FashionMia.com is the home of FashionMia, an online clothing and accessories retailer established to help people find the fashionable items they wanted with the convenience of an online store.
How Does It Work?
FashionMia says that they were created to meet people’s fashion needs while understanding the way they want to shop – meaning that people prefer the convenient and simple format of online shopping to the “hassle of hiking up and down the high street.”
They claim that all items sold through their store have been hand selected and edited by their “team of super stylists and buyers,” and that their website has become a “one stop shop for on-trend pieces.”
Like any other online retailer, FashionMia.com customers can go to their website and can choose to look through their current inventory by category, including New In, Top Sellers, Dresses, Tops, Bottoms, Accessories, Plus Size, and Swimwear, or they can use their search feature to find something specific you are hoping they may have.
Since this is an online retailer which offers many different types of clothing, prices will always vary based on what you choose to order. They do offer a sale section for most of their categories, as well as the ability to arrange their clothing by price so that you can more easily find clothing within your budget.
If you are a customer attempting to find Return and Exchange information from FashionMia.com, you’ll probably run into some trouble. First, there is no policy detailed in their legal Terms and Conditions, and second, the link they provide on the bottom of their webpage which promises to take you to the explanation of this policy actually just results in an error message.
Their FAQ page does mention a Refund Policy, but with very few details. Essentially, customers are asked to please call their Customer Service team right away and explain the reason you would like to return your purchase. Customer Service will then provide you with the return instructions and address, and request that you include your order number with your return package and mail it using a trackable shipping service.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link.
This company appears to have some mixed reviews, with a large number of reviews describing positive experiences and happiness with the quality of the items they received. Other reviews, on the other hand, were not so positive.
The negative reviews offer a range of criticisms for this company, including cheap quality of clothing, long shipping times, poor Customer Service, bad size guides, and even more.
In general, the negative reviews state that clothing runs at least a size or two smaller than what you would expect, with long shipping times for products coming from overseas, and products which sometimes never arrive. Regardless of your type of problem, customers report poor Customer Service when they request assistance.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your FashionMia.com reviews below.
47 ‘FashionMia.com’ Reviews
My experience with FashionMia was very good. Starting with the website that has a good navigation system, the time of purchase and payment is well simplified and intuitive. The shipping of the products is fast and with care, the products arrive in great condition and are also of great quality. I will certainly buy again.
I prefer online shopping, because you get all what you need at your door step. First time i bought with fashionmia.com happy with the services. Stuff is good. But stutching can be a bit more neat.going to wear tbe cardigan at a beach party. Hope so my friends will like it. I will recommend you among my friends
This is the second site that I submit a review about FashionMia. Hopefully, my experience will help someone experiencing my saga.
I placed my order with FashionMia on January 1, 2019. Within the hour as I worried about the clothing size, I cancelled the order with the intention to place another order at a later time. It's been 7 days since I cancelled the order and FashionMia is giving me the run around instead of refunding my money. They have sent me several emails wanting to know things such as confirming my cancellation, wanting to help me determine my size, and asking why I wanted to cancel the order. This is not customer service! This is invasion of my privacy. The company website's phone number is （302）300-4089. However, when when I called the number I got a voicemail not even identifying the company name. The message says the opening hours are "from 9 to 6 GMT plus 8 hours." Definitely not a U.S. operating company. This company is misleading its customers as 302 is a Delaware area code, but it is not present in the U.S. with the GMT time plus 8 hours, this implies the company is located somewhere in China or somewhere in that part of the world.
Exceptional service. From design through to the finished product(s) Ken (Brisbane) fully involved me throughout the entire process, providing regular updates and projecting a high level of professionalism. The finished product(s) are a real testament. I am Very happy with my new ‘bespoke” suit