online store.
How Does It Work?
FashionMia says that they were created to meet people’s fashion needs while understanding the way they want to shop – meaning that people prefer the convenient and simple format of online shopping to the “hassle of hiking up and down the high street.”
They claim that all items sold through their store have been hand selected and edited by their “team of super stylists and buyers,” and that their website has become a “one stop shop for on-trend pieces.”
Like any other online retailer, FashionMia.com customers can go to their website and can choose to look through their current inventory by category, including New In, Top Sellers, Dresses, Tops, Bottoms, Accessories, Plus Size, and Swimwear, or they can use their search feature to find something specific you are hoping they may have.
Since this is an online retailer which offers many different types of clothing, prices will always vary based on what you choose to order. They do offer a sale section for most of their categories, as well as the ability to arrange their clothing by price so that you can more easily find clothing within your budget.
If you are a customer attempting to find Return and Exchange information from FashionMia.com, you’ll probably run into some trouble. First, there is no policy detailed in their legal Terms and Conditions, and second, the link they provide on the bottom of their webpage which promises to take you to the explanation of this policy actually just results in an error message.
Their FAQ page does mention a Refund Policy, but with very few details. Essentially, customers are asked to please call their Customer Service team right away and explain the reason you would like to return your purchase. Customer Service will then provide you with the return instructions and address, and request that you include your order number with your return package and mail it using a trackable shipping service.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link.
This company appears to have some mixed reviews, with a large number of reviews describing positive experiences and happiness with the quality of the items they received. Other reviews, on the other hand, were not so positive.
The negative reviews offer a range of criticisms for this company, including cheap quality of clothing, long shipping times, poor Customer Service, bad size guides, and even more.
In general, the negative reviews state that clothing runs at least a size or two smaller than what you would expect, with long shipping times for products coming from overseas, and products which sometimes never arrive. Regardless of your type of problem, customers report poor Customer Service when they request assistance.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your FashionMia.com reviews below.
36 ‘FashionMia.com’ Reviews
I have ordered from them prior and usually they would allow me to replace the item they claim is out of stock with another of equal value this time someone by the name Kitty took it upon herself to cancel my order she claims is out of stock and didn't even allow me the option to replace it with other items of equal value nor a refund I have been going back and forth with them trying to at least get replacement items in place of items I paid for and have not received and to add insult to injury they have the nerve to ask for extra money to send items which I paid to get shipped express already not only is that illegal they post on their site do not give extra money or credit card info to anyone asking for additional fees cause its fraudulently yet they are holding my money hostage and trying to illegal solicit extra money from me! !
FashionMia.com takes your money, then notifies you the item(s) are not in stock. They will not refund your money. They require more money in order to resolve these issues. They never answer their phones and reply to emails with a link to send more money for insurance to fix any problems. They do not actually have the items they advertise. Please review SiteJabber and read the MANY reviews stating this same thing.
They are a scam. Don't Bother giving your money away.
Bought items. Most arrived safely; however, they weren't cotton as the website said they were. Two, however, didn't arrive at all. They said it was sold out. I asked for a refund; instead they just typed lame replies for MONTHS. After a while, they sent a message regarding a "Order Insurance" and that I didn't select it during purchase. I forwarded them the receipt FIVE times now, and I still keep getting the same thing over and over again! Don't waste your hard earned money on this SCAM!
I ordered one jacket on Jan 30/18. It is now Jul 20/18, and after numerous emails back and forth with customer service I still have not received my order.
Placed order on 5th June 2018. No update on my order after a week. Wrote to them and received an email from a Mandy informing I had forgotten to pay for the shipping insurance upon check out of my purchase. I paid and waited some more.
Wrote to them again to check on Status. Then received reply from Zora informing me to be patient and with a shipping tracking number. I checked on the shipment with this tracking number for 2 of the 5 items I have purchased from them. Message says tracking number not found. Wrote to Fashionmia again twice after that and no reply from them. It has been 3 weeks and no one can tell me what is happening.
I should have done my research on their site if they are legit.
Please do not ever order anything from them.