FashionMia.com is the home of FashionMia, an online clothing and accessories retailer established to help people find the fashionable items they wanted with the convenience of an online store.
How Does It Work?
FashionMia says that they were created to meet people’s fashion needs while understanding the way they want to shop – meaning that people prefer the convenient and simple format of online shopping to the “hassle of hiking up and down the high street.”
They claim that all items sold through their store have been hand selected and edited by their “team of super stylists and buyers,” and that their website has become a “one stop shop for on-trend pieces.”
Like any other online retailer, FashionMia.com customers can go to their website and can choose to look through their current inventory by category, including New In, Top Sellers, Dresses, Tops, Bottoms, Accessories, Plus Size, and Swimwear, or they can use their search feature to find something specific you are hoping they may have.
Since this is an online retailer which offers many different types of clothing, prices will always vary based on what you choose to order. They do offer a sale section for most of their categories, as well as the ability to arrange their clothing by price so that you can more easily find clothing within your budget.
If you are a customer attempting to find Return and Exchange information from FashionMia.com, you’ll probably run into some trouble. First, there is no policy detailed in their legal Terms and Conditions, and second, the link they provide on the bottom of their webpage which promises to take you to the explanation of this policy actually just results in an error message.
Their FAQ page does mention a Refund Policy, but with very few details. Essentially, customers are asked to please call their Customer Service team right away and explain the reason you would like to return your purchase. Customer Service will then provide you with the return instructions and address, and request that you include your order number with your return package and mail it using a trackable shipping service.
Customer Service Contact Info
Customers who wish to contact Customer Service with questions, concerns, or complaints can do so by submitting them directly to their website through their Contact Us link.
This company appears to have some mixed reviews, with a large number of reviews describing positive experiences and happiness with the quality of the items they received. Other reviews, on the other hand, were not so positive.
The negative reviews offer a range of criticisms for this company, including cheap quality of clothing, long shipping times, poor Customer Service, bad size guides, and even more.
In general, the negative reviews state that clothing runs at least a size or two smaller than what you would expect, with long shipping times for products coming from overseas, and products which sometimes never arrive. Regardless of your type of problem, customers report poor Customer Service when they request assistance.
Competitors and Alternatives?
If you have experience with this company or their products, please leave your FashionMia.com reviews below.
42 ‘FashionMia.com’ Reviews
I've been browsing for weeks trying to find the right dress, it was hard because of certain restrictions regarding the size, the color etc. It was hard to find the right robe from Fashionmia, mostly because there were not a lot of large sizes. This is a beautiful, spa-quality terry Dress. Thank you Fashionmia!
My rating is way below any star.
I have very similar situation and worst.
I placed total of 5 pieces, only received 3 and none of them fits. I never receive the other 2 pieces. They also kept coming back & forth asking me to pick out other styles and never get anyway where. Finally I returned the three pieces in August 10th to the address they provided.
As up to this date October 26th. I still not getting anything back other than the email back & forth from Alicia somewhere in Asia ( due to the time she responded). I'm asking for my refund and will take the next step if I have to.
I recently bought a dress and absolutely fell in love with what I received. The fit is flawless and it looks just like it's described on the website. It was a hassle-free purchase. What stands out the most is the quality of the dress and the fabric used. I was a little hesitant to try a new website at first but I wasn't disappointed one bit. I will purchase again.
The item I ordered from FashionMai.com was really what they advertise, product arrived on time and safely. The product was beautiful and makes a perfect gift set for my boyfriend.